South Indian Bank credit card Customer Care Number
South Indian Bank is a private sector bank headquartered in Thrissur in Kerala. The South Indian Bank has 839 branches spread across more than 27 states and 3 union territories in India. It was founded by a group of investors in 1929 to help traders and merchants in the Thrissur area avoid using moneylenders to raise capital to fund their business requirements.
South Indian Bank (SIB) offers personal, corporate and banking services for domestic customers as well as NRIs. It has a strong presence in Kerala. It has a customer service department dedicated to helping customers get all their queries and clarifications resolved satisfactorily. You might have a question on documentation required for a gold loan, or you might want to report a lost/stolen ATM card, or just check your account balance – for all these questions and more, you can contact SIB’s customer service.
South Indian Bank Credit Card Customer Care Number
If you have lost your card, or have been the victim of theft of your card and want to report it to the Bank, the first thing you need to do call the SIB 24 hours customer care numbers or contact them via email immediately. Below is the number to call in case of loss or theft of your credit card: 0484 – 2388555.
You could also call the SIB credit card customer care toll-free number at 91 - 9446475458. This is a SIB 24x7 Customer Care Number.
SIB Credit Card Contact details: You can also email customer service at customercare(at)sib(dot)co(dot)in or at ccc(at)sib(dot)co(dot)in
SIB Credit Card Customer Care Number
ATM/Debit Cards - SIB card customer care number
If you have a South Indian Bank debit card and want to report a lost or stolen card, you can call the following numbers for the SIB card customer care: :0484 - 2388555 or 91 9446475458. This is an SIB customer care 24x7 number and you can call it at any time of day or night in an emergency.
For all debit card related enquiries, including difficulty with cash withdrawal from an ATM, or information on the last few transactions , or checking your balance, you can call the SIB 24 Hours Customer Care number at 0484 2373611.
SIB Customer Care Toll-Free Number
Following are the SIB customer care 24x7 numbers for any query regarding your bank account, loans, insurance, deposits or any other banking enquiry.
1800 425 1809 (toll free from anywhere in India)
1800 843 1800 (Toll Free from anywhere in India)
SIB Customer Care Number
For all non-card banking customer service, SIB has dedicated lines to deal with any enquiries. Below is a list of general SIB customer care nos. that you can contact for a variety of banking service requests. Look up the list below to call the appropriate SIB card customer care number or for specific banking queries.
Mobile Banking : 0484-2388555
Internet Banking : 0484 2388555
Demat : 0484 2351923
NRI Cell : 0484 2363077
NPS : 0484 2384503
Deposit/Account Related : 0487-2444336
Loan/Credit Related : 0487-2420020 (488)
If you suspect fraud and wish to report it, you can send an email to the following email address:
Branch contact details in select cities
|AHMEDABAD||P.B.NO:29, GROUND FLOOR, SAKAR-VII, NEHRU BRIDGE JN:, ASHRAM ROAD, NAVRANGPURA, AHMEDABAD, GUJARAT-380009||079-26583048|
|BENGALURU||DO.NO.74, WARD NO.111, FRONT SIDE, SUMERU TOWERS, BRIGADE ROAD, NEAR ST. JOSEPH'S COLLEGE OF COMMERCE, MUSEUM ROAD P.O., BANGALORE URBAN, KARNATAKA-560025||080 25577696, 25576345|
|MYSORE||50 & 51, 1ST FLOOR, DEVRAJ URS ROAD, MYSORE, KARNATAKA-570001||0821-2424979, 2423241|
|DELHI||22, REGAL BUILDING CONNAUGHT PLACE, NEW DELHI-110001||011-23348934|
|MUMBAI||EMCA HOUSE (GROUND FLOOR), 289, SB SINGH ROAD, FORT, MUMBAI, MAHARASHTRA-400038||022-22658974, 22611209|
|MANGALURU||PLAZA CHAMBERS, BALMATTA ROAD, HAMPANKATTA, MANGALORE P.O., DAKSHIN KANNAD, KARNATAKA-575001||0824-2422069, 2422070|
|HYDERABAD||DO.NO.4-1-898, LALA II OASIS PLAZA, TILAK ROAD, ABIDS P.O., HYDERABAD, TELANGANA – 500001||040-2475 3925|
|VIJAYWADA||DO.NO.9-61- 16 & 17, B.R.P.ROAD, ISLAMPET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH-520001||0891-2706727, 2562485|
You can contact the Branch Manager either by phone, e-mail or in person, to get your grievance redressed on the same day at the branch level. If your complaint is not redressed on the same day at the branch level, you can follow the steps below:
Level 1 – Register your complaint with the Regional Head: You can also do this online or send your complaints by post. You will receive an acknowledgement within 3 days and your complaint will be redressed within 10 working days, from the date of receipt of the complaint.
Level 2 – Escalation of Complaint to the Nodal Officer at HO: If you are not satisfied with the solution got from the Regional Head or did not get any response within 10 working days after lodging the complaint, you can contact the Nodal Officer with your complaint. You can submit your complaint online and write to the Nodal Officer at address below:
GM, Administration, South Indian Bank Ltd., Head Office, Mission Quarters, Thrissur, Kerala – 680001. Phone: 0487-2420020
You will receive an acknowledgement within 3 days and your complaint will be redressed within 10 working days, from the date of receipt of the complaint.
Stage 3 - Escalation of Complaint to Executive Vice President (Administration): If you are not satisfied with the solution got from Nodal Officer or did not get any response within 10 working days after escalating the complaint to the Nodal Officer at HO, you may further escalate the complaint to Executive Vice President (Administration). You can submit your complaint for redressal online.
If you are still not satisfied with the response to your complaint, you can contact the Banking Ombudsman. Contact details are listed in the Reserve Bank of India website.
South Indian Bank Ltd.
T.B Road, Mission Quarters,
Thrissur 680 001, Kerala