Your IDBI Bank Customer ID is a unique number that identifies you as a customer and links all your accounts under one profile. It acts as your key to access important banking services like net banking, mobile banking, and e-statements. Without this ID, you cannot log in or manage your accounts digitally. Many customers often misplace or forget their Customer ID, but retrieving it is simple. In this guide, you’ll learn all the easy ways to find your IDBI Bank Customer ID - whether through your passbook, welcome kit, internet banking, mobile app, or customer care - along with safety tips and answers to common questions. 

What is IDBI Bank Customer ID? 

The IDBI Bank Customer ID, also known as the CIF number, is a unique identifier assigned to each customer when opening an account. It serves as a digital profile that links all your accounts and banking details under one ID. This number is essential for accessing internet banking, mobile banking, and customer support services. Unlike an account number that changes for every account, the Customer ID remains the same for all your accounts in IDBI Bank and can be found on your passbook, chequebook, or e-statement. 

How to Get IDBI Bank Customer ID – Step-by-Step Methods 

If you’ve misplaced or forgotten your IDBI Bank Customer ID, don’t worry — there are multiple ways to retrieve it both online and offline. Below are all the verified and simple methods to find your Customer ID: 

1. Check Your IDBI Bank Passbook 

Your Customer ID is printed on the first page of your passbook, along with other details like your account number, IFSC code, and branch name. Look for the field labeled “Customer ID” or “CIF Number.” 

2. Find Customer ID in Your Welcome Kit 

When you open a new IDBI Bank account, you receive a Welcome Kit that includes your account details and Customer ID. It is usually printed on the first page of the welcome letter or account information sheet. 

3. Find Your IDBI Customer ID on Chequebook 

To find your IDBI Bank Customer ID using your chequebook, follow these steps: 

  • Open your IDBI Bank chequebook. 

  • Look at the first page or the inside cover page of the chequebook. 

  • The Customer ID is usually printed clearly on this page alongside your account details. 

  • This ID is the unique number that identifies you as a customer to the bank. 

Using the chequebook is a simple and reliable way to locate your Customer ID without needing internet access or phone calls. 

4. Retrieve Customer ID via Net Banking 

You can easily find your Customer ID online using IDBI’s Net Banking portal. 

Steps: 

    1. Visit the official IDBI net banking website 

    2. Log in with your User ID and Password. 

    3. Go to the ‘Profile’ section. 

    4. Select ‘View Customer ID’ to see your unique ID. 

5. Get Customer ID Through IDBI GO Mobile+ App 

If you use the IDBI GO Mobile+ App, you can view your Customer ID directly from your smartphone. 

Steps: 

    1. Open the GO Mobile+ App on your registered device. 

    2. Log in using your MPIN or fingerprint. 

    3. Tap on Profile or Account Information. 

    4. Your Customer ID will appear on the screen under your name. 

6. Check IDBI e-Statement (PDF Statement) 

If you receive monthly e-statements via email, open any recent PDF statement. The Customer ID is printed at the top of the document along with your name and account number. 

7. Visit the Nearest IDBI Bank Branch 

If you cannot access online services, visit your nearest IDBI Bank branch. 

  • Carry a valid ID proof (Aadhaar card, PAN card, or passbook). 

  • Ask the bank executive to help retrieve your Customer ID after verification. 

8. Contact IDBI Bank Customer Care 

You can also find your Customer ID by calling IDBI’s customer support. 

Toll-Free Numbers: 
1800-209-4324 or 1800-22-1070 

Provide your registered mobile number, account details, and date of birth for verification. The representative will then share your Customer ID securely. 

Conclusion 

Your IDBI Bank Customer ID is an essential unique identifier that simplifies access to various banking services, from internet banking to customer support. You can easily find this ID through multiple convenient methods such as checking your passbook, account statement, chequebook, or welcome kit, as well as using IDBI's net banking platform and customer care helpline. If needed, visiting the branch in person also ensures you can retrieve your Customer ID securely. Keeping your Customer ID handy and protected is important for smooth and secure banking transactions. 

Frequently Asked Questions 

1. How can I find my IDBI Bank Customer ID? 

You can find your Customer ID on the first page of your IDBI Bank passbook, top section of your account statement, the first page of your chequebook, or the welcome letter you received when opening the account. It is also available through net banking under your account profile. 

2. Is the Customer ID the same as User ID or CIF number? 

Customer ID is also referred to as CIF (Customer Information File) number and uniquely identifies you across all your accounts. The User ID is usually used to log in to online banking and is different from Customer ID. 

3. Where is the Customer ID printed on the chequebook? 

Your Customer ID is printed on the first page of your IDBI Bank chequebook alongside your account details. 

4. Can I get my Customer ID through IDBI net banking or mobile banking? 

Yes. After logging in to IDBI net banking, you can find your Customer ID in the personal profile or account summary section. 

5. What is the customer care number to get Customer ID assistance? 

You can call IDBI Bank customer care at 1800 209 4324, verify your details, and request your Customer ID via phone. 

6. Can I retrieve my Customer ID via SMS or phone call? 

Currently, IDBI Bank does not provide an SMS service for retrieving Customer ID. You may use phone banking to request information after identity verification. 

7. What should I do if I forget my Customer ID? 

You can retrieve it through your passbook, bank statement, chequebook, welcome letter, net banking, customer care, or by visiting your branch with valid ID proof. 

8. Is it possible to change or reset my Customer ID? 

No, Customer ID is a permanent unique identifier and cannot be changed or reset.