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Introduction

IDBI Bank has introduced many innovative banking products for its customers. It has embraced digital banking like many other banks to give ease and convenience for its customers.

IDBI Bank offers Mobile Banking services to its customers to perform hundreds of banking transactions through their phone. Mobile banking can be carried out through mobile apps, browser login, SMS Banking, USSD Banking, UPIs and recently WhatsApp banking has also gained traction.

IDBI Bank customers are given the following Mobile Banking solutions

  • IDBI Bank GO Mobile+ App
  • SMS Banking 
  • USSD Banking

IDBI Bank GO Mobile+ App

Idbi Bank Mobile Banking

The GO Mobile+ App is available on Google Play and Apple App Store

The app allows you to carry out various banking transactions like Account enquiry, fund transfers, bill payments, mobile/DTH recharge, and many more. You can also perform non-financial transactions like cheque book request, stop cheque payment, registering for email statements, updating profile details, and more.

Features of the GO Mobile+ App

Banking Services – As the primary objective of any mobile banking app, this app too allows customers to carry out numerous banking transactions on their smartphone through the app. They can complete financial transactions like fund transfers, bill payments, Demat account management, Visa card payments, mobile/DTH recharge, and more. They can also perform non-financial transactions like a mini statement, detailed account statement, Debit card control, Aadhaar linking request, cheque book request, profile updation, and more.

Single login, multiple accounts – The app allows you to manage all your IDBI Bank relationships in one place. You can manage your bank account, credit cards, Demat account, and more.

New & Improved UI for better personalization – The upgrade UI of the app allows for better personalization of the app. You can now personalize the home screen of the app with a selfie or any picture from the gallery. You can change the app display theme. The icons and various features are placed strategically to allow better access.

Additional features on the Pre-Login Screen – The pre-login screen now has more options. They include Apply Now, Products, Interest Rates, Calculators, Contact Us & Locate Us.

How to register on the IDBI Bank GO Mobile+ App?

In order to use the app, you need to be registered for mobile banking. You can register for mobile banking via –

  • Net Banking
  • ATM channel
  • SMS - By sending Keywords: MBREG SPACE Cust ID (Ex: MBREG 12345678) to 9560853000
  • Submit Channel Registration Form at the nearest IDBI Bank Branch

Once you have registered for mobile banking, you need to follow the following steps to start using the app.

  • Download and install the app on your smartphone. 
  • Launch the App and click on ‘Activate App’. You have to enter your Cust ID and confirm. The app will send an SMS from the phone to verify the mobile number registered with the Bank.
  • Upon successful verification of your mobile number, you will be prompted to set the desired MPIN.
  • On the login page enter your Customer ID and MPIN. 
  • You have to now authenticate your account using either Debit Card or Net Banking Credentials.
  • Once the details are validated, you will be logged in to the app. 
  • You will receive an SMS confirmation. 

What are the services available on the GO Mobile+ App?

  • Accounts – Account Balance, Account Details, Mini-Statement and Account Statement
  • Demat – Demat Holdings and Transaction Details
  • Bill Payment Services – Presentment Billers (Add Biller, Pay Bill instantly or schedule)
  • Fund Transfer to Self and Third-party a/c holder within the Bank
  • Fund Transfer to other Bank A/C holders through NEFT
  • IMPS (Immediate Payment Service) – Instant Fund Transfer using IFS Code and Account Number or MMID and Mobile Number
  • Visa Card Payments – Pay Visa Credit Card Bills
  • IDBI Bank Credit Card – Pay IDBI Bank Credit Card Bills
  • Mobile Recharge – Recharge your prepaid mobile number for Talk time/data Pack
  • DTH Recharge - Recharge your DTH Account
  • Debit Card Control – Set Card On / Off, Set ATM / POS limit, International Usage On / Off and Hotlist Card
  • Cheque Book Request
  • Stop Cheque Payment
  • Aadhaar Linking Request
  • Register for Email Account Statement

IDBI Bank SMS Banking

SMS Banking is available for Savings, Current Accounts and Fixed Deposit account holders. It is advantageous for customers who do not have a smartphone or internet connection. They can send SMS from their registered mobile number to avail the services.

The service is free of cost. However, your mobile operator will charge you for the SMSs as per your payment plan.

To access SMS Banking, the user has to send the KEYWORD in the specified format to the given number - 9820346920 or 9821043718. Once the SMS is sent, the requested details are sent as an SMS back to you.

SMS Banking - Account related information  

Balance enquiry

BAL CUSTOMERID PIN [ACCOUNT NUMBER]
Example: Bal 400001 aaaaa
(All fields would be separated by spaces)
The account number is optional. By default, information is available for the primary account number.

Fixed deposits enquiry

FD CUSTOMERID PIN [ACCOUNT NUMBER]
Example: Fd 400001 aaaaa
(All fields would be separated by spaces). Account no is optional.

Last 3 Transactions

TXN CUSTOMERID PIN [ACCOUNT NUMBER]
Example: txn 400001 aaaaa
(All fields would be separated by spaces). The account number is optional.

