City Union Bank credit card Customer Care Number

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City Union Bank Creditcard Customer Care

City Union Bank was founded in 1904 and has its headquarters in Kumbakonam, Tamil Nadu. It offers investment banking, commercial banking, retail banking, private banking, asset management, and mortgages amongst other products. The bank has over 500 branches spread across the nation.

City Union Bank has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. Be it a Forex-related query, transaction-related enquiry, or loan related-enquiry or to register a complaint, you can approach customer care for resolution of all these enquiries.

If you want to contact the City Union Bank Card Customer Care department, you can also approach the general enquiry number for help with your query. Below is a list of City Union Bank Customer Care Nos. for general enquiries and City Union Bank Card Customer Care Numbers (for queries related to ATM / debit cards).

City Union Bank Customer Care Number:

You can approach the City Union Bank Customer Service No.for queries related to ATM / Debit Cards like balance statement, payment received, latest transactions, unbilled transactions, PIN request etc. and to block your Debit Card in case you lose it. You can also approach the general customer care cell for help with any product enquiry, documentation required or loan enquiries for business or personal purposes.

City Union Bank Customer Care Landline Number:044 71225000

Contact Via E mail: customercare (at) cityunionbank (dot) com

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, or in case of a lost Debit / ATM Card, immediately approach the customer care department to get your card hotlisted or blocked.

City Union Bank Debit Card Customer Service Number: 044 71225000

You can also send an e mail to customercare (at) cityunionbank (dot) com to get your card hotlisted.

City Union Bank Customer Care Number - For General Enquiries:

For any kind of general enquiry or telebanking, you can contact the general enquiry customer care department on the following number: 044 71225000

Contact City Union Bank Customer Care - Region Wise Phone Numbers:

Following is a list of region-wise City Union Bank Contact Numbers, in case you need to call regarding an enquiry or complaint.

Region Phone Number
Tamil Nadu and Puducherry 7299075077
Tamil Nadu and Kerala 7299075078
Andhra and Karnataka 7299075079
Maharashtra, Gujarat, Bihar, Orissa, and West Bengal 7299075080
New Delhi, NCR, Uttar Pradesh, Haryana, Punjab 7299075081
Madhya Pradesh, Rajasthan, Chhattisgarh 7299075082

NRI Help Desk:

City Union Bank has a dedicated number and an International Banking Division for its NRI customers. You can call on the number if you are facing any issue with Internet banking or transaction enquiry, or need help with a Forex enquiry or to open an NRI account. All these kinds of queries and more are handled at the NRI Customer Service Desk.

City Union Bank Limited

NRI Business

International Banking Division

706, Anna Salai

Chennai 600 006

Tel: 044 28297152

If you want to write to City Union Bank Customer Service for NRIs in case of a complaint or a query, you can write to the following e mail: E mail: nri (at) cityunionbank (dot) com

For Registering Your Feedback:

In case you want to leave your feedback with the bank, you can call the ity Union Bank Customer Care Numberand talk to a customer care executive regarding your feedback.

For Grievance Redressal:

The bank has a transparent system when it comes to handling all kinds of grievances and complaints. While lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy for future reference.

If you have a grievance you wish to file, you can do so in any of the following ways:

  • You can call the City Union Bank Customer Care Number and log in your complaint.
  • You can send an e mail to the customer care at: customercare (at) cityunionbank (dot) com
  • You can write to the Branch Manager of the Bank Branch where your account is maintained and give the complete details of the nature of your complaint with your complete account information. The Branch manager is the first point of contact for complaints redressal.
  • You can also file your grievance online, using the Online Customer Grievance Form. Make sure you give the maximum information possible for a satisfactory complaint redressal.
  • In case your complaint is not redressed or the resolution provided is unsatisfactory, you can approach the Principal Officer for Complaints and Redressal for help with resolution of your complaint. Following are the contact details:

Principal Officer for Complaints and Redressal

General Manager

Inspection Vigilance and Audit

City Union Bank Ltd.,

No.24 B, Gandhi Nagar,

Kumbakonam - 612001

Tel: 0435 - 2402322

Fax: 0435 - 2431746

Following is the contact information for different departments of City Union Bank in case of complaints redressal from a specific department.

Department Contact Person Designation Postal Address Phone Number
Deposit Products & Service Charges Deputy General Manager Planning & Development
City Union Bank Ltd.
No.24 B, Gandhi Nagar,
Kumbakonam -612001
0435 - 2402322
Loans and Advances, Personal Banking and SME Banking Deputy General Manager City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam-612001
0435 - 2402322
Rural/Agricultural Banking Assistant General Manager City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam-612001
0435 - 2401622
Information Technology related service Assistant General Manager City Union Bank Ltd.,
II Floor, 706, Anna salai
Chennai - 600 006
044 - 28297903
FEMA & FOREX operations Assistant General Manager International Banking Division
City Union Bank Ltd.,
48, Mahalakshmi Street
T. Nagar
Chennai - 600 017
044 - 24350970 Extn 27
TUF Audit ServicesAssistant General Manager Assistant General Manager Advances Department
City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam - 612001
0435 - 2402322

Locate City Union Bank:

There is a comprehensive list of address and numbers if you wish to get in touch with City Union Bank. Just log on to their website and head to the “Branch Locator” link, from which you could search and refine to find the address of your desired branch. Following is the Administrative Office details, should you ever need to contact for information purposes:

Administrative Office

City Union Bank Ltd.,

"Narayana" No.24 B, Gandhi Nagar,

Kumbakonam - 612001

Tel: 0435 - 2402322, 2401622

FAX: 0435 - 2431746

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