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IDBI Bank has introduced many innovative banking products for its customers. It has embraced digital banking like many other banks to give ease and convenience for its customers.
IDBI Bank offers Mobile Banking services to its customers to perform hundreds of banking transactions through their phone. Mobile banking can be carried out through mobile apps, browser login, SMS Banking, USSD Banking, UPIs and recently WhatsApp banking has also gained traction.
IDBI Bank customers are given the following Mobile Banking solutions
About IDBI Bank Mobile Banking
The GO Mobile+ App is available on Google Play and Apple App Store
The app allows you to carry out various banking transactions like Account enquiry, fund transfers, bill payments, mobile/DTH recharge, and many more. You can also perform non-financial transactions like cheque book request, stop cheque payment, registering for email statements, updating profile details, and more.
Features of the GO Mobile+ App
Banking Services – As the primary objective of any mobile banking app, this app too allows customers to carry out numerous banking transactions on their smartphone through the app. They can complete financial transactions like fund transfers, bill payments, Demat account management, Visa card payments, mobile/DTH recharge, and more. They can also perform non-financial transactions like a mini statement, detailed account statement, Debit card control, Aadhaar linking request, cheque book request, profile updation, and more.
Single login, multiple accounts – The app allows you to manage all your IDBI Bank relationships in one place. You can manage your bank account, credit cards, Demat account, and more.
New & Improved UI for better personalization – The upgrade UI of the app allows for better personalization of the app. You can now personalize the home screen of the app with a selfie or any picture from the gallery. You can change the app display theme. The icons and various features are placed strategically to allow better access.
Additional features on the Pre-Login Screen – The pre-login screen now has more options. They include Apply Now, Products, Interest Rates, Calculators, Contact Us & Locate Us.
How to register on the IDBI Bank GO Mobile+ App?
In order to use the app, you need to be registered for mobile banking. You can register for mobile banking via –
Once you have registered for mobile banking, you need to follow the following steps to start using the app.
What are the services available on the GO Mobile+ App?
SMS Banking is available for Savings, Current Accounts and Fixed Deposit account holders. It is advantageous for customers who do not have a smartphone or internet connection. They can send SMS from their registered mobile number to avail the services.
The service is free of cost. However, your mobile operator will charge you for the SMSs as per your payment plan.
To access SMS Banking, the user has to send the KEYWORD in the specified format to the given number - 9820346920 or 9821043718. Once the SMS is sent, the requested details are sent as an SMS back to you.
SMS Banking - Account related information
BAL CUSTOMERID PIN [ACCOUNT NUMBER] Example: Bal 400001 aaaaa (All fields would be separated by spaces) The account number is optional. By default, information is available for the primary account number.
Fixed deposits enquiry
FD CUSTOMERID PIN [ACCOUNT NUMBER] Example: Fd 400001 aaaaa (All fields would be separated by spaces). Account no is optional.
Last 3 Transactions
TXN CUSTOMERID PIN [ACCOUNT NUMBER] Example: txn 400001 aaaaa (All fields would be separated by spaces). The account number is optional.
Cheque Payment Status (to ascertain whether the cheque is paid or not)
CPS CUSTOMERID PIN CHEQUE NUMBER [ACCOUNT NUMBER] Example: Cps 400001 aaaaa (All fields would be separated by spaces). The account number is optional.
Request for checkbook
CBR CUSTOMERID PIN NUMBER OF LEAVES P/M [ACCOUNT NUMBER] Example: Cbr 400001 aaaaa 30 P - (By Person / By Mail) (All fields would be separated by spaces). The account number is optional.
Request for statement one can u.se this reference number to check the status of the request at any time. The bank mails the statement of account.
STM CUSTOMERID PIN FROM-DATE-TO-DATE [ACCOUNT NUMBER] (All fields would be separated by spaces) From date MMYY To date MMYY The account number is optional. Example: Stm 400001 aaaaa 0899 1200
Change of PIN
CPN CUSTOMERID OLDPIN NEWPIN (All fields would be separated by spaces). Example: Cpn 400001 aaaaa bbbbb
SMS Banking - Demat Enquiry
Free balance Holdings (Passing the customer ID)
DB CUSTOMERID PIN STARTS WITH [DPM CLIENT ID] Example: db 400707 aaaaa ba 10017028
Last two Transactions
DT CUSTOMERID PIN Example: DT 400707 aaaaa 10017028
SMS Banking - Bill Payment
GETBILL CUSTOMERID PIN [PAYEEID] (All fields would be separated by spaces). Bill ID: Biller Name: Bill Date: Amount: Due Date: Example: IDBI Bank GETBILL Bill ID :1278 Biller Name: Life Insurance Corporation of India Bill Date 04/12/2002 Amount 11,000.00 Due Date 22/02/2003
PAYBILL CUSTOMERID PIN BILLID (All fields would be separated by spaces). Success or failure message. Example: IDBI Ltd PAYBILL Bill No:1281 of MTNL Delhi for Rs 993.00 has been successfully paid. Your Payment ID is 0000003496.
MYBILLERS CUSTOMERID PIN (All fields would be separated by spaces). Payee ID Payee Nick Name Example: IDBI Ltd. MYBILLERS Payee Id 20 Biller Name MTNL Delhi Payee ID 25 Biller Name Life Insurance Corporation of India
SMS Banking - Supplementary operations
Change Primary Account
CPA CUSTOMERID PIN ACCOUNT NUMBER (All fields would be separated by spaces). Here, the account number is a must. Example: Cpa 400429 aaaaa 0131040042900
HELP The reply message will contain the formats for all the options available for the uses as above.
*99# - National Unified USSD Platform (NUUP) – USSD Banking
*99# - National Unified USSD Platform (NUUP) is a platform provided by NPCI (National Payment Corporation of India) which works on the USSD technology. Though similar to SMS Banking, USSD Banking creates a real-time connection with the bank’s server to allow instant transactions.
It can be used on any basic mobile phone, removing the need for a smartphone or internet connection.
How to use USSD Banking?
Every time you dial the *99# number, you will be given a list of transactions to choose and execute.
List of services currently available on IDBI Bank USSD Banking
Financial: Send Money to
Request Money to
1. What is Customer ID? Where can I find it?
Customer ID or CIF No. can be found on your passbook or cheque book. You may visit your nearest bank branch to find out your Customer ID.
2. How can I check my IDBI account balance through mobile?
Customers can find out their account balance by giving a missed call to the following number. Balance Enquiry: 18008431122 You can get the last 'Available' balance of your account (by an SMS) by giving a Missed Call to 18008431122, Mini Statement: 18008431133
3. In how many languages is USSD Banking service available?
USSD Banking is currently available on 11 Multi-lingual languages.
4. Does USSD Banking work on CDMA mobiles?
No. USSD Banking is supported only on GSM mobiles.
5. I have forgotten my MPIN, what should I do?
You can set a new MPIN by clicking on ‘Reset MPIN’. You then follow the same steps as activating the app for the first time.
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