A Mahindra Finance loan statement provides a record of your loan account and repayments. You may need it to check your EMI payments, outstanding loan balance, interest paid or loan repayment history for a personal loan or other eligible loan.

Mahindra Finance provides digital service options through which eligible customers can access or request loan-related information. Depending on your loan type and available services, you may be able to use the customer portal, mobile app or customer support.

This guide explains the available methods and what you can do if you have trouble accessing your statement.

How to Download Mahindra Finance Loan Statement Online

The exact steps and options may vary depending on your loan product and the services available for your account. The following are the common ways to access or request your statement.

Method 1: Through the Mahindra Finance Customer Portal

If online statement access is available for your loan account, you can check your details through the customer portal.

Steps to follow:

  • Visit the official Mahindra Finance customer portal.
  • Sign in using the login option available for your account.
  • Complete the required verification, such as OTP authentication, if prompted.
  • Select your relevant loan account.
  • Look for an option such as Statement, Transaction History or Account Details.
  • Select the required period, if a date-range option is available.
  • View or download the statement in the available format.

Note: 

  • If you've never registered for portal access, you'll need to complete a one-time sign-up using the mobile number linked to your loan account.  
  • This is also the same portal used for Fixed Deposit customers and SME borrowers.
  • So if you have multiple relationships with Mahindra Finance, double-check that you're logging into the right customer type.  

Method 2: Using the Mahindra Finance Mobile App

Eligible customers may also be able to access loan information through the Mahindra Finance mobile app.

Steps:

  • Install the official Mahindra Finance app from the Google Play Store or Apple App Store.
  • Sign in using the registered mobile number or the login method provided by the app.
  • Complete OTP or other required verification.
  • Select your loan account from the dashboard.
  • Look for the statement, loan details or repayment-history option.
  • View or download the available statement.

The options displayed in the app can change with updates, so use the current menu options shown after logging in.

Method 3: Request the Statement Through WhatsApp

Mahindra Finance also provides digital customer-service options for eligible customers. If statement services are available through WhatsApp for your account, you can use the official WhatsApp channel to make a request.

  • Save the official Mahindra Finance WhatsApp number (+91 7066331234) from their Customer Service page or simply scan the QR code provided there.
  • Send a message like "Hi" to start the chatbot flow.
  • Select the option for ‘loan statement’ or ‘account statement’ from the menu.
  • Verify your identity using your registered mobile number or loan account number.

Method 4: Contact Mahindra Finance Customer Support

If you’re uncomfortable with digital way of downloading the statement or facing technical issues, you can always connect with their representatives through direct contact:

  • Toll-free number: 1800 233 1234 (Monday-Sunday, 8 AM to 10 PM, except national holidays)
  • Charged line: 022-6543-4100
  • Email: Through the "Write to Us" section on the official Customer Service page. Customer care may email the statement after successful verification.

Keep your loan account number handy when you call to speed up your verification.

Method 5: Download a Payment Receipt

A payment receipt and a loan statement are not the same document.

If you only need proof of a particular EMI payment, the available payment or receipt facility may be sufficient. A full loan statement, however, generally provides a broader view of your repayment activity and account details.

After making a payment, check your customer portal or the applicable payment service to see whether a receipt can be viewed or downloaded.

What Information Does a Mahindra Finance Loan Statement Contain?

The exact information can vary by loan product and statement format. A loan statement may include details such as:

  • Loan account number: The reference number associated with your loan.
  • Borrower details: Basic information recorded for the loan account.
  • Loan amount: The sanctioned or disbursed amount, depending on the statement format.
  • Interest rate: The applicable rate associated with the loan.
  • EMI details: The amount and payment information for scheduled instalments.
  • Payment history: Details of payments recorded against the loan account.
  • Principal outstanding: The remaining principal amount, where shown.
  • Interest details: Interest charged or paid, where applicable.
  • Other charges: Applicable fees, penalties or other loan-related charges, if any.
  • Outstanding balance: The amount remaining on the loan as of the statement date.

Conclusion

Getting a Mahindra Finance loan statement can help you keep track of your EMI payments, outstanding balance and repayment history. Depending on your loan account, you may be able to access the information through the customer portal, mobile app or other official customer-service channels.

If you cannot access the statement online, contact Mahindra Finance through the official customer-service channels listed on its website. Always use the latest information provided by the lender for login instructions, contact details and available services.

Frequently Asked Questions

1. How to check Mahindra Finance loan statement online?

You can view and download your Mahindra Finance loan statement in the Mahindra Finance app. Log in, open your loan account, and choose Loan Account Statement. You can also use the customer portal on the website or contact customer care. Home loan customers should use the Mahindra Home Finance portal.

2. Can I get a statement for a closed loan?

A closed loan may remain accessible through the lender's records or available service channels, but access can depend on the account and the period since closure. If you cannot find the closed loan online, contact Mahindra Finance customer support.

3. What is the difference between a loan statement and a payment receipt?

A loan statement provides information about your loan account and repayment activity over a period. A payment receipt generally confirms an individual payment.

4. What should I do if a payment is missing from my loan statement?

First, check your bank or payment records to confirm that the payment was successful. If the payment is not reflected after the applicable processing period, contact Mahindra Finance customer support with the transaction details.

Disclaimer: The information provided on this page is for general informational purposes only. Loan statement access, app features, procedures, fees and other details may change from time to time. Please verify the latest information with Mahindra Finance through its official website or customer service before taking any financial action.