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HSBC Bank Credit Card Reward Points

A credit card comes in for both positive – wow no need to carry cash – and negative – you tend to overspend. With the new HSBC credit card reward points program though, the negative is mitigated. HSBC brings you reward points under its Rewards Program and Extra Points program. You earn one point for every purchase worth INR 100 and you can redeem these points against a host of products across a number of websites, shops, and retail outlets.

How do I earn reward points under the HSBC Reward Points programme?

Just swipe your HSBC credit card every time you make a purchase – that’s how simple it is to earn credit card reward points. Once you have collected sufficient points to make you eligible for redemption you can use the points to make further purchases or to pay your credit card bills. HSBC offers two ways to earn reward points –

Regular Reward Points

These are points you earn simply by swiping your credit card. You can earn 1 point for every Rs. 100 you spend.

Extra Points

These are points you earn by spending at HSBC Extra Partner outlets. Though you still earn one point for every Rs. 100, when you add the extra points to your reward points, you get 150 reward points for every 100 extra points.

How should I redeem reward points earned on my HSBC Bank credit card?

You can use your reward points to pay off part or whole of your credit card bill. You can also purchase a number of products against your HSBC credit card reward points. Here are the channels through which you can redeem your points -

1. Online Reward Points Redemption.

  • Go to the official website of HSBC Bank.
  • Click on Personal at the top of the page.
  • Click on Credit Cards
  • Enter your ATM pin.
  • Click on Register New Card and then on Redeem Reward Points.
  • You will see the status of your reward points.
  • If you simply wish to check the status, note the information and navigate away from the page.
  • If you wish to redeem your points, click on Redeem Points.
  • Enter the number of points you want to redeem.
  • Select the items you wish to purchase using the redeemed points and add them to your cart.
  • Check the items and read the T&C before proceeding to check out.
  • Enter all your details and click on Redeem.
  • You will be given a unique Order Id. Keep this handy for future correspondence.
  • You will also get an SMS detailing your transaction and giving your Order Id.
  • The SMS will be sent to your registered mobile and the items delivered to your registered address.
  • Save this SMS for