Indian Overseas Bank credit card Customer Care Number

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Indian Overseas Bank Credit Card Customer Care

Indian Overseas Bank (IOB) is a public sector bank which was founded in 1937. It offers investment banking, commercial banking, retail banking, private banking, mortgage, loans and credit cards amongst other products. It has its headquarters in Chennai, Tamil. The bank has over 3700 domestic branches spread across the nation, with over 1100 branches in Tamil Nadu.

IOB has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. You can approach the customer service cell for any kind of clarification. Be it a transaction-related enquiry, or to send in your feedback and requests, or to check the status of a cheque you may have deposited, or to stop payment on a cheque, you can approach the customer service - all these queries and more can be addressed at the bank’s customer service desk.

If you want to contact the IOB Credit Card Customer Care department, you can also approach the general enquiry number to resolve your query. Below is a list of IOB Customer Care Nos. for general enquiries and IOB Card Customer Care Numbers (for queries related to credit and debit cards).

IOB Credit Card Customer Care Toll-Free Number:

You can approach the IOB Credit Card Customer Care No. for all general enquiries as well as queries related to credit cards like outstanding balance, help with converting an expensive purchase into EMI, information on latest transactions, unbilled transactions, PIN request, info on interest and service charges, etc. and to block your credit card in the unfortunate case you lose it.

Following are the IOB Credit Card Contact Details if you wish to contact the bank for any credit card query-

IOB Credit Card Customer Care 24 x 7 Toll-Free Number: 1800 425 7744

Hotlist / Block your Credit Card:

In case of loss of card, immediately get your card blocked or hotlisted. You should also get your card blocked if you feel you have compromised the details of your credit card. Call on the dedicated number for credit cards - IOB Customer Care 24x7 at 1800 425 7744 to get your card immediately hotlisted. You will get a confirmation upon blocking of your credit card.

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, like transaction details, or non-disbursement of cash from ATM, or in case of a lost Debit / ATM Card, you can approach the following Customer Care Nos.:

IOB Customer Care 24 x 7 Toll Free Number: 1800 425 4445

IOB Customer Care Toll-Free Number – For General Enquiries:

For any kind of general enquiry like ATM / Branch locations, a product enquiry, documents required for a loan product, or locker rates enquiry, reissue of password for Internet Banking or help with Internet Banking etc., you can contact the general enquiry customer care department on the following number: 1800 425 4445

Following are dedicated numbers for specific departments in case you have a query.

Nature of Enquiries Phone Number Email Id
ATM /Visa Debit Card-related Issues 044 - 2888 9359 atmcard (at) iobnet (dot) co (dot) in
ATM Transactions related issues 044 - 2888 9314 atmtxns (at) iobnet (dot) co (dot) in
NEFT/RTGS 044 - 2888 9397 , 044 - 2858 4896 rtgscell (at) iobnet (dot) co (dot) in
Internet /Mobile Banking 044 - 2888 9350 , 044 - 2851 9460 eseeadmin (at) iobnet (dot) co (dot) in
Pension matters 044 - 2851 4120 , 044 - 2851 4903 cppc (at) iobnet (dot) co (dot) in
Credit Card 044 - 7172 9701 creditcard (at) iobnet (dot) co (dot) in
ATM Installations and Management related issues 044 2888 9388 iobmanagedservices (at) iobnet (dot) co (dot) in
Retail Banking/Home Loans/Education Loans/ Deposits 044 - 2851 9490 , 044 - 2851 9639 mdd (at) iobnet (dot) co (dot) in
Agri and Rural Credit 044 - 2851 9444 pcdagri (at) iobnet (dot) co (dot) in
SME Credit 044 - 2888 9398 sme (at) iobnet (dot) co (dot) in
Bank Share holders 044 - 2888 9392 investorcomp (at) iobnet (dot) co (dot) in
Foreign Exchange ,Inward , Remittance 044 - 2851 9618 fedcar (at) iobnet (dot) co (dot) in 
fedgen (at) iobnet (dot) co (dot) in
NRI Banking 044 - 2851 9613 , 044 - 2851 9501  nrihelp (at) iobnet (dot) co (dot) in
Other Public Grievances 044-28519448 narayanv (at) iobnet (dot) co (dot) in
Customer Services Dept., Chennai 044-2851 3401 , 044-2851 9511 tmxavier (at) iobnet (dot) co (dot) in

NRI Help Desk:

IOB has a dedicated number for its NRI customers. You can call on the number if you are facing any issue with Internet Banking, need assistance with Mobile Banking, need information on Forex related services or need information on how to open an NRI account. All kinds of queries and more are handled at the NRI Customer Service Number. Following are the details:

Specialized NRI Branch

# 62, Rukmani Lakshmipathy Road,


Chennai 600 008

Tamil Nadu

Phone Numbers: +91 44 2852 5240 / +91 44 2852 5250

Email id – nricell (at) iobnet (dot) co (dot) in

The working hours are from 10.00 a.m. to 5.00 p.m. IST.

For Registering Your Feedback:

In case you want to leave your feedback with the bank, you can call the OB 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.

For Grievance Redressal:

The bank has a transparent system when it comes to handling grievances and complaints. While lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy at all times. If you have a grievance you wish to file, you can do so in any of the following ways:

  • You can call the IOB 24 x 7 Customer Care Number and log in your complaint.
  • You can send an e mail to the customer care for specific complaints. The mail IDs are mentioned.
  • You can write to the Branch Manager of the branch where your account is maintained and give the complete details of the nature of your complaint with your complete information. The Branch Manager is the first point of contact for complaints redressal.
  • If you are not satisfied with the resolution provided through the above channels, you may approach the Nodal Officer.

Locate IOB:

If you wish to find a particular branch or find the branch closest to you, log on to their website and click on the “Branch Locator” link, from which you could search and refine to find the address of your desired branch / ATM. Following is the Central Office details:

Indian Overseas Bank

763 Anna Salai,

Chennai - 600002

Phone: +91 44 2852 4212


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