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Introduction

Axis Bank has been a pioneer in digital banking solutions. They have introduced a number of innovative digital products for the convenience of their customers. Mobile Banking is an important part of the digital banking portfolio. With the launch of smartphones, banking is now available at the fingertips. Customers are able to make close to 200 transactions through mobile banking.

AXIS Bank has a number of different products under their Mobile Banking service.

  • Axis Mobile App – for Retail & Corporate Customers
  • BHIM Axis Pay UPI App
  • Axis OK – Mobile banking app for use without internet
  • SMS Banking

Benefits of Axis Bank Mobile Banking

Axis Bank Mobile Banking

The foremost benefit of using Mobile Banking is convenience. It offers you the ease of banking anywhere, anytime. It removes the need for visiting the branch for most banking transactions, thus saving you enormous time and money.

Convenience – Mobile banking apps allow you to perform more than 100 functions and banking services from the comfort of your home.

Safe & Secure – Provides an additional level of authentication while carrying out any transaction.

Near Me – The advanced features on the Axis Mobile App allows you to use Augmented Reality and search for offers relating to dining, ATMs, bank branches, and even pre-approved property offers from the app.

Property Search - This feature on the app allows you to search for properties, projects, and apply for loans through a single click on the app.

Easy Apply – The app allows you to apply for various products of the bank like a savings account, credit cards, and loans just by filling up the form on the app.

Scan & Pay – You can pay your bills using Bharat QR or Scan UPI QR by scanning the QR codes at merchant outlets

All-In-One App – The app gives you the convenience of managing all your Axis Bank relations with a single login. You can manage your bank accounts, credit cards, loans, FDs/RDs, Mutual funds, Forex cards, and Demat account under the same app.

Services – Mobile banking allows you to conduct various non-financial transactions like requesting a new checkbook, view cheque status, register or update your email address on the account, updating other details like PAN Number, communication address, confirming KYC details and many more.

Support – Customers can reach Axis Bank Customer Support through mobile banking.

Axis Mobile App

Axis Mobile is the mobile banking app of Axis Bank. It is available on Google Play and Apple App Store. Once you have downloaded and registered with this app, you can access your account and conduct a number of transactions on your phone.

Registering with Axis Mobile App

  • It is important to note that this app will work only on a smartphone that is working on the phone number registered with your account.
  • Once you have downloaded the app, open the app, and click on login. An SMS will be sent from your device to verify your details.
  • Once your information is verified, you will be required to set an MPIN for logging in to the app.
  • Once you have set the MPIN you need to authenticate your account details in order to start transacting on the app.
  • You can authenticate your account details either via your debit card information or Internet Banking login credentials.

Once you have authenticated your account details, you have access to carry out of 100s of Axis Bank transactions & services through the app.

Some of the services available through the Axis Mobile app:

Accounts

FD/RD

Pay Bills

Axis Active

Forex Cards

Property Search

Bill Pay

Loans

Recharge

Credit Card

Mutual Funds

Rewards Points

Debit Card

My Privileges

Scan & Pay

Demat

Near Me

Services

Favorites

Offers

Support

Transfer

UPI

 

BHIM Axis UPI App

BHIM Axis Pay is a UPI App which allows you to send or receive money securely & instantly with your UPI ID.

The app is available on Google Play & Apple App Store.

Along with transferring money, you can also make bill payments, mobile recharge, book tickets and many more. The app can be linked with your other bank accounts too.

How to Use the BHIM Axis Pay UPI App?

  • You should download and install the Axis Pay UPI App from Google Play Store or Apple Store.
  • Once you open the app, it will verify your mobile number and list the banks linked to your mobile number.
  • You can select your primary Bank account for the app. You can later add other bank accounts too.
  • The app will give an option to create a Virtual Payment Address (VPA)/ UPI ID (example – name@axisbank).
  • It will then link your Bank account with this UPI ID.
  • You are all set. You can start sending or receiving payments secure & instantly

What are the benefits of using the BHIM Axis Pay UPI App?

