South Indian Bank credit card Customer Care Number

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South Indian Bank Credit Card Customer Care

South Indian Bank is a private sector bank headquartered in Thrissur in Kerala. The South Indian Bank has 839 branches spread across more than 27 states and 3 union territories in India. It was founded by a group of investors in 1929 to help traders and merchants in the Thrissur area avoid using moneylenders to raise capital to fund their business requirements.

South Indian Bank (SIB) offers personal, corporate and banking services for domestic customers as well as NRIs. It has a strong presence in Kerala. It has a customer service department dedicated to helping customers get all their queries and clarifications resolved satisfactorily. You might have a question on documentation required for a gold loan, or you might want to report a lost/stolen ATM card, or just check your account balance – for all these questions and more, you can contact SIB’s customer service.

South Indian Bank Credit Card Customer Care Number

If you have lost your card, or have been the victim of theft of your card and want to report it to the Bank, the first thing you need to do call the SIB 24 hours customer care numbers or contact them via email immediately. Below is the number to call in case of loss or theft of your credit card: 0484 – 2388555.

You could also call the SIB credit card customer care toll-free number at 91 - 9446475458. This is a SIB 24x7 Customer Care Number.

SIB Credit Card Contact details: You can also email customer service at customercare(at)sib(dot)co(dot)in or at ccc(at)sib(dot)co(dot)in

SIB Credit Card Customer Care Number

ATM/Debit Cards - SIB card customer care number

If you have a South Indian Bank debit card and want to report a lost or stolen card, you can call the following numbers for the SIB card customer care: :0484 - 2388555 or 91 9446475458. This is an SIB customer care 24x7 number and you can call it at any time of day or night in an emergency.

For all debit card related enquiries, including difficulty with cash withdrawal from an ATM, or information on the last few transactions , or checking your balance, you can call the SIB 24 Hours Customer Care number at 0484 2373611.

SIB Customer Care Toll-Free Number

Following are the SIB customer care 24x7 numbers for any query regarding your bank account, loans, insurance, deposits or any other banking enquiry.

1800 425 1809 (toll free from anywhere in India)

OR

1800 843 1800 (Toll Free from anywhere in India)

SIB Customer Care Number

For all non-card banking customer service, SIB has dedicated lines to deal with any enquiries. Below is a list of general SIB customer care nos. that you can contact for a variety of banking service requests. Look up the list below to call the appropriate SIB card customer care number or for specific banking queries.

Mobile Banking : 0484-2388555

Internet Banking : 0484 2388555

Demat : 0484 2351923

NRI Cell : 0484 2363077

NPS : 0484 2384503

Deposit/Account Related : 0487-2444336

Loan/Credit Related : 0487-2420020 (488)

Reporting Fraud

If you suspect fraud and wish to report it, you can send an email to the following email address:

fmcell(at)sib(dot)co(dot)in :0487-2421297

Branch contact details in select cities

AHMEDABAD P.B.NO:29, GROUND FLOOR, SAKAR-VII, NEHRU BRIDGE JN:, ASHRAM ROAD, NAVRANGPURA, AHMEDABAD, GUJARAT-380009 079-26583048
BENGALURU DO.NO.74, WARD NO.111, FRONT SIDE, SUMERU TOWERS, BRIGADE ROAD, NEAR ST. JOSEPH'S COLLEGE OF COMMERCE, MUSEUM ROAD P.O., BANGALORE URBAN, KARNATAKA-560025 080 25577696, 25576345
MYSORE 50 & 51, 1ST FLOOR, DEVRAJ URS ROAD, MYSORE, KARNATAKA-570001 0821-2424979, 2423241
DELHI 22, REGAL BUILDING CONNAUGHT PLACE, NEW DELHI-110001 011-23348934
MUMBAI EMCA HOUSE (GROUND FLOOR), 289, SB SINGH ROAD, FORT, MUMBAI, MAHARASHTRA-400038 022-22658974, 22611209
MANGALURU PLAZA CHAMBERS, BALMATTA ROAD, HAMPANKATTA, MANGALORE P.O., DAKSHIN KANNAD, KARNATAKA-575001 0824-2422069, 2422070
HYDERABAD DO.NO.4-1-898, LALA II OASIS PLAZA, TILAK ROAD, ABIDS P.O., HYDERABAD, TELANGANA – 500001 040-2475 3925
VIJAYWADA DO.NO.9-61- 16 & 17, B.R.P.ROAD, ISLAMPET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH-520001 0891-2706727, 2562485

Grievance Redressal

You can contact the Branch Manager either by phone, e-mail or in person, to get your grievance redressed on the same day at the branch level. If your complaint is not redressed on the same day at the branch level, you can follow the steps below:

Level 1 – Register your complaint with the Regional Head: You can also do this online or send your complaints by post. You will receive an acknowledgement within 3 days and your complaint will be redressed within 10 working days, from the date of receipt of the complaint. 

Level 2 – Escalation of Complaint to the Nodal Officer at HO: If you are not satisfied with the solution got from the Regional Head or did not get any response within 10 working days after lodging the complaint, you can contact the Nodal Officer with your complaint. You can submit your complaint online and write to the Nodal Officer at address below:

GM, Administration, South Indian Bank Ltd., Head Office, Mission Quarters, Thrissur, Kerala – 680001. Phone: 0487-2420020  

You will receive an acknowledgement within 3 days and your complaint will be redressed within 10 working days, from the date of receipt of the complaint.

Stage 3 - Escalation of Complaint to Executive Vice President (Administration): If you are not satisfied with the solution got from Nodal Officer or did not get any response within 10 working days after escalating the complaint to the Nodal Officer at HO, you may further escalate the complaint to Executive Vice President (Administration). You can submit your complaint for redressal online.  

If you are still not satisfied with the response to your complaint, you can contact the Banking Ombudsman. Contact details are listed in the Reserve Bank of India website.

Registered Office

South Indian Bank Ltd.

Head Office

T.B Road, Mission Quarters,

Thrissur 680 001, Kerala

Phone: +91-487-2420020

CREDIT CARD CUSTOMER CARE NO

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