Deutsche Bank credit card Customer Care Number

0 Reviews

Write Review

Deutsche Bank Credit Card Customer Care

Deutsche Bank is the largest bank in Germany and has its headquarters in Berlin. It was founded in 1870 and set up a presence in India 120 years later in 1980. It has 16 branches across the country with over 11,000 employees. Deutsche Bank India offers a range of banking solutions to retail, corporate and institutional customers in the country.

Deutsche Bank has a well-developed customer care system over Phone Banking. It also has contact helplines if you wish to contact via mail or email. Phone banking has a sophisticated IVR (Interactive Voice Response) service as well as agents who can help with any queries. This could range from simple account balance information to redeeming your loyalty points on your card, to issuing a stop payment request on a cheque to questions on how to change the T-PIN online among a broad range of queries. All these service requests can be attended to over the phone with the help of either IVR or an agent – depending on the nature of the request.

Deutsche Bank Credit Card Customer Care Number

If you own a Deutsche Bank credit card and have questions about your statement or you wish to report a lost card, or suspect fraudulent activity, you can contact the Deutsche Bank card customer care number. The Deutsche Bank 24x7 customer care number can be reached at 1860 266 6601. This number can be contacted for any emergency help or simply if it is more convenient for you to call outside working hours as well. You can call this Deutsche Bank Customer Care Toll-Free number from anywhere in India for immediate resolution for any issues with a Deutsche Bank issued credit card.

Customers outside India who wish to call the Deutsche Bank customer care no. need to dial +91 22 6601 6601. Customers in Mumbai have an additional number that they can also call at 6601 6601. Do keep in mind that call charges will apply to calls made to these two numbers.

If you are outside the country and wish to contact the Deutsche Bank credit card customer care toll free number, you will instead have to call +91 22 66016601 with call charges as applicable.

Deutsche Bank 24 Hours Customer Care Numbers

If you have a general account enquiry and wish to contact the Deutsche Bank customer care 24x7 service, you could call 1800 123 6601 at any time, round the clock, 365 days a year. Here is a list of the type of requests that can be made on the Deutsche Bank customer care number.

Account balance, Last 5 transactions, Cheque status enquiry, Cheque Book Request ,Deposit slip request, Stop payment of cheque(s), Account statement - mail & email, Online TPIN Regeneration and TPIN change, General Account Related Queries, Branch address & ATM locations, Status of Transaction, Status of Application, updation / change in your contact number and email ID among many other requests, Product Information and Investment Enquiries.

Deutsche Bank Card Customer Care

Via post: If you wish to contact the Bank about your card, you can also do so in writing. You can mail a letter detailing your queries to:

Customer Care

Deutsche Bank AG,

PO Box 9095,

Mumbai - 400063

Deutsche Bank Credit Card Contact Details

In addition to calling the Deutsche Bank customer care number, you could also send mail to the following address. Make sure to quote your name and Deutsche Bank Account Number in all correspondence. The Bank will respond to you within 7 days of receiving of your communication.

Customer Care - Banking

Deutsche Bank AG,

PO Box 9095,

Mumbai - 400 063.

Branches in major cities

If you wish to locate the nearest Deutsche Bank branch, you can log on to the Bank’s website and click on the ATM and Branch Locator tab. Below are the contact details of branches in select cities.

Ahmedabad 637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad - 380006. 079-71015000
Bengaluru No. 26 - 27, Ground Floor, Raheja Towers, M.G. Road, Bangalore - 560001, Karnataka. 080-71935507
Chennai 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai - 600 006. 044-71309696
Delhi 28, Kasturba Gandhi Marg , ECE House Main Bldg, New Delhi - 110 001. 011-71109600
Mumbai 110 / Sidrah, S V Road & 8th Extension Road Corner, Khar (West), Mumbai - 400 052, Maharashtra. 022-66009696
Pune Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon - 122002. 020-71249000
Gurgaon Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon - 122002. 124-7138100
Noida F 4 & F 5 Sector 18, Noida - 201301. 120-7141100
Surat 124, Kalamandir House, Ghod Dod Road, Surat - 395007. 261-6647210
Ludhiana SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana, Punjab - 141002. 161-6624507

Grievance Redressal

If you do not receive any response from customer.care@db.com, you may escalate your complaint by contacting:

Deutsche Bank AG, India

Private and Commercial Clients

PO Box Number - 9094

Goregaon Post Office

Goregaon (E), Mumbai 400 063.

Email: head.services@db.com

If your complaint remains unresolved, you can further escalate the matter to:

Nodal Officer

Deutsche Bank AG, India

Private and Commercial Clients

PO Box Number - 9094

Goregaon Post Office

Goregaon (E), Mumbai 400 063

Landline number: +91 (22) 7180 3895

Fax numberMonday to Friday: 11:00 AM to 3:00 PM: +91 (22) 7180 3963

You can also escalate your complaint to the Nodal Officer in your region. You can get the necessary contact details from the Deutsche Bank website.

You may also escalate your complaint to the respective head of departments. Log on to the Deutsche Bank website to get the contact details of the heads of department.

 If you wish to contact the Deutsche Bank corporate office, the addresses are given below:

Corporate Offices in India

Deutsche Bank House,

Hazarimal Somani Marg,

Fort,

Mumbai - 400001

Maharashtra.

Tel: +91-22-71804500

Fax No. +91-22-71804545

Deutsche Bank AG

The Capital

C-70, G Block

Bandra Kurla Complex

Mumbai 400 051

Maharashtra

Tel: +91 22 7180 4999

CREDIT CARD CUSTOMER CARE NO

Customer Reviews