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Mobile Banking has changed the whole banking landscape with its ease and convenience. Smartphones are a common commodity in every household that has enabled banking to be conducted not at branches but from the convenience of our homes or offices, with just a click.
HSBC Bank has various services and transactions that are available through their Mobile Banking platform. HSBC Mobile Banking allows you to access account information and transact on your account through an application on your mobile device. The Mobile Banking facility works on the same platform as the Personal Internet Banking facility offered by the bank. Customers who are registered for Personal Internet Banking can register for the Mobile Banking facility.
HSBC Mobile Banking is available through the following avenues:
About HSBC Bank Mobile Banking
Mobile Banking can be accessed by customers who are already registered for Internet Banking. You need to have an active Internet Banking account. Follow these steps to register for HSBC Bank Mobile Banking:
How to register and login to the app?
HSBC India Mobile Banking App
This app is specifically designed for HSBC Bank India customers.
Services available on the HSBC Mobile Banking & HSBC India Apps
HSBC SimplyPay is the UPI interface from HSBC Bank. Unified Payment Interface (UPI) is a functionality launched by NPCI (National Payments Corporation of India) which allows paying and receiving money through your mobile phone. UPI makes online instant payments simple and convenient way.
How to register on HSBC SimplyPay?
It is very simple to start using HSBC SimplyPay. The app is available on Google Play and Apple App Store.
Type of transactions supported
HSBC Mobile Banking Security Features
HSBC India Mobile Banking app uses the same security features as Personal Internet Banking. The app does not store your data, including log on details, in the app or SIM card. The log on the verification process is done directly on the HSBC system so that your transactions are secure.
Key security features
1. What are the devices supporting the HSBC India Mobile Banking App?
The HSBC India app works on both Android and Apple devices. It depends on which version of the app you have. Version 2.20 and below: iPhone, iPad and iPod Touch with iOS version 10.3 or above Mobile handsets with Android OS version 5.0 or above. Android tablets with Android OS version 5.0 or above and a display screen size of 7" or larger From version 2.21 iPhone, iPad and iPod Touch with iOS version 12 or above. Mobile handsets with Android OS version 6 or above. Android tablets with Android OS version 6 or above and a display screen size of 7" or larger
2. How do I login to the Mobile Banking facility?
You can login to Mobile Banking through the logon icon, by using your Personal Internet Banking user ID, your primary password and your secondary password or security device.
3. Can I view my HSBC accounts in other geographies on the HSBC Mobile Banking app?
Yes, you can view your HSBC accounts in other geographies on the HSBC Mobile Banking app under the “Global” tab provided you have registered them on Internet Banking. However, you will not be able to transfer funds between these accounts on Mobile Banking. You can do that only through Internet Banking.
4. How do I send a message to the customer support through Mobile Banking?
You can send a message to the bank through the ‘Bank Mail’ option under the ‘messages’ menu of the mobile banking app. Please note that sending this email to the bank will require Security Device re-authentication.
5. Which functionalities will require a Security Token or Transaction Data Signing through Mobile Banking?
The following transactions conducted on Mobile Banking will need the security device for Transaction Data Signing. The Security Device allows re-authenticating transactions using a combination of the beneficiary account number and the 6-digit security code generated on the device. Make a transfer - all types of transfers except to own linked accounts. Saved transfer - NEFT, RTGS
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