Cheque Payment Status (to ascertain whether the cheque is paid or not)

CPS CUSTOMERID PIN CHEQUE NUMBER [ACCOUNT NUMBER]
Example: Cps 400001 aaaaa
(All fields would be separated by spaces). The account number is optional.

Request for checkbook

CBR CUSTOMERID PIN NUMBER OF LEAVES P/M [ACCOUNT NUMBER]
Example: Cbr 400001 aaaaa 30 P - (By Person / By Mail)
(All fields would be separated by spaces). The account number is optional.

Request for statement one can u.se this
reference number to check the status of the request at any time. The bank mails the
statement of account.

STM CUSTOMERID PIN FROM-DATE-TO-DATE [ACCOUNT NUMBER]
(All fields would be separated by spaces)
From date MMYY
To date MMYY
The account number is optional.
Example: Stm 400001 aaaaa 0899 1200

Change of PIN

CPN CUSTOMERID OLDPIN NEWPIN
(All fields would be separated by spaces).
Example: Cpn 400001 aaaaa bbbbb

 SMS Banking - Demat Enquiry

Free balance Holdings  (Passing the customer ID)

DB CUSTOMERID PIN
STARTS WITH [DPM CLIENT ID]
Example: db 400707 aaaaa ba 10017028

Last two Transactions

DT CUSTOMERID PIN
Example: DT 400707 aaaaa 10017028

 SMS Banking - Bill Payment 

Pending Bills

GETBILL CUSTOMERID PIN [PAYEEID]
(All fields would be separated by spaces).
Bill ID:
Biller Name:
Bill Date:
Amount:
Due Date:
Example:
IDBI Bank GETBILL
Bill ID :1278
Biller Name: Life Insurance Corporation of India
Bill Date 04/12/2002
Amount 11,000.00
Due Date 22/02/2003

Pay Bill

PAYBILL CUSTOMERID PIN BILLID
(All fields would be separated by spaces).
Success or failure message.
Example:
IDBI Ltd
PAYBILL
Bill No:1281 of MTNL Delhi for Rs 993.00 has been successfully paid. Your Payment ID is 0000003496.

Registered Billers

MYBILLERS CUSTOMERID PIN
(All fields would be separated by spaces).
Payee ID
Payee Nick Name
Example:
IDBI Ltd.
MYBILLERS
Payee Id
20
Biller Name
MTNL Delhi
Payee ID
25
Biller Name
Life Insurance Corporation of India

 SMS Banking - Supplementary operations 

Change Primary Account

CPA CUSTOMERID PIN ACCOUNT NUMBER
(All fields would be separated by spaces).
Here, the account number is a must.
Example:
Cpa 400429 aaaaa 0131040042900

Help

HELP
The reply message will contain the formats for all the options available for the uses as above.

*99# - National Unified USSD Platform (NUUP) – USSD Banking

*99# - National Unified USSD Platform (NUUP) is a platform provided by NPCI (National Payment Corporation of India) which works on the USSD technology. Though similar to SMS Banking, USSD Banking creates a real-time connection with the bank’s server to allow instant transactions.

It can be used on any basic mobile phone, removing the need for a smartphone or internet connection.

How to use USSD Banking?

  • Dial *99# from your phone. 
  • Choose the bank from the list of banks linked to your mobile number
  • Enter last 6 digits of your debit card and expiry date separated by single space
  • Set a 6-digit UPI PIN
  • Your UPI PIN is set and Virtual Payment Address is automatically created.

Every time you dial the *99# number, you will be given a list of transactions to choose and execute.

List of services currently available on IDBI Bank USSD Banking

Financial: Send Money to 

  • Mobile Number (Applicable only if mobile number is registered on BHIM App/NUUP Channel)
  • Aadhaar Number
  • Virtual Payment Address (VPA)
  • IFSC and Account Number
  • Saved Beneficiary

Request Money to

  • Mobile Number (Registered on BHIM App /NUUP Channel)
  • Virtual Payment Address (VPA)

Non-Financial: 

  • Add / Change Bank Account
  • Check Balance
  • Set / Change UPI Pin
  • View last 5 Transactions on UPI
  • View / Update Profile

IDBI Bank Mobile Banking FAQs:

1. What is Customer ID? Where can I find it?

Customer ID or CIF No. can be found on your passbook or cheque book. You may visit your nearest bank branch to find out your Customer ID.

2. How can I check my IDBI account balance through mobile?

Customers can find out their account balance by giving a missed call to the following number. Balance Enquiry: 18008431122 You can get the last 'Available' balance of your account (by an SMS) by giving a Missed Call to 18008431122, Mini Statement: 18008431133

3. In how many languages is USSD Banking service available?

USSD Banking is currently available on 11 Multi-lingual languages.

4. Does USSD Banking work on CDMA mobiles?

No. USSD Banking is supported only on GSM mobiles.

5. I have forgotten my MPIN, what should I do?

You can set a new MPIN by clicking on ‘Reset MPIN’. You then follow the same steps as activating the app for the first time.

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