Kotak Mahindra Bank Credit Card Customer Care Number

Kotak Mahindra Bank Credit Card Customer Care Number
0 Reviews

Write Review

Kotak Mahindra Bank Credit Card Customer Care

Kotak Mahindra Bank is an Indian private sector banking institution which is headquartered in Mumbai. It received a license from the RBI in 2003 to start its formal banking activity.

Bank customers always have a variety of queries to ask of their bank – it could be a query on how to log in to NetBanking or maybe how to report a stolen credit card. For any kind of enquiry, you can approach the Kotak Mahindra credit card toll free number or general enquiry number for help.

Kotak Mahindra Bank has a general enquiry number for all kinds of queries. If you have a specific question about your Kotak credit card, you can contact the dedicated customer care number for credit card enquiries.

Below is a list of Kotak Mahindra Bank Customer Care nos. (for general enquiries) and Kotak Mahindra Bank Card Customer Care numbers (for queries related to credit cards).

Kotak Mahindra Bank Credit Card Toll Free Number

Kotak Mahindra Bank Customer Care 24 x 7 Toll Free number: 1860 266 2666

Credit Card Helpline Number: 1860 266 2666

Abroad Helpline Number: +91 22 6600 6022

Kotak Mahindra Bank Credit Card Customer Care - International Toll-Free Numbers:

If you are a holder of Kotak Mahindra Bank credit card and traveling outside India, you can contact the bank easily in case of any emergency like the loss of a card or any foreign currency-related query. NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll free numbers in case of any eventuality.

Country Toll-Free Number
USA 1855 365 6767
Australia 001180044990000
UK 0080044990000
Hong Kong 00180044990000
Canada 18557684020
Singapore 8001013054

If you wish to contact Kotak Mahindra Bank via email, below are the email addresses for specific departments:

Kotak Mahindra Bank E mail addresses:

Kotak Mahindra Bank Customer Service Center Service (dot) bank (at) kotak.com
Kotak Credit Card Customer Service Center Service (dot) cards (at) kotak (dot) com
Kotak Loan Customer Service Center Service (dot) loans (at) kotak (dot) com
Kotak Life Insurance Customer Service Center Clientservicedesk (at) kotak (dot) com
Kotak General Insurance Customer Service Center Care (at) kotak (dot) com
Kotak Securities Customer Service Center Service (dot) securities (at) kotak (dot) com
Kotak Car Finance Customer Service Center Service (dot) carfinance (at) kotak (dot) com
Kotak SME Banking Customer Service Center Customerfirst (at) kotak (dot) com

In case you wish to register and report any security related issues such as frauds or vulnerabilities with regards to Kotak Mahindra Bank systems and its allied services, you can send an email to: itsecurity (dot) bank (at) kotak.com

For Registering Your Feedback:

In case you want to leave your feedback with the bank, you can call the Kotak Mahindra Bank 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.

For Grievance Redressal:

Level One

The bank provides a separate link on its website in case of any grievances, complaints or queries. If you have any grievance you wish to file, you can do so in any of the following ways:

  • You can submit your request online via the online form which is available on the Kotak Mahindra Bank website.
  • You can email your complaint at service (dot) bank (at) kotak (dot)com
  • You can visit any of the branches and file a complaint with the Branch Manager
  • You can write to Kotak Mahindra Bank at the following address: Kotak Mahindra Bank Ltd., P.O. Box: 16344, Mumbai – 400013
  • You can also login to your NetBanking account and click on the Inbox section to write to the bank.

Level Two

In case you have not received the expected level of service from the bank and the resolution provided at Level 1 does not meet your expectation, you can submit your complaint online using the online form available on the bank’s website.

Level Three

If the resolution provided at Level 2 does not meet your expectation, you can write to the Nodal Officer using the online form which is available on the website.

Level Four

If you have not received a satisfactory response at Level 3 within 5 working days, you can escalate the issue to the Principal Nodal Officer using the online form which is available on the website.

Level Five

If you have not received a satisfactory response at Level 4 within 5 working days, you can escalate the issue to the Internal Ombudsman of Kotak using the form available online on their website.

Locate Kotak Mahindra Bank

There is a comprehensive list of address and numbers if you wish to get in touch with Kotak Mahindra bank. Just log on to the website and click on the “Find ATM/Branch” link. You could search and refine to find the address of your desired branch location.

Following is the registered address of the bank:

Kotak Mahindra Bank

Registered Office Customer Service Centre
27 BKC, C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai - 400051
24 Hours Customer Care No.: 1860 266 2666
Email:
service(dot)bank(at)kotak.com
Letter: P.O. Box: 16344, Mumbai - 400013

Kotak Mahindra Bank Phone Banking Numbers City-wise:

City/Area Phone Banking Number
Ahmedabad 6600 6022
Allahabad 011 6600 6022
Chandigarh 0161 6500 6022
Bangalore 6600 6022
Chennai 6600 6022
Coimbatore 6600 6022
Goa 9522 6600 6022
Gurgaon 9511 6600 6022
Hyderabad 6600 6022
Indore 01166006022
Jaipur 6536 022
Jalandhar 95161 6500 6022
Kanpur 011 6600 602
Kochi 0422 6600 6022
Kottayam 0422 6600 6022
Kolkata 6550 6022
Lucknow 011 6600 6022
Ludhiana 65006022
Mumbai 6600 6022
New Delhi 6600 6022
Noida 9511 6600 6022
Patna 033 6550 6022
Pune 6521 6022
Surat 6600 6022
Varanasi 011 6600 6022
Rajkot 6600 6022

Kotak Mahindra Bank SMS Banking:

Get information on the go! Whenever you require any information, you can simply send an SMS to 9971056767 or 5676788 and get the details related to account balance, salary credits, large debits, large credits, holding value amongst others. Please note that you need to register your mobile number for SMS Banking. Following are some of the services that can be availed through SMS Banking:

Request Information Format
Last 3 Transactions request Gives you details of the last three transactions made  TXN (space) Last 4 digits of your Account Number
Last 3 months statement on email request Gives you the Last 3 months E-statement on the registered email id. STMT (space) Last 4 digits of your Account Number
Statement on email for a particular month Gives you the E-Statement for a particular month registered email id. Please note: it is applicable only for the current financial year STMT (space) Last 4 digits of Account Number(space)First 3 letters of the month
Statement on email for any particular period Gives you the E-Statement for a particular period of any year on your registered email id. STMT(space)last 4 digits of Account Number (space) followed by First 3 letters of the month followed by last 2 digits of the year (space) for End Period and First 3 letters of the month followed by last 2 digits of the year
Cheque Status Inquiry Stay updated on the status of your Cheque CHQSTATUS (space) Last 4 digits of Account Number (space) your 6 digit cheque no
New Cheque Book Request New Cheque book will be generated and dispatched to your registered address. CHQBOOK(space)Last 4 digits of Account Number
Mobile App Download Helps you to download mobile banking application with a link MOBILE
Link your AADHAAR to your account Lets you link your Aadhaar number to your account AADHAAR (space) 12-digit Aadhaar number (space) last 4 digits of Account Number
Mobile Recharge Lets you recharge any prepaid mobile no. REC (space) Mobile No. (space) Telecom service provider (space) Amount (space) last 4 digits of your account no.
DTH Recharge Allows you to recharge any prepaid DTH no. DTH (space) DTH No. (space) DTH service provider (space) Amount (space) last 4 digits of your account no.

CREDIT CARD CUSTOMER CARE NO

Customer Reviews