A Tata Capital loan statement gives you a clear record of your loan account and repayment activity. It can help you check your EMI payments, outstanding balance, repayment history and other transactions recorded against your loan.
Tata Capital customers can access their loan account information through the customer portal and other servicing channels. The customer portal also provides an option to download the Statement of Account or Repayment Schedule.
This guide explains how to download a Tata Capital loan statement, what information it contains and what you should check after receiving it.
How to Download Tata Capital Loan Statement Online?
Tata Capital provides a self-service customer portal through which eligible customers can view loan account details and download their Statement of Account or Repayment Schedule.
1. Download Through the Tata Capital Customer Portal
Follow these steps:
- Visit the official Tata Capital website and open the Customer Portal.
- Log in using your registered mobile number or email ID.
- Enter the OTP sent to your registered contact for verification.
- Once inside, navigate to the loans section, which lists all your active and closed loans.
- Select the specific loan for which you need a statement.
- Look for an option to download your loan statement or Statement of Account and click ‘Download’.
The exact screen names or navigation may change when Tata Capital updates its portal. If you cannot find the statement option, use the customer-support channels listed on Tata Capital's official website.
2. Download Through the Tata Capital Mobile App
Tata Capital also provides a mobile app for customers to manage their loan-related services. Its official website lists the mobile app as one of its self-service channels.
- Download the Tata Capital app from the Google Play Store or Apple App Store.
- Register or log in with your registered mobile number and OTP.
- Open the "My Loans" or account section.
- Select the relevant loan and tap “Download Statement”.
- The downloaded PDFs can usually be found under the Files App.
Note: Ensure your registered mobile number, email, and loan account details are accurate before logging in; otherwise, the OTP verification may fail.
3. Request a Loan Statement Through Customer Support
If you’re unable to access the portal or need assistance, contact Tata Capital customer support.
For retail loan customers, Tata Capital currently lists 1860 267 6060 as its customer-care number. The published service hours are 9 AM to 8 PM, Monday to Saturday, excluding Sundays and public holidays.
When contacting customer support, keep your loan account number and registered contact details available. You may be asked to verify your identity before Tata Capital provides account-related information.
You can also use Tata Capital's branch or other customer-service channels if your request cannot be completed online.
Note: Steps and portal options may change over time. If you are unable to locate the statement, contact Tata Capital customer support or visit the official customer portal.
What Information Does a Tata Capital Loan Statement Contain?
The exact information can vary depending on the loan product and statement issued. Generally, a loan statement helps you review the following:
- Loan account details: Check the loan account number and borrower details to make sure the statement belongs to the correct account.
- Loan details: Review the loan amount, tenure and applicable interest information against your loan documents.
- EMI payments: Check the EMI amount, payment dates and transactions recorded against your account.
- Principal and interest: Where provided, review how your repayments have been allocated towards principal and interest.
- Outstanding balance: Check the balance remaining on your loan as shown in the statement.
- Charges and other transactions: Look for applicable fees, penalties, bounce charges or other transactions recorded on the account.
If any transaction does not match your records, contact Tata Capital and ask for clarification rather than assuming the statement is incorrect.
Conclusion
A Tata Capital loan statement helps you keep track of your loan balance, EMI payments and repayment transactions. For eligible customers, the Tata Capital Customer Portal provides a convenient way to view loan-account information and download the Statement of Account or Repayment Schedule.
Review your statement periodically and compare important transactions with your bank records. If you find a missing payment, unexpected charge or other discrepancy, contact Tata Capital through its official customer-service channels for clarification.
Frequently Asked Questions
1. How can I download my Tata Capital loan statement?
You can log in to the Tata Capital Customer Portal using your registered mobile number or email ID and OTP, select your loan account and download the available Statement of Account. Tata Capital also provides other self-service channels for loan-related services.
2. Can I download a Tata Capital repayment schedule?
Yes. Tata Capital's customer portal provides an option to download the Statement of Account or Repayment Schedule for the selected loan account.
3. Can I get a Tata Capital interest certificate?
Tata Capital's customer portal provides an option to view or download final or provisional interest certificates. Availability may depend on the loan account and applicable service options.
4. What should I do if I cannot download my loan statement?
Check that you are using the registered mobile number or email ID associated with your Tata Capital account. If you still cannot access the statement, contact Tata Capital customer support for assistance. The retail customer-care number currently listed by Tata Capital is 1860 267 6060.
Disclaimer: Information on this page is for informational purposes only and may change over time. Please verify the latest details with Tata Capital before taking any financial action.