Customers are offered various offers for using this app. 

  • Users can apply for Instant Neo Credit Card
  • Apply for Personal Loan under the 24x7 Loans section
  • Open an Axis bank account through the menu options of the BHIM Axis Pay

How to make payments on Merchant Apps or Websites using BHIM Axis Pay UPI?

  • You can shop on all Merchant Apps & Websites as usual. 
  • When you are at the Payment Page of the merchant, select the payment option as "Pay By UPI".
  • Enter your preferred UPI ID (which is linked to your debit account). 
  • You will be required to authenticate the payment using a PIN number.
  • The amount is directly debited from the bank account you choose on the UPI app. 

Axis OK

Axis OK is a simpler version of the Axis Mobile app. 

  • It can work without internet connectivity. 
  • Currently it is available only for Android devices. 
  • The app has 11 different languages to choose from. 
  • You can register for SMS Banking through the Axis OK app itself. 
  • You can search for the nearest Branch & ATM using PIN Code
  • FD renewal instructions can be sent to Bank from app
  • Updation of Pan & Email Id can be done through the app
  • The app can be used by Axis Bank Savings Bank, Current Account and Credit Card customers.
  • The app works based on your mobile number registered with the bank. 

How to get started with Axis OK?

  • Axis OK app is available on Google Play. Download the application and install it on your device.
  • Note that the app should be installed on the phone which is working on your registered mobile number.
  • The login request should be sent from the mobile number registered with the bank
  • In case of dual-SIM phones, please make sure that the mobile number registered with Axis Bank is to be inserted in primary sim slot to be able to use Axis OK
  • You can start using the app without any pre-requisite registration. The app uses SMS to complete transactions.

List of services available on Axis OK

AccountsCredit CardsDebit CardsRecharge

Check Balance

Know Outstanding amount

Block Debit Card

Mobile Recharge

Get Mini Statement

Know Available Credit limit

 

DTH Recharge

Generate MMID

Know Credit Card Payment Due

 

Prepaid Data Card Recharge

Generate PIN

Know the last paid amount

 

 

Register for E Statement 

Block Credit Card

 

 

e-Statement Request

 

 

 

Cheque Book Request

 

 

 

SMS Banking

SMS Banking from Axis Bank is of two types; One being automatic alerts for any transaction involving your bank account, and the other being non-transactional service requests that allow you facilities such as checking your account balance, etc. It offers convenience, safety, accessibility and time-saving to the customers. Customers are alerted on all transactions via SMS keeping them updated about their account. Customers can also request for various non-financial service requests through SMS Banking.

  • Receive automatic alerts for all transactions done through your card, internet banking, ATM or mobile banking
  • Receive alerts for registered bill payments
  • Check account balance, cheque status, go through the last 3 transactions and check your Demat account
  • Account safety through instant alerts on transactions above certain limits
  • Recharge your mobile, DTH and Data card by just sending an SMS

List of SMS Services and the SMS Format to be sent

RequestSMS MessageInformation

Customer ID

CustID to 5676782

Gives you customer ID linked to your savings account

Customer ID for Credit Card

CUSTIDCC XXXX (last 4 digits of CC) to 5676782

Gives you customer ID linked to your credit card (Standalone Cards customers)

Balance Enquiry

BAL [account-number]

Gives you the balance for the specified account number. The account number is optional. If no account number is specified, you will get the balance in your primary account.

Last 3 transactions

MINI [account-number]

Gives you the last three transactions in the specified account. The account number is optional. If no account number is specified, then returns last three transactions in your primary account.

To download Mobile App

MBANK

Helps you to download the new mobile application. You will receive a link to download the same.

To locate the nearest ATM

ATM Pincode

Helps you to locate the nearest ATM. PINCODE of the area where you want to locate the ATM is mandatory.

