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KSRTC Ticket Booking
The Karnataka State Road Transport Corporation (KSRTC) is Karnataka’s state-owned and operated bus service provider. Known for its extensive network, comfortable buses, and efficient services, KSRTC has become the best option for many travellers. Read along to know more about the various aspects of KSRTC ticket booking, from the online booking process to the cancellation policy, to help you plan your journey seamlessly.
How to Book a KSRTC Bus Ticket Online?
Booking a KSRTC bus ticket online is a convenient and time-saving option. Here's a step-by-step guide:
1. Visit the KSRTC Official Website: Start by visiting the official KSRTC website at www.ksrtc.in.
2. Create an Account: If you don't have one already, you'll need to create an account on the website. Key in the requested information, including your name, email ID, and contact details. Once the account is created, log in with it.
3. Select Your Journey Details: Enter your departure city, destination, travel date, and the number of passengers. Click on the "Search" button.
4. Choose Your Bus: You'll be presented with a list of available buses for your chosen route. Select the one that suits your preferences in terms of timing and seating.
5. Seat Selection: After selecting a bus, you can choose your preferred seats from the available options.
6. Passenger Details: Provide the required details for all passengers, including their names and ages.
7. Payment: Proceed to the payment page and choose your preferred payment method. KSRTC accepts various payment options, including credit/debit cards, net banking, and mobile wallets.
8. Confirmation: Once the payment is successful, you'll receive a booking confirmation with your ticket details. You can carry a printed or digital copy of this ticket while traveling.
How to Do KSRTC Bus Ticket Booking Through Other Options
In addition to the online booking option, you can also book KSRTC bus tickets through various offline methods:
- KSRTC Counters: Visit any KSRTC bus station or authorized booking counters to purchase tickets in person. This is a reliable option, especially if you prefer paying in cash.
- Authorized Agents: Many travel agencies and agents offer KSRTC ticket booking services. You can approach them to book your tickets and get information about available routes and schedules.
- Mobile App: KSRTC has developed a mobile app AWATAR that allows users to book tickets on the go. Download the KSRTC official app AWATAR from your app store, create an account, and follow the steps to book your ticket.
Types of Bus Services Offered by KSRTC
KSRTC offers various types of bus services to cater to the diverse needs of travellers. Some of the most popular KSRTC bus services are:
- Rajahamsa: These are luxury semi-sleeper buses with comfortable seating, suitable for long-distance travel.
- Sarige: These are regular passenger buses with affordable fares, ideal for short-distance journeys.
- Non-AC Sleeper Class: Long-distance service in Dakshina Karnataka, the Non-AC Sleeper Class is an ultra-deluxe bus service with sleeper seats.
- Airavat Class: Airavat Class is an AC luxury bus service with 2+2 reclining semi-sleeper seats.
- Airavat Club Class: This AC luxury bus service offers reclining seats and provides comfortable luxury travel.
- Ambaari Class: Ambaari Class is an AC luxury bus service offering sleeper seats.
- Ambaari Dream Class: Featuring sleeper seats, Ambaari Dream Class is an AC luxury bus service.
- Ambaari Utsav Class: Ambaari Utsav Class is an AC luxury bus service that offers sleeper seats.
- Flybus: Flybus is an AC luxury bus service equipped with chemical toilets, Wi-Fi, and an auto hand wash system.
- EV- Power Plus+: EV- Power Plus+ is an electric AC luxury bus service with reclining seats.
Popular KSRTC Bus Routes
KSRTC operates on a vast network, connecting major cities, towns, and tourist destinations within Karnataka and neighbouring states. Some popular routes include:
- Bengaluru to Mysuru
- Bengaluru to Mangaluru
- Bengaluru to Hyderabad
- Bengaluru to Chennai
- Mangaluru to Hubli
- Mangaluru to Mysore
- Mysuru to Ooty
- Bengaluru to Coimbatore
- Bengaluru to Ernakulam
- Bengaluru to Calicut
Amenities on KSRTC
KSRTC aims to provide a comfortable and enjoyable travel experience for passengers. Depending on the type of bus service, you can expect amenities such as:
- Air Conditioning: Many buses are equipped with air conditioning to ensure a pleasant journey, especially during hot summers.
