Andhra Bank Credit Card Customer Care Number
Andhra Bank was established in 1923 and offers products related to consumer banking, credit cards, corporate banking, finance and insurance, private banking, wealth management, social, agricultural, international and corporate banking services. It has its headquarters in Hyderabad, India. The bank has a dedicated customer service department through which it addresses all kinds of customer queries and grievances. If you want to contact the Andhra Bank Credit Card Customer Care department, you can approach the general enquiry number or the dedicated number for credit card enquiries and have a representative resolve your query.
Below is a list of Andhra Bank Customer Care Nos. for general enquiries and Andhra Bank Card Customer Care Numbers (for queries related to credit cards).
Andhra Bank Credit Card Toll-Free Number
If you would like to get in touch with the bank for any kind of credit card-related query – be it a question on annual fees, or a purchase on your credit card statement, or any complaints related to credit cards, you can contact the following credit card customer care no.:
Andhra Bank 24 x 7 credit card Customer Care Toll-Free number: 1800 425 4059
In case you lose your credit card, or are suspicious that your credit card details have been compromised, immediately call the Andhra Bank Credit Card 24-Hour Customer Care Number to get your credit card blocked or hotlisted.
Non Toll-Free number: 040 23234313, 23252000 Extn: 2422, 2577 Contact via E mail:
customerser (at) andhrabank (dot) co (dot) in or,
ccdhelpdesk (at) andhrabank (dot) co (dot) in to get your credit card hot-listed.
Andhra Bank customer care Number for general enquiries
You can call the following number(s) in case of general enquiries like balance and transaction enquiries and non-disbursement of cash from ATM. You can also contact the Andhra Bank Customer Service Nos. in case you need to Hotlist your lost / damaged debit / ATM card. Other enquires may include information related to various products and service.
Customers may contact the Andhra Bank Customer Service Departmentat the following Customer Care Nos.
Andhra Bank Customer Care 24 x 7 Toll Free Number:1800 425 1515 The following numbers may be contacted between 10.00 a.m to 5.00 p.m on all working days (Except second and fourth Saturdays).
Non Toll-Free Number: Tel: 040 23234313, 23252000 Extn: 2422, 2577 Fax: 23232419
Contact Via E mail:
In case you need to send an e mail to the customer service department in the event of any query, grievances or complaint, you can send an email to customerser (at) andhrabank (dot) co (dot) in.
Andhra Bank Customer Care 24 x 7 Numbers:
|Service||Contact Number||E mail ID|
|For tele Banking||1800 425 1515||customerser (at) andhrabank (dot) co (dot) in|
|Credit Card Support||1800 425 4059, 040 - 24683222 / 040 - 24683219||ccdhelpdesk (at) andhrabank (dot) co (dot) in|
|For Pension Related Issues||1800 425 7701, 040 - 24757828||abcppc (at) andhrabank (dot) co (dot) in|
|For Internet Banking Transactions||040 - 24683514 / 15||dit-abnet (at) andhrabank (dot) co (dot) in|
|RTGS related complaints||022 - 22168047||bmmum1250 (at) andhrabank (dot) co (dot) in|
|NEFT related complaints||022 - 22618335||neftcell (at) andhrabank (dot) co (dot) in|
International Banking – Andhra Bank NRI Banking:
Following is a list of International Customer Service Nos. for Non Resident Indians.