To register for E-Statement

GREEN Email Id

Helps you to register for E-Statement. Email Id is mandatory to receive monthly E-Statement. This service is available only for Retail customers.

On-Demand E-statement

ESTMTlast 5 digits of account number From Date To Date - Dates in dd-mm-yyyy format

Helps you request for E-statement via SMS. SMS must be sent from registered mobile number and E-statement will be sent only to the registered Email ID.

Update Email ID

UPDATEMvalid Email ID

Helps you in updating Email ID by sending a simple SMS from registered mobile number.

To get a Cheque Book*

CHQBK Last 6 digit of a/c No.

Helps you to send a request for Cheque Book. The last 6 digit of the Account Number is mandatory.

Cheque Status Enquiry

CHQST 6 digit of Cheque No. Last 6 digit of the A/c No.

Gives you the status of your cheque

Stop Cheque Request

STOPCHQ6 digit of Cheque No. Last 6 digit of the A/c No. 3 digit reason code

Helps you to stop your cheque from being encashed

 

Reason Code

 

 

019 - Cheque Book lost

 

 

020 - Cheque Book mutilated

 

 

021 - Cheque Book stolen

 

 

022 - Cheque forged

 

 

023 - Cheque lost

 

 

018 - Cheque Book not received

 

 

016 - Others

 

 

017 - Wrong amount spelt

 

Prepaid Mobile Recharge

MOBILE mobile number operator name amount last 6 digits of your axis bank acct no.

Recharges your prepaid Mobile instantly. The details within “ ”, “ ” are mandatory.

Prepaid DTH Recharge

DTH Customer ID operator name amount last 6 digits of your axis bank acct no.

Recharges your DTH Connection instantly. The details within “ ”, “ ” are mandatory.

Prepaid Data Card Recharge

DATA Data card number operator amount last 6 digits of your axis bankacct no.

Recharges your prepaid Data Card instantly. The details within “ ”, “ ” are mandatory.

Know your MMID (For IMPS transactions)

MMID

Gives you the MMID. MMID is used for transferring funds using IMPS. This service is available only for Retail customers.

To update PAN number 

PAN Pan number   Customer ID

Helps you update PAN number in your Customer ID.

To know your Projected Average Balance

For Projected Average Monthly Balance SMS:PAMB last 6 digits of AC no.

Projected Average Balance are calculated based on your yesterday's balance. It is assumed in calculations that you will maintain the same level of balance till the end of the period.

 

For Projected Average Quarterly Balance SMS:PAQB last 6 digits of AC no.

 

 

For Projected Average Half Yearly Balance SMS:PHAB last 6 digits of AC no.

 

Axis Bank Mobile Banking FAQs:

1. How can an Axis Bank account holder get the Axis Mobile App?

Axis Mobile is the mobile banking app of Axis Bank. It is available on Google Play and Apple App Store. Once you have downloaded and registered with this app, you can access your account and conduct a number of transactions on your phone.

2. Is it possible to register for Axis Bank Mobile Banking without Axis Bank Netbanking user ID?

Yes, you can register for Axis Mobile app using your Axis Bank debit card credentials and start using the app.

3. How to register on Axis Mobile App in case of dual SIM phone?

In case of a dual SIM phone, make sure that the mobile number registered with the bank account is used in SIM Slot 1 (primary slot) and is active during the registration process. Open Axis Mobile app and the app will ask the account holder to select the primary number or the mobile number registered with the bank.

4. Who are eligible for using Axis Bank Mobile Banking app?

Axis Bank savings account holders, current account holders and NRI customers are eligible to use Axis Bank Mobile Banking app.

5. How can I get Axis Bank MPIN?

When you open the Axis Mobile app for the first time, you will be required to enter your debit card details such as card number, card expiry, and 4-digit card PIN. Once you enter the card details, the registration process generates a security code which is sent via SMS. Once security code is confirmed, the MPIN screen is displayed which allows the customer to set his 6 digit MPIN.

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