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Torrent Power Limited, a prominent power distribution company in Gujarat, serves millions of customers across the state, including cities like Ahmedabad, Dahej, and Surat. With a customer-focused approach, Torrent Power offers an array of convenient methods to pay your electricity bills. Read on as we explore the different ways to pay your Torrent Power electricity bill, both online and offline.
Torrent Power Electricity Bill Payment Online
Paying your Torrent Power electricity bill online is simple. With a variety of payment modes, including credit cards, debit cards, e-wallets, net banking, and UPI, you can conveniently settle your dues from the comfort of your home. Here's how you can do it online:
1. Torrent Power Bill Payment Online through Torrent Power Website
- Start by visiting the official Torrent Power website.
- Select your city from the drop-down menu in the 'Login to Your Customer Account' section.
- Enter your Service Number or Email ID along with the password and LOGIN to your account.
- View your electricity bill and click on make payment.
- Choose your preferred payment method from the available options, such as credit card, debit card, e-wallet, net banking, or UPI.
- After selecting your payment method, you'll receive a One-Time Password (OTP) on your registered mobile number.
- Enter the OTP and click 'Submit' to complete the payment.
- Once the payment is complete, e-receipt will be generated.
2. Torrent Power Bill Payment Online through Quick Pay Option
For a faster payment process, you can use the 'Quick Pay' feature without logging into the account.- Visit the Torrent Power official website.
- On the home page, click on 'Quick Pay.'
- Select the city from the drop down and key in your service number.
- The system will display the details of your account and the amount due.
- Click 'Proceed to Pay' and choose your preferred payment method.
- Click 'Make Payment' and authorize the payment.
- Once the payment is complete, you will receive the receipt.
3. Torrent Power Online Payment Using Mobile App
Torrent Power offers a dedicated mobile app, Torrent Power Connect, which allows you to manage your electricity bill payments seamlessly. Here are the steps to use Torrent Power Connect:- Download the Torrent Power Connect app on your mobile device and log in using your credentials.
- Select View your electricity bill from your dashboard
- Click on ‘Pay Now’ and select your payment mode as required.
- Key in the payment details for the selected payment mode and complete the payment.
- Once the payment is successful, the receipt will be generated.
4. Torrent Power Bill Payment Online With e-Wallets
You can use popular e-wallets like Paytm, Amazon Pay, Freecharge, Mobikwik, etc. to pay your Torrent Power electricity bill. Whether through their websites or mobile apps, the process is user-friendly:- Visit the e-wallet website or app on your mobile device.
- Under the 'Electricity' section, select your state and choose 'Torrent Power' under 'Electricity Board.'
- Enter your service number and click 'Proceed.' You'll see the billed amount to be paid.
- Click 'Pay Now' and complete the payment. You'll receive confirmation from both the e-wallet company and the electricity board once the payment is successful.
Important Information About Processing/Convenience Fees:
Torrent Power electricity bill payments attract the below-mentioned charges for payments:
- UPI: Nil
- Internet Banking Payment: Nil
- Credit Card Payment: 0.80% of the payable amount plus GST
- Debit Card Payment: Rs.16 plus GST
It may take up to two working days for the amount to be debited from your account and reflected in your Torrent Power account.
Alternative Methods for Torrent Power Electricity Bill Payment
Torrent Power also offers alternative payment methods, such as Electronic Clearing Services (ECS) and E-CMS payments.
Electronic Clearing Services (ECS) Payment
Follow the below steps for ECS payment of Torrent Power bill:- Download the ECS form from the Torrent Power official website.
- Fill out the form and submit it at the nearest zonal office.
- Once the ECS service is activated, the billed amount will be debited directly from your bank account every month on the due date.
E-CMS Payment
This service enables electronic payments through your pre-existing bank account with any bank. You can transfer funds via NEFT/RTGS either directly through your bank or using online banking. Here's how it operates:- Payment Procedure: To initiate RTGS/NEFT, you should provide the following details:
- Beneficiary Name: Torrent Power Limited
- Beneficiary Bank: HDFC Bank Limited
- Bank Account No.: For Ahmedabad & Gandhinagar customers - TPLAHM
, For Surat customers - TPLSRT - Branch Name: Sandoz Branch, Mumbai
- Branch IFSC Code: HDFC0000240
Offline Torrent Power Electricity Bill Payment
If you prefer paying your Torrent Power electricity bill offline, various methods are available for your convenience:1. Payment at Bill Collection Centers
2. Payment at Customer Care Centers
3. Drop Box Locations
4. Easy Pay Centers
Torrent Power Customer Care and Ahmedabad HO Address
Torrent Power values its customers and offers multiple channels to reach out for support and assistance across Gujarat:
- Toll-Free Number: +91 79225 51912
- Contact Centre: +91 79225 51912
- Email ID: connect.ahd@torrentpower.com
- WhatsApp Support: 6356 070 070
- Torrent Power HO Address: Sola Road, Naranpura, Ahmedabad, GJ PIN 380 013
FAQs on Torrent Power Bill Payment:
1. What are the available modes of online payment for Torrent Power bills?
You can pay your Torrent Power bills online through the official Torrent Power website or mobile app and through various methods, including credit card, debit card, internet banking, UPI, e-wallets like Paytm, Amazon Pay, Freecharge, Mobikwik, etc.
2. How can I pay my Torrent Power bill offline?
You can pay your Torrent Power bill offline by visiting Bill Collection Centers, Customer Care Centers, Drop Box Locations, or Easy Pay Centers. Details and addresses for these locations can be found on the official Torrent Power website.
3. Is it possible to pay my Torrent Power bill after the due date?
Yes, you can make a payment after the due date. However, please note that a late payment fee may be applicable, and it's advisable to pay your bills on time to avoid additional charges.
4. How long does it take for online payments to reflect in my Torrent Power account?
Payments made through credit card, debit card, or online methods are considered paid once the transaction is completed. However, it might take up to two working days for your account to reflect the payment, depending on your bank's confirmation.
5. Are post-dated cheques accepted for Torrent Power bill payments?
No, Torrent Power does not accept post-dated cheques. It is recommended to issue your cheque within the due date.
6. Is there a maximum limit for online bill payments?
You can make online payments for amounts up to Rs. 50,00,000.
7. Can I make part payments of my energy bill using the E-CMS Payment facility?
No, the E-CMS Payment facility does not allow partial payments of electricity bills. You need to pay the full billed amount.
8. What happens if I attempt to make a payment for a disconnected service or a bill with a disconnection notice?
The payment facility is not available for energy bills associated with disconnected services or bills with disconnection notices. It is advisable to resolve any issues related to disconnection before making a payment.