Tamilnad Mercantile Bank credit card Customer Care Number

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Tamilnad Mercantile Bank Credit Card Customer Care

Tamilnad Mercantile Bank (TMB) was founded in 1921 and has its headquarters in Tuticorin in Tamilnadu state. While it started off in the last century as a local bank, it has steadily expanded all over India and has over 480 branches across the country today.

Like other banks in the country, TMB also places importance on the role of customer service. It has a national customer care number accessible at all times, from anywhere in the country, for any query. If you have any questions or clarifications regarding your TMB bank account, or your credit card, or any loan product or service, you can contact this number.

TMB Credit Card Customer Care number

If you wish to contact TMB about a lost credit card or lost ATM card/debit card, you can contact the TMB Card Customer Care department. You can call +91 44 262233106/+91 44 2622 3109 for resolution of any issue caused by the loss of your card. If you are looking to contact the TMB Credit Card Customer Care number, you could contact the general TMB Customer Care Number given below that is a single point national number for any enquiries across all products, services and all branches across the country.

TMB Customer Care toll-free number

If you have a general enquiry on any aspect of your TMB relationship, you can contact the national toll-free number at 1800 425 0426. You could have a query ranging from how to open a fixed deposit account, to wanting to know the documentation required for a loan product. This TMB 24x7 Customer Care number is open 24 hours a day, 365 days of the year to answer any of your queries.

All your questions will be answered at the TMB Customer Care no. listed above. If you wish to contact a TMB Card Customer Care number for a specific card-related enquiry, you could call the same national toll-free number 1800 425 0426.

Via SMS – 98424 61461

You can also contact the Help Desk on the phone or SMS for general help regarding services at a branch or to reach the TMB Credit Card Customer Care no. If you have any clarifications regarding any service, at any branch in the country, you can SMS “help” or call +91 9842 461 461. TMB’s Customer Care team will help you with any problems or questions you might have (between 10:00am and 5:30pm) and will work towards resolving the issue.

Via Email

You can also contact the bank via email. You can reach TMB through email at: customerservice (at) tmbank(dot)in

In person

If you would like to visit the bank in person to speak with a representative or the Branch Manager, keep in mind the working hours are 10:00 am to 6:00 pm from Monday to Saturday (except 2nd & 4th Saturdays of each month which are not working days.)

For NRI customers

Customers who live overseas and wish to contact TMB regarding any issue with their account or for any general banking solutions, can write to the dedicated NRI Customer Service desk at nricell(at)tmbank(dot)in.

For RTGS/NEFT enquiries

You can approach the dedicated RTGS/NEFT Customer Facilitation Centre for any queries or problems regarding the usage of these facilities. The contact details are as below:

The Chief Manager


Tamilnad Mercantile Bank Ltd

# 269/2-4, I Floor, Avvai Shanmugam Road, [Llyods Road]


Chennai 600 014.

Ph.: 044 2813 1091 / 2813 1092

Mobile: 0 986 598 5309

Email: rtgs(at)tmbank(dot)in

Branch contact details.

You could log on to the website and click on “Points of Presence” on the Helpdesk page to identify the TMB branch closest to you.

If you simply wish to locate an ATM location, you could log on to the bank website and click on ATM Locator.

You could also download the smartphone navigation app which will help you determine the closest TMB branch/ATM based on your geographic location.

TMB Credit Card Contact Details


If you wish to send your feedback to TMB, you can do so by means of an online form available on the bank website. Fill in the form with the necessary details and submit it online. You can choose to write on a variety of areas in the drop down menu, including loans, foreign exchange, deposit schemes, errors and corrections, or simply to give suggestions or comments.

TMB Customer Care 24x7

In addition to banking queries, you can also contact the TMB Credit Card Customer Care toll- free number at 1800 425 0426 for any query regarding your credit card or any other products. This 24 hour customer care number is dedicated to helping you get any issue dealt with immediately and resolved to your satisfaction.

For Complaints and Grievance Redressal

If you have a complaint or wish to bring any problem regarding a serice or product to the bank, you can contact the Branch Manager and communicate your grievance. You could also write to the Branch Manager of the concerned branch regarding your complaint.

If your grievance is not addressed satisfactorily, you can contact or write to General Manager

(Business Development Department)

Tamilnad Mercantile Bank Limited

57, V.E. Road,



India 628 002.

Toll Free Phone: 180 0425 0426. Customer Care: +91 9842 461 461.

Email: complaints(at)tmbank(dot)in

Branch Locations

If you wish to locate a particular branch of TMB, you can log on to the website and click on Branch Network to get a detailed list of all TMB branch offices and contact details across the country. The details are listed state-wise to make it easy for customers to search for a particular branch location.

Contact details of branches in major cities

Ahmedabad 1B Wall Street, Opp Orient Club, Ellisbridge Ahmedabad 380006 26441562
Bengaluru 19F, BVK Iyengar Road, Abhinay Theatre Complex, Bnengaluru 560009 22870586
Chennai 4, TTK Road, Royapettah, Chennai 28115843
Delhi 384-390, Lok Nath Bldg, Opp P.P. Chandni Chowk, Delhi 110006 23978430
Hyderabad 15-2-696, 1st Floor, Siddhiamber Bazaar, Kishan Gunj, Hyderabad 500012 24617542
Mumbai Laxmi Plaza, Gla #25-27, Laxmi Industrial Estate, New Link Road, Andheri Wet, Mumbai 400053 26366240

Registered Office

Tamilnad Mercantile Bank Limited

57, V.E. Road,



India 628 002.

Phone: +91 (461) 232 1382 / 232 1929 / 232 1932.

Email: bd(at)tmbank(dot)in

Regd. Office of International Banking Division

269/2-4, Avvai Shanmugham Road, Royapettah,



India 600 014.

Phone: +91 (44) 2813 1028 / 2813 1029.

Email: ibd(at)tmbank(dot)in


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