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The list of all Personal Loan Customer Care numbers of banks across India
Personal loans are one of the primary financial services offered by banks. Easy to secure, collateral-free and quick disbursal of funds – personal loans come to the rescue helping individuals meet their emergency cash requirements. Customers are likely to have plenty of queries while applying for personal loans. Here, on this page, you can find the helpline numbers for personal loans for all major Indian banks.
Aditya Birla Capital
1800 270 7000
1800 57 22 000
1800 425 1515040 2323 4313
040 2325 2000
1860 419 5555
1860 500 5555
020 3957 5152
Bank of Baroda
1800 258 44 55
1800 102 44 55
Bank of India
1800 220 2291800 103 1906022 4091 9191
Bank of Maharashtra
1800 233 45261800 102 2636
1800 425 0018
Central Bank of India
1800 22 1911
1860 210 2484
City Union Bank
1800 425 2407080 26600587
1800 209 5363
+91 0487 6613000
1800 425 11991800 420 1199
1800 103 6001
HDB Financial Services
+91 44 4298 4541
011 61606161(Delhi and NCR)022 61606161 (Mumbai)040 61606161 (Hyderabad)044 61606161 (Chennai)033 61606161 (Kolkata)080 61606161 (Bengaluru)
1860 266 2667
1860 500 2255
1860 120 7777
1800 209 43241800 200 19471800 22 1070022 67719100
1860 267 30007039 050 000
1860 267 7777022 44066666
Indian Overseas Bank
+91 44 2852 4212
Jammu & Kashmir Bank
0194 2481 999
1800 425 1444080 22021507
Karur Vysya Bank
Kotak Mahindra Bank
1860 266 2666
Lakshmi Vilas Bank
120 240 1083
Oriental Bank of Commerce
1800 102 1235
1800 180 1235
0120 258 0001
Punjab & Sind Bank
1800 419 8300
+91 22 6115 63001800 123 8040
Punjab National Bank
1800 180 22221800 103 22220120 2490000011 28044907
South Indian Bank
1800 425 18091800 102 9408
State Bank of India
1800 11 2211
1800 425 3800
Standard Chartered Bank
1800 3011 3333
1800 208 3333
SVC Co-operative Bank
Tamilnad Mercantile Bank
1800 425 0426
+91 98424 61461
1800 209 6060
1800 274 0123
Ujjivan Small Finance Bank
1800 208 2121
Union Bank of India
1800 22 22 44
1800 208 2244
080 6181 7110
United Bank of India
1800 103 3470
1800 345 0345
022 4042 9100
1800 425 58851800 425 99921800 425 4066
+91 22 6121 9000
* Note that calls made to numbers that start with 1800/1860 are toll-free and do not incur any charges. All toll-free numbers can be reached via mobiles and landline phones, pan-India.
# For these helpline numbers, make sure to prefix the STD code of your city before dialling the number.
Personal loans are one of the major credit facilities offered by banks and other NBFCs (Non-Banking Financial Corporations). A personal loan is generally an unsecured loan. The loan applicant doesn’t have to provide any collateral or security to avail the loan. The process is quick, hassle-free and involves minimal documentation.
Yet, a borrower is bound to have plenty of queries before availing the loan. To make it easy for prospective borrowers, loan providers offer an easy to use customer care service. However, it's highly recommended the customers check the FAQ section of the bank's website before contacting the customer care team. The FAQ section has detailed answers to all standard personal loan related queries like – eligibility criteria, terms and conditions, interest rates and charges, required documentation, loan application process and more.
If you are unable to find the required answers in the FAQ section, you can connect with the customer care department of the loan provider using the following channels.
*Customers have to make sure that they are using the correct helpline number to eliminate risks of fraud. Scroll to the top of the page to find the updated toll-free personal loan customer care numbers for leading loan providers in India.
Write to the Bank – Even in today's digital age, customers can send in their queries, complaints or feedback in written form to the bank.
Aditya Birla Centre, S K Ahire Marg, Worli Mumbai 400030 India
2, N. S. Road, Kolkata -700 001
033 - 2242 0863/ 2242 0915 2242 0869/ 2210 3777 2242 0900 / 2242 0883
5-9-11, Dr Pattabhi Bhavan, Secretariat Road, Saifabad Hyderabad 500 004. Telangana
Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025
4th Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014
Baroda Bhavan, R C Dutt Road, Alkapuri, Baroda - 390007
0265 - 2316010
BANK OF INDIA STAR HOUSE C - 5, "G" Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051.
Bank of Maharashtra Central Office, 'Lokmangal', 1501, Shivajinagar Pune-411005
020 - 25532731, 733, 734, 735, 736 020 - 25532728 020 - 25514501 - 12 020 - 25513781
Circle Office Spencer Towers No. 86 M G Road Bangalore 560001
080- 22221581/582/0490/0491/1788/ 1789/ 1790/1984/1985/1986
Central Bank of India Chander Mukhi, Nariman Point Mumbai – 400 021
022 – 6638 7777
Citibank, N.A., PO Box 4830, Anna Road Post Office, Chennai 600 002, Tamil Nadu, India.
+91 22 4955 2484
No.149, T.s.r Big Street, Kumbakonam, Thanjavur Dt, Tamil Nadu. 612001
(044) 28297293, 28297208
Mangaladevi Temple Road Pandeshwar MANGALORE - 575 001 Karnataka, India
Corporate Office 6th Floor, Tower A Peninsula Business Park Senapati Bapat Marg Lower Parel, Mumbai - 400013
+91 22 6618 7000
Dhanlaxmi Bank Ltd. Dhanalakshmi Buildings Naickanal, Thrissur - 680 001 Kerala
NH 47, near FIT Showroom, Thaikkattukara, Choornikkara, Aluva, Kerala 683106
0484 262 9443
P.O. Box No. 8108 Bandra East, Mumbai 400 051
+91 22 6749 1234
HDB Financial Services Limited,
Ground Floor, Zenith House,
Keshavrao Khadye Marg,
Mahalaxmi, Mumbai – 400 034
+91 44 42984541
P 34, Shah House, India Exchange Place, Dalhousie, Kolkata, West Bengal 700001
033 075739 19585
52, 60, Mahatma Gandhi Road, Kala Ghoda, Fort, Mumbai, Maharashtra 400001
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051
IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai 400005
IIFL Home Finance Ltd Plot No. 98, Udyog Vihar Phase IV, Sector 18, Gurgaon, Haryana 122016
763 Anna Salai, Chennai-600002
M.A Road Srinagar, J&K , India
Post Box No. 599, Mahaveera Circle, Kankanady, Mangaluru 575 002, Dakshina Kannada District, Karnataka State
0824 2228 222
No. 20, Erode Road, Vadivel Nagar, L.N.S, Karur 639 002
P.O. Box: 16344,
Mumbai - 400013,
LVB House,4/1, Sardar Patel Road,
Guindy,Chennai - 600032
Tamil Nadu, INDIA
Seven Oaks Building, G.B. Pant Road, Mallital, Nainital, Uttarakhand 263001
05942 235 834
Plot No. 5, Institutional Area Sector-32 Gurgaon - 122001
7th Floor, 21, Rajendra Place, New Delhi-110008
RBL Bank Ltd. Mahavir, Shri Shahu Market Yard, Kolhapur - 416005. Maharashtra State, India.
+91 231 2650981
Plot No 4, Sector -10 Dwarka New Delhi -110075
Head Office T.B Road, Mission Quarters, Thrissur 680 001, Kerala, India
+91-487-2420020, 2420058, 2420113, 2436666
State Bank of India State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021
Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001
Door No. 16/355 & 16/365A Manipal – 576 104 Udupi District Karnataka, India
SVC Tower, Nehru Road, Vakola Santacruz (E), Mumbai – 400 055
6699 9999 / 7199 9999
57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002
0461 232 1929
11th Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013.
1860 267 6060
UCO Bank Head Office, 10, B T M Sarani, Kolkata - 700 001 West Bengal India.
Plot No. 2364/ 8, Khampur Raya Village, Shadi Kanpur, Main Patel Road, New Delhi - 110 008, India
+91 11 30432121
239, Ground Floor, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra 400021
022 2289 2000
11 Hemant Basu Sarani Kolkata - 700001
41/2, Mahatma Gandhi Road, Stage 2, Ulsoor, Bengaluru, Karnataka 560001
080 2558 4662
YES BANK Tower, IFC – 2, 15th Floor, Senapati Bapat Marg, Elphinstone (W), Mumbai 400 013, India.
+91 22 6126 9000
If borrowers have any complaints or issues with the customer service department, they take the following steps to get the issue resolved.
Level 1: File a Complaint at the Home Branch
If customers are not satisfied with the resolution of the complaint by the customer care team, they can visit their home branch to get the issue addressed. Most banks allow borrowers to meet the Branch Manager for any complaints or feedback during working hours. Some banks also have specific “Customer Days,” which usually falls around on the 15th of every month, when customers can meet the top officials and executives of the bank. Different banks have varying time schedules within which they resolve customer complaints.
Level 2: Approach the Grievance Redressal Officer
If the resolution offered in Level 1 was not up to the satisfaction of the customer, he/she could escalate the issue further to the Grievance Redressal Officer of the bank. Customers can connect with the Grievance Redressal Officer using any of the following channels:
*You can find the contact details of the Grievance Redressal Officer by visiting the website of your loan provider. Make sure to share details of the previous complaint made like the complaint number, any replies from the bank and other information at this stage, for speedier resolution of your query.
Level 3: Contact Nodal Officers
If the resolution offered in Level 2 is not up to your satisfaction, you can approach the Principal Nodal Officer of the bank using any of the following channels:
Level 4: Avail the Service of the Banking Ombudsman
If the issue remains unresolved even after taking the above steps, customers can get in touch with the Banking Ombudsman service offered by the RBI (Reserve Bank of India). If the customer has not received a response from the bank after thirty days of filing the complaint, he/she can reach out to the Banking Ombudsman for escalation of the issue. Click here to submit an online complaint with the Banking Ombudsman.
1. What is the best way to contact a bank’s customer care department?
Calling them through the phone is the easiest and quickest way to contact a bank’s customer care department. You can find the customer care number of all leading banks here on Creditmantri.
2. How to apply for a personal loan from any bank?
Personal loans can be easily applied online on the bank’s website. Here are the most popular banks offering the best personal loan in India.
3. What is the credit score required to apply for a personal loan?
Credit score is an important parameter to apply for a personal loan. A credit score of 750 and above is considered ideal to get the best interest rate and repayment terms on a personal loan. Check your credit score on Creditmantri and get a detailed analysis of your credit report now!
4. Can I get a personal loan with a credit score of 650?
650 is not a bad credit score but it is difficult to get a good personal with such a low score. The interest rate may be pretty high for such a low score. Here are some simple ways to improve your credit score before you apply for a personal loan.
5. Is there any restriction on how I use my personal loan amount?
Apart from speculative purposes, like investing in stocks and shares, you are free to use your personal loan amount for any purpose as you need.
6. Can I pre-close my personal loan earlier than the total tenure?
Yes, you can very much pre-close your personal loan. But banks require you to pay a minimum of 12 EMIs before they allow you to pre-close. Also, they would levy a pre-closure charge of around 2-5% on the outstanding amount. So you need to check whether it is really beneficial to pre-close the loan or just continue with the EMIs till the term ends.
7. Credit card cash withdrawal VS personal loans; which is better?
Personal loans are definitely better because the interest rate on credit card cash withdrawal is very high, at around 30-40% p.a. Also, you can withdraw cash only up to the withdrawal limit on your credit card. But you can get personal loans of up to 30 times your monthly net income.
8. How to find out how much personal loan I am eligible to get?
Use CreditMantri’s Personal Loan Eligibility Calculator to find your personal loan eligibility. Usually, banks offer around 20-30 times your monthly net income as personal loan.
9. Can I get a personal loan towards the down-payment of a new home?
Yes, you can use your personal loan amount to pay the down-payment for a new home.
10. What is the average interest rate on personal loans?
The current interest rate on personal loans is around 9% – 16% p.a.
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Andhra Bank Personal Loan Customer Care
Axis Bank Personal Loan Customer Care
Bandhan Bank Personal Loan Customer Care
Bank Of Baroda Personal Loan Customer Care
Bank Of Maharashtra Personal Loan Customer Care
Canara Bank Personal Loan Customer Care
Central Bank Of India Personal Loan Customer Care
Citibank Personal Loan Customer Care
City Union Bank Personal Loan Customer Care
Corporation Bank Personal Loan Customer Care
DCB Bank Personal Loan Customer Care
Deutsche Bank Personal Loan Customer Care
Dhanlaxmi Bank Personal Loan Customer Care
Federal Bank Personal Loan Customer Care
HDFC Bank Personal Loan Customer Care
ICICI Bank Personal Loan Customer Care
IDBI Bank Personal Loan Customer Care
Indian Bank Personal Loan Customer Care
Indian Overseas Bank Personal Loan Customer Care
IndusInd Bank Personal Loan Customer Care
Jammu Kashmir Bank Personal Loan Customer Care
Karnataka Bank Personal Loan Customer Care
Karur Vysya Bank Personal Loan Customer Care
Kotak Mahindra Bank Personal Loan Customer Care
Lakshmi Vilas Bank Personal Loan Customer Care
Oriental Bank Of Commerce Personal Loan Customer Care
Punjab National Bank Personal Loan Customer Care
Punjab Sind Bank Personal Loan Customer Care
RBL Bank Personal Loan Customer Care
SBI Personal Loan Customer Care
South Indian Bank Personal Loan Customer Care
SVC Bank Personal Loan Customer Care
Syndicate Bank Personal Loan Customer Care
Tamilnad Mercantile Bank Personal Loan Customer Care
UCO Bank Personal Loan Customer Care
Union Bank Of India Personal Loan Customer Care
Vijaya Bank Personal Loan Customer Care
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