- Comfortable Seats: KSRTC buses offer well-padded seats with ample legroom, making long journeys more comfortable.
- Entertainment: Some buses come with entertainment systems, including TV screens, to keep passengers entertained during the trip.
- Wi-Fi: In select buses, passengers can enjoy free Wi-Fi connectivity, allowing them to stay connected while on the move.
- Blankets and Pillows: For overnight journeys, blankets and pillows are provided to ensure a good night's sleep.
KSRTC Bus Offers and Discounts
KSRTC frequently offers discounts and promotions to make bus travel even more affordable. Keep an eye on their website and social media channels for the latest offers, which may include:
- Seasonal Discounts: During festive seasons and holidays, KSRTC often offers special discounts on bus fares.
- Group Discounts: If you're traveling in a group, you may be eligible for group discounts on ticket prices.
- Online Booking Discounts: Booking your tickets online can sometimes earn you additional discounts or cashback offers.
KSRTC Ticket Cancellation Charges
There may be situations where you need to cancel your KSRTC bus ticket. To understand the cancellation charges, it's important to know the rules:
Cancellation Fee | Duration (Cancellation Time) |
|---|---|
10% of the basic fare | Up to 72 hours before the departure time |
25% of the basic fare | Between 72 hours and up to 24 hours before departure time |
50% of the basic fare | Between 24 hours and up to 2 hours before departure time |
100% of the basic fare + Other fees | Less than 2 hours before departure time and at/after the departure time. No refund. |
No-Show: If you don't board the bus and don't cancel your ticket in advance, you may not be eligible for any refund.
How to Cancel KSRTC Bus Ticket
You can cancel tickets purchased at KSRTC or authorized franchisee counters by presenting the original counter tickets at any counter.
To cancel an KSRTC bus ticket booked online or on mobile, follow these steps:
- Visit the KSRTC Website: Go to the official KSRTC website and log in to your account.
- Select "Cancel Ticket": Navigate to the ticket cancellation section on the website.
- Enter Ticket Details: Provide your booking reference number and other required details.
Cancellation Confirmation: After submitting the cancellation request, you will receive a confirmation of the cancellation along with details of the refund, if applicable.
KSRTC Helpline/Customer Care Numbers
If you encounter any issues or have questions related to your KSRTC booking, you can reach out to their customer care. KSRTC provides dedicated helpline numbers and email support for passenger assistance. These contact details are available on their official website. Numbers include
- New No.- Call Center for all Enquiry/Grievances/Refund Claims - 080-2625 2625
- Failed Transaction Queries - 080-2222 1321
- Awatar Cell between 7:00 am-10 pm, for any booking related query / assistance - 77609-90034
- Booking/Ticket online related queries - 77609-90035
Conclusion
KSRTC bus booking has become more easier than ever, thanks to online booking options and a wide range of services. Whether you're traveling within Karnataka or to neighbouring states, KSRTC offers a reliable and comfortable way to reach your destination.
FAQs on KSRTC Ticket Booking
1. Can I change my KSRTC bus ticket booking details after confirmation?
Yes, you can modify certain details like the date and time of travel, but it's subject to availability and may involve additional charges.
2. Do I need to carry a physical copy of my KSRTC ticket while traveling?
It's advisable to carry either a printed copy of your ticket or a digital version on your mobile device for verification during the journey.
3. What is the baggage allowance on KSRTC buses?
KSRTC typically allows passengers to carry a certain amount of luggage for free. The exact allowance may vary by bus type and route.
4. Are there any discounts for senior citizens or students?
Yes, KSRTC often offers discounts for senior citizens, students, and other eligible categories. The KSRTC website will provide details and eligibility criteria. Do remember to carry your identifying document while traveling.