Payzapp

Payzapp is the e-wallet launched by HFC Bank in the year 2015. The app is powered by Visa and Mastercard. Customers can link their debit or credit cards of HDFC Bank as well as any other banks to their PayZapp application to enjoy the unlimited benefits offered by this e-wallet. The many features of PayZapp include payments to another PayZapp wallet or other bank account, travel or movie bookings, dinner bookings, cashbacks, discounts, rewards, easy recharges of mobiles and DTH plans and much more.

How to register for PayZapp?

PayZapp is the mobile application of HDFC Bank that provides the customers the benefits of the e-wallet services. Customers can download the application form either Google Playstore (for android users) or from Apple Store (for Iphone users). The process for registration and logging in for this application is detailed below.

• First the customer will have to download the application from the Google Playstore or the Apple Store respectively.
• After downloading the application, the customers will have to give a missed call to the following number – 1800 833 4141
• Next step is to send an SMS ‘PAYZAPP’ to 5676712
• After that the customer will have to scan the QR Code displayed
• Post this step, the customer will be required to enter the registered mobile number and the HDFC Bank Account number
• Customers will receive an authentication code or an OTP on the registered mobile number which will have to be submitted.
• This will take the customer to a new page where he/she will have to create a PIN for the PayZapp account.
• The final step is to then link the credit card to the debit card of the customer to the PayZapp account which will be used to add funds or make payments.
• The card can be added by simply scanning the embossed card or by manually entering the details related to the card.

How to complete KYC for PayZapp?

KYC is an important requirement to be fulfilled by all the PayZapp account holders. The KYC compliance is a mandatory equipment of RBI. Customers who already have a KYC compliant HDFC bank account do not need to separately add their KYC information on the PayZapp application. The information is automatically updated for such customers.

The other customers, who do not have KYC updated on their HDFC accounts or have other bank accounts, can update their KYC information on the PayZapp application in the following way.

• Open the PayZapp application on the mobile phone and go to ‘settings’
• The next step is to select ‘Update KYC Option’
• The customer will then have to enter the details of the Aadhaar Card and the PAN Card and confirm the same using an OTP sent to the registered mobile number of the customer.
• After this, PayZapp will verify the information provided by the customer and contact the customer for further process regarding the same like physical verification of the KYC documents submitted by such customer.

Salient Features of PayZapp

The various features and benefits that can be enjoyed by the customer through the PayZapp application are mentioned below.

Funds transfer

PayZapp provides an ease of transfer of funds to the customers. Customers can easily transfer funds to any of their contacts in the phone book or their email address and receive funds as well.

Safety and security

The safety and security of the customer’s funds in the PayZapp account and the bank account linked with the same are given utmost importance. The information of the customer and their funds are held securely through heavy encryption and firewalls to ensure no leakage of data as well as funds from the account.

Cashbacks and attractive offers

Customers of PayZapp get attractive offers and cashbacks on various partner e-commerce websites as well as merchants. This makes it a very lucrative offer for the customers and they enjoy the shopping experience more. Customers can get up to 5% cashback on various facilities provided by Payzapp like recharges, bill payments, movies bookings and grocery shopping.

Rewards

PayZapp has various modes to give many rewards to their customers through cashbacks, discount offers, Reward points that can be redeemed with partner merchants, sign on bonuses, and much more.

Recharge 

Like any other e-wallet, PayZapp also provides the customers the ease of recharging their mobile plans as well as their DTH connections. PayZapp can be used to recharge prepaid as well as postpaid mobile connections and partner DTH connections.

Payment of Utility bills

The utility bills of the customer can be easily paid through the PayZapp application. This provides a hassle free experience to the customers without the need to wait in long queues to make such payments.

Travel bookings/ Movie bookings

Travel booking or movie bookings can be promptly done through PayZapp application and the customers also enjoy many cashbacks and attractive discounts for the same.

Online shopping 

Online shopping has drastically changed the traditional way that the consumer had shopped over the years. Customers can link their debit or credit cards to the PayZapp application and enjoy the benefits of online shopping anytime and anywhere at their convenience.

Grocery shopping

Grocery shopping can be done by making instant payments through PayZapp. Customers can get the groceries delivered to their doorstep and enjoy such benefits from the comfort of their homes.

Other benefits

There are many other benefits provided by PayZapp like ease of taxi booking, dining offers, home service offers, attractive deals from many leading associate brands, etc.

How to make Payments through PayZapp?

PayZapp has three modes that can be used by the customer to make payments. These modes are,

• Scan with Bharat QR Code and Pay
• Online Payment

Pay or Send Money

The procedure for each such mode is discussed in detail below.

Scan with Bharat QR Code and Pay

This is one of the easiest modes of payments that the customer can use to make any payment. It is a very fast way of making payments. The process for the same is,

• Open the application in the mobile
• Click on the scan option to make the payment
• Scan the Bharat QR code displayed by the merchant or available on merchant websites
• Enter the amount to be paid 
• Click on confirm or submit to complete the transaction.

Customers will receive the notification of such payment through SMS or email along with the details of the transaction.

Online Payment

Online payment is another easier mode of payment. The procedure for the same is mentioned below.

• First step is to login to the PayZapp account 
• Then select ‘Pay with Payzapp’ option to proceed
• The customer will then have to select the card through which the payment has to be made.
• Enter the amount to be paid and then select submit
• The customer will receive an OTP on the registered mobile phone that has to be entered to authenticate the payment.

Customers will receive the notification of such payment through SMS or email along with the details of the transaction in this case as well.

Pay or Send Money

PayZapp can be used to easily make payments to another Payzapp account or from PayZapp account to a bank account. The procedure for the same is mentioned below.

Process to transfer money from one PayZapp account to another PayZapp account

The steps involved in such transactions are detailed hereunder.

• Login to the PayZapp account
• Click on Pay or send Money
• Select mobile number or email id
• Enter details like amount, name etc. and confirm the same by clicking on ‘submit’ to complete the transaction.

Process to transfer money from PayZapp account to Bank Account

The steps involved in such transactions are detailed hereunder.

• Login to the PayZapp account
• Click on Pay or send Money
• Enter details like account number, account name, type of account, IFSC Code, amount mobile number
• Confirm the same by clicking on ‘submit’ to complete the transaction.

FAQs on PayZapp