Andhra Bank Customer Care 24 x 7 Numbers:
|From USA||From Dubai|
|Correspondence address: Andhra BankRepresentative Office,26, Journal Square, Suite # 1001, JERSEY CITY, NJ 07306 U S A||Correspondence address: Andhra BankRepresentative Office, Flat # 212, Sultan Belshalat Building ,P B 123144, Kuwait street,Al Karama, Dubai, U A E.|
|Contact Numbers:Office: 001 201 420 8088Mobile: 201 310 9494||Contact Numbers:Office: 00971 04 3976654Mobile: 00971 50 4583910Fax: 00971 04 3976659|
|Contact via E mail:repoffice (at) andhrabank (dot) us; usrepoffice (at) andhrabank (dot) co (dot) in||Contact via E mail:Dubairepoffice (at) andhrabank (dot) co (dot) in|
From Other Countries:
|Andhra Bank||Andhra Bank|
|NRI Cell, Corporate Planning Department3rd Floor, Dr Pattabhi BhavanSaifabad, HYDERABADPhone: 040-3234036/23233004/23252379FAX: 23231385 E mail ID: firstname.lastname@example.org||FOREX DepartmentInvestments and International Banking Cuffee Parade, MUMBAIPHONE: 022-22161075/22168053E mail ID: email@example.com|
Specialized NRI Branches in India:
NRI Banking has been made easier with the introduction of three specialized branches in metro cities exclusively for NRI Banking. Following are the details:
|Surekha BuildingA/5 Model Town CHS LtdGulmohar Road, JVPD, MUMBAIPhone: 022-2623 3338E mail: bmmum1642 (at) andhrabank (dot) co (dot) in||Brindavan Colony, TolichowkiHyderabadPhone: 040-23421286E mail: bmhydm1711 (at) andhrabank (dot) co (dot) in||Flat No-4, Sec -9 Market, R K PuramBehind Sangam cinemaR K Puram, New DelhiPhone: 011-26167590E mail: bmdel1644 (at) andhrabank (dot) co (dot) in|
Credit Card SMS Services
There is no longer any need to contact the customer service department directly for queries related to credit cards! You can avail the following services through SMS if you are a holder of Andhra Bank Credit Card. Your mobile number needs to be registered for availing SMS services. Ensure that you type all SMS requests in capital letters.
|Kind of information needed||Send an SMS to 9717500793|
|To Know the available Limit for your credit card||BALENQRY (space) Last 4 digits of your credit card number|
|To acknowledge receipt of your new credit card & activate||CARDACKW (space) Last 4 digits of your credit card number|
|To GENERATE Fresh PIN / Duplicate PIN through ATM||ATMOTPRQ (space) Last 4 digits of your credit card number. Note: This is for Chip embedded cards only|
|If you want to get a duplicate PIN (hard copy)||DUPPINRQ (space) Last 4 digits of your credit card number. Note: This is for Chip embedded cards only|
|To block your credit card||CARDLOST (space) Last 4 digits of your credit card number|
|To request for replacement of lost credit card||LOSTREPL (space) Last 4 digits of your credit card number|
|To Disable INTERNATIONAL Transactions for your credit card||INTLDSBL (space) Last 4 digits of your credit card number|
|To Know the CUSTOMER ID of your credit card||GETCUSID (space) Last 4 digits of your credit card number|
|If you do not want to continue Accidental Insurance Policy Coverage for your Credit Card||INSFLGDB (space) Last 4 digits of your credit card number|
For Registering Your Feedback:
In case you want to leave your feedback with the bank, you can call theAndhra Bank 24 Hours Customer Care Numbersand talk to a customer care executive regarding your feedback.
For Grievance Redressal:
The bank provides a separate link on its website in case of any grievances or complaints. If you have a grievance you wish to file, you can do so in any of the following ways:
- You can write to the Branch Manager of the Bank Branch where your account is maintained and give the complete details of the nature of your complaint with your complete information like account number etc.
- In case you do not receive any response or the resolution provided at Level 1 is not satisfactory, you can escalate the issue to the Zonal Manager. Ensure that you quote your Complaint ID while approaching the concerned person.
- In case you do not receive any response or the resolution provided at Level 2 is not satisfactory, you can escalate the issue to the Head Office. Ensure that you quote your Complaint ID while approaching the concerned person. There is a separate department for customer service functions which is headed by the Asst. General Manager. Following are the contact details:
Head Office, Customer Service
Asst. General Manager
Andhra Bank, Customer Service Department,
Head Office, Dr.Pattabhi Bhavan,
Hyderabad – 500004
Phone: 040 23297899
E mail: customerser (at) andhrabank (dot) co (dot) in
- If you are still not satisfied with the responses received through the above channels, then you can escalate the issue to the General Manager and Nodal Officer - Customer Service. Below are the contact details:
Nodal Officer for Customer Service
Andhra Bank, Head Office, 5-9-11,
Saifabad, Hyderabad City - 500 004. Telangana.
Telephone No.: 040 – 23210234
- If you still have not received a satisfactory resolution within a month, you may get in touch with the Banking Ombudsman appointed by the Reserve Bank of India.
Locate Andhra Bank:
There is a comprehensive list of address and numbers if you wish to get in touch with Andhra Bank. Just log on to the website and click on the “Locate Us” link, from which you could search and refine to find the address of your desired Andhra Bank branch. Following is the Head office address of the bank:
Andhra Bank Head Office
5-9-11, Dr Pattabhi Bhavan,
Secretariat Road, Saifabad
Hyderabad 500 004. Telangana
Ph: 040- 23252000