LENDING SERVICE PROVIDER Terms And Conditions

ADDITIONAL TERMS FOR “LENDING SERVICE PROVIDER” PROGRAM

These terms and conditions (“Additional Terms”) are in addition to and not in derogation with CreditMantri’s terms and conditions available www.creditmantri.com/terms-and-conditions (“Primary Terms”), which Primary Terms are incorporated by reference, and deemed a part of these Additional Terms and shall apply in the event you subscribe to the ‘Lending Service Provider, ’LSP’ service offered by CreditMantri. Therefore, please read the Primary Terms along with these Additional Terms (collectively “the Terms”) for a comprehensive understanding of all the terms and conditions subject to which CreditMantri offers its services under the ‘LSP’ Order.

By submitting this Order document and clicking the box indicating acceptance of the Terms, you acknowledge and agree that you have read and understood the Terms as a whole and that the Primary Terms together with these Additional Terms form a legal and binding agreement between us. If you do not accept the Terms as a whole, do not click the box indicating your acceptance hereof. However, please note that you will not be able to submit this Order and we will not be able to provide you with the services under the ‘LSP’ Order unless you agree to accept and be bound by the Terms.

All capitalized terms used in these Additional Terms but not defined herein shall have the same meaning as defined under the Primary Terms.

1. Scope of Services:

The details and scope of the services that will be provided to you under the ‘LSP’ Order (referred to as “this Order” in these Additional Terms) are available below.

1.1. The services under this Order are available on our website or through our mobile application where such mobile application is made available

1.2. All communication made under this Order shall be to your registered email ID and/or your registered mobile number

1.3. CreditMantri provides you with an online platform to communicate with your lender/creditor and assist in obtaining the dues to clear your past issues.

1.4. It is understood that the services under this Order does not contain any advice or recommendation or opinion of CreditMantri

1.5. The services under this order are governed and regulated by the LSP regulations under the Digital Lending guidelines issued by the RBI

2. Orders:

2.1. All orders submitted by you are subject to acceptance by CreditMantri.

2.2. Acceptance of your order is subject to (i) you are completing the Order document completely, with true and correct details;

2.3. Acceptance of your order will be signified by or commencement of the provision of the Services by CreditMantri, whichever is earlier.

3. Charges:

3.1. Presently there are no charges applicable for this service. However, it is understood that CreditMantri may receive commission or fee or such other payments from the Lenders and Financial institutions.

4. Timelines:

4.1. The timelines for delivery of service under this Order as mentioned on the website are non-binding estimates based on CreditMantri’s prior experience. It is understood that processing of your application and approval is entirely at the discretion of the Lender whose product you have applied for.

4.2. Factors beyond our control may affect the actual date of delivery of the services to you.

4.3. In the course of provision of the service under this Order, CreditMantri may require you to submit additional documents or details. Your prompt and accurate response to such requests will also affect the timelines for delivery.

4.4. You clearly understand that in case you do not provide necessary documentation or details as are required to commence the services under this Order, within 30 days of informing you about the requirement through an email to your registered email ID or by way of SMS to your registered mobile number, CreditMantri reserves the right to cancel your application and reject your form submitted.

5. Authorisation:

5.1. To provide you with the services under this Order, you understand that CreditMantri needs to collect various information required by your Lender to enable approval of your loan or credit card application. The information required may be your financial, personal, demographic and social information. CreditMantri does not collect any financial information such as credit card number, debit card number, etc. for the purpose of providing you the services under this order.

5.2. You agree to execute this authorization in such format as may be requested CreditMantri. Should such authorisation expire by operation of applicable law, you agree to login to the CreditMantri website and renew such authorisation irrevocably for such periods as may be permitted by law.

5.3. You further hereby authorize CreditMantri to interface with, liaise and co-ordinate on your behalf with various lenders to facilitate the processing of your loan/credit card application.

5.4. You hereby authorise CreditMantri, its associates, the Lender to contact you through any mode irrespective of any publicly registered DND for the purpose of process the application under this agreement.

5.5. You hereby authorise CreditMantri to follow up with the lender and escalate if required appropriately to understand the status of your application.

5.6. You hereby fully understand and acknowledge that CreditMantri is neither an authorised representative nor an agent of you and CreditMantri is merely an intermediary to help you to facilitate the process of coordinating with your lenders.

5.7. You understand that CreditMantri may receive a referral / facilitation / collection fee from third party banks / other credit institutions for referring their products / services to you and by accepting these Terms you confirm and agree that you have no objection to the same.

6. Additional Obligations and Limitations:

6.1. As part of the services under this Order, CreditMantri will interface with, liaise and co-ordinate on your behalf with various lenders / creditors to facilitate the application process CreditMantri does not however make any guarantees with respect to the outcome of its efforts with the lenders / creditors. You also understand and acknowledge that the time needed to process an application, from a bank or credit institution for a loan approval from the said credit accounts is unpredictable and is affected by several factors beyond CreditMantri’s control including but not limited to the your provision of documentation, information, completion of any process with the lender, registering any payment mandates as may be required. during the term/tenure of this

6.2. You understand and acknowledge that different lenders have different processes to authenticate and provide information. At times, lenders may require the request for information regarding your account or an authorization to share information with CreditMantri from your registered email directly. In such instances CreditMantri may send you preformatted emails or letters that you are required to promptly forward the same to the lender in the appropriate way recommended.

6.3. CreditMantri may retain the information provided by until such time it deems fit to be able to provide the lender with the information or based on its terms of retention of information with the respective lenders. Once the purpose of the information is over, CreditMantri shall delete purge any personal information provided as per the terms with he respective lender.

7. Tenure:

7.1. Unless otherwise terminated prior thereto in accordance with the Terms, the services under this Order shall commence on acceptance of your Order as mentioned above and shall be deemed completed at the end of 90 days from the Order date or on successful submission of your completed application to the lender.

8. Modification:

8.1. CreditMantri may modify these Terms from time to time and any changes will be notified to you through your registered email or upon such other forms of notification as may be deemed appropriate. Once you have received notice of any change in these Terms, any subsequent use of the Website or the Service will be deemed to constitute your acceptance of such modified / changed Terms.