Indian Bank credit card Customer Care Number

0 / 5

Write Review

Indian Bank Credit Card Customer Care

Indian Bank was founded in 1907 and offers consumer banking, corporate banking, finance and insurance, mortgage loans, investment banking, merchant banking, private equity, private banking, savings schemes and credit cards amongst other products. It is a government-owned, public sector banking company which has its headquarters in Chennai, Tamil Nadu. The bank has over 2500 branches spread across the nation.

Indian Bank has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. Be it a transaction-related enquiry, or loan related-enquiry or to register a complaint, you can approach the customer care with your query. You might want to know about a housing loan or might want to register your feedback. All these queries and more can be addressed at the bank’s customer service desk.

If you want to contact the Indian Bank Credit Card Customer Care department, you can also approach the general enquiry number to resolve your query. Below is a list of Indian Bank Customer Care Nos. for general enquiries and Indian Bank Card Customer Care Numbers (for queries related to credit and debit cards).

Indian Bank Credit Card Customer Care Toll-Free Number:

You can approach the Indian Bank Credit Card Customer Care No.for all general enquiries or queries related to credit cards like outstanding balance, payment received, latest transactions, unbilled transactions, PIN request etc. and to block your credit card in case you lose it.

Following are the Indian Bank Credit Card Contact Details if you wish to contact the bank for any credit card query-

Indian Bank Credit Card Customer Care 24 x 7 Toll-Free Number:1800 425 00000

Non Toll-Free 24 hours Customer Care number: 044 25262999

Other contact Numbers:

Credit Card Centre - Officer Customer Care: 044 25263999 / 044 25221321

(The above number is available from Monday to Saturday: 10.00 am to 5.00 pm. Except for Sundays, 2nd & 4th Saturdays and Bank Holidays of Tamil Nadu)

Fax: 044 25261999

Contact via e mail: creditcard (at) indianbank (dot) co (dot) in

Contact Address:

Indian Bank Credit Card Centre

3rd Floor, Indian Bank Building,

66, Rajaji Salai, Chennai 600 001

Hotlist / Block your Credit Card:

In case of loss of card, immediately get your card blocked or hotlisted. You can do so by the following ways:

  • Through SMS: Type 'BLOCKCC' and send to 56767 from your registered mobile number. You will receive a confirmation message after the card is blocked.
  • Call the Indian Bank 24 Hours Toll-Free Customer Care Number: 1800 425 00000
  • Send a Fax to 044 2526 1999 (only during working hours)
  • Send an e mail to creditcard (at) indianbank (dot) co (dot) in during working days to get your card blocked.

Credit Card Help - For Grievance Redressal:

In case you have any complaints with regards to you credit card, you may approach the Grievance Redressal Officer at the following address:

Credit Card Centre

3rd Floor, Indian Bank Building, 66, Rajaji Salai,

Chennai - 600 001

Ph: 044 2522 1321

E mail: creditcard (at) indianbank (dot) co (dot) in

If the complaint/grievance is not resolved within 30 days, you can escalate the issue to the Chief Manager at the Credit Card Centre. Phone: 044 - 2522 1320

If the resolution provided is not satisfactory or if you have not received any response, the matter may be escalated to the Assistant General Manager at the Credit Card Centre. Phone: 044 2522 1320

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, or in case of a lost Debit / ATM Card, you can approach the following Customer Care Nos.:

Indian Bank Customer Care 24 x 7 Toll Free Number:1800 425 00 000

Contact TMD / ATM Section at the following contact nos.: 044 25260335, 044 25251185, 044 25222841, 044 25210338

Send an E mail to:

atmhotlist (at) indianbank (dot) co (dot) in

hoatmmonitoring (at) indianbank (dot) co (dot) in

This Service is available 24 x 7 throughout the year.

Indian Bank Customer Care Toll-Free Number – For General Enquiries:

For any kind of general enquiry or telebanking, you can contact the general enquiry customer care department on the following number: 1800 425 00 000

National Toll Free Customer Care Number for ATM Enquiries: 1800 425 4422

Contact Indian Bank Customer Care via E Mail:

In case you need to send an e mail to the Head Office related to any query, feedback or complaint, following is a list of mail IDs.

Head Office Departments E Mail Address
Head Office indmail (at) indianbank (dot) co (dot) in
Accounts Department hoaccounts (at) indianbank (dot) co (dot) in
Bank Assurance Centre basc (at) indianbank (dot) co (dot) in
Banking Operations Department hobod (at) indianbank (dot) co (dot) in
Board Department ibboard (at) indianbank (dot) co (dot) in 
boardsect (at) indianbank (dot) co (dot) in
Branch Expansion Cell hobec (at) indianbank (dot) co (dot) in
Cell for Govt Transactions hocgt (at) indianbank (dot) co (dot) in
CMD Secretariat cmdsec (at) indian-bank (dot) com
customerfirst (dot) cmd (at) indianbank (dot) co (dot) in
Compliance Department hocompliance (at) indianbank (dot) co (dot) in
Corporate Communications Department hoccd (at) indianbank (dot) co (dot) in
Credit Card Centre creditcard (at) indianbank (dot) co (dot) in
Credit Monitoring Cell creditmonitoring (at) indianbank (dot) co (dot) in
Customer Service Cell ibhocustomerservice (at) indianbank (dot) co (dot) in
Development Department hodevelopment (at) indianbank (dot) co (dot) in
Ed Secretariat  edsect (at) indian-bank (dot) com
ed2sect (at) indian-bank (dot) com
Expenditure Department hoexpenditure (at) indianbank (dot) co (dot) in
HRM Department hohrm (at) indianbank (dot) co (dot) in
Information Systems Security Cell (ISSC) issc (at) indianbank (dot) co (dot) in
Inspection Department hoinspection (at) indianbank (dot) co (dot) in
International Division hoid (at) indianbank (dot) co (dot) in
Investors Service Cell investors (at) indianbank (dot) co (dot) in
Marketing Department indianbank (at) indianbank (dot) co (dot) in
Legal Department holegal (at) indianbank (dot) co (dot) in
MIS Department homis (at) indianbank (dot) co (dot) in
New Initiatives Department ibhobdfp (at) indianbank (dot) co (dot) in
O & M Department oandm (at) indianbank (dot) co (dot) in
Official Language Cell hoolc (at) indianbank (dot) co (dot) in
Personal Banking Department hopbd (at) indianbank (dot) co (dot) in
Planning Department planning (at) indianbank (dot) co (dot) in
Recovery Department horecovery (at) indianbank (dot) co (dot) in
Risk Management Department riskman (at) indianbank (dot) co (dot) in
creditrisk (at) indianbank (dot) co (dot) in
oprisk (at) indianbank (dot) co (dot) in
RTGS Cell rtgscell (at) indianbank (dot) co (dot) in
rtgs (at) indianbank (dot) co (dot) in
Rural Banking Department horbd (at) indianbank (dot) co (dot) in
Security Department hosecurity (at) indianbank (dot) co (dot) in
Small & Medium Enterprises Dev Department hosmed (dot) policy (at) indianbank (dot) co (dot) in
Technology Management Department (TMD) indmail (at) indianbank (dot) co (dot) in
TMD - ATM Card Hot Listing atmhotlist (at) indianbank (dot) co (dot) in
Vigilance Department hovigilance (at) indianbank (dot) co (dot) in
Treasury Branch treasury (at) indianbank (dot) co (dot) in

NRI Help Desk E mail: nrihelp (at) indianbank (dot) co (dot) in

Indian Bank Customer Care Service – Zonal Offices E Mail:

Following is a list of Indian Bank Zonal Office E Mail Ids. If you wish to write to the Zonal Office in case of a complaint or a query, you may write to the listed E Mail ID from your respective region.

Zonal Office E Mail Address
Ahmedabad zoahmedabad (at) indianbank (dot) co (dot) in
Bangalore zobangalore (at) indianbank (dot) co (dot) in
Bhubaneshwar zobhubaneswar (at) indianbank (dot) co (dot) in
Chennai North zochennainorth (at) indianbank (dot) co (dot) in
Chennai South zochennaisouth (at) indianbank (dot) co (dot) in
Chittoor zochittoor (at) indianbank (dot) co (dot) in
Chandigarh zochandigarh (at) indianbank (dot) co (dot) in
Coimbatore zocoimbatore (at) indianbank (dot) co (dot) in
Cuddalore zocuddalore (at) indianbank (dot) co (dot) in
Dharmapuri zodharmapuri (at) indianbank (dot) co (dot) in
Ernakulam zoernakulam (at) indianbank (dot) co (dot) in
Ghaziabad zoghaziabad (at) indianbank (dot) co (dot) in
Guwahati zoguwahati (at) indianbank (dot) co (dot) in
Hubli zmhubli (at) indianbank (dot) co (dot) in
Hyderabad zohyderabad (at) indianbank (dot) co (dot) in
Kancheepuram zokancheepuram (at) indianbank (dot) co (dot) in
Karnal zokarnal (at) indianbank (dot) co (dot) in
Kumbakonam zokumbakonam (at) indianbank (dot) co (dot) in
Kolkata zokolkata (at) indianbank (dot) co (dot) in
Lucknow zolucknow (at) indianbank (dot) co (dot) in
Madurai zomadurai (at) indianbank (dot) co (dot) in
Mumbai zomumbai (at) indianbank (dot) co (dot) in
New Delhi zonewdelhi (at) indianbank (dot) co (dot) in
Patna zopatna (at) indianbank (dot) co (dot) in
Pondicherry zopuduchery (at) indianbank (dot) co (dot) in
Pune zopune (at) indianbank (dot) co (dot) in
Salem zosalem (at) indianbank (dot) co (dot) in
Thiruvananthapuram zothiruvananthapuram (at) indianbank (dot) co (dot) in
Trichy zotrichy (at) indianbank (dot) co (dot) in
Tirunelveli zotirunelveli (at) indianbank (dot) co (dot) in
Vellore zovellore (at) indianbank (dot) co (dot) in
Vijayawada zovijayawada (at) indianbank (dot) co (dot) in
Vishakapatnam zovisakhapatnam (at) indianbank (dot) co (dot) in

For Registering Your Feedback:

In case you want to leave your feedback with the bank, you can call the Indian Bank 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.

Locate Indian Bank:

There is a comprehensive list of address and numbers if you wish to get in touch with Indian Bank. Just log on to their website and head to the “Branch Network” link, from which you could search and refine to find the address of your desired branch. Following is the Corporate address of the bank:

Corporate Office - Postal Address

Indian Bank

Corporate Office

PB No: 5555,

254-260, Avvai Shanmugam Salai,

Royapettah, Chennai - 600 014

Tel: 044 28134300


Customer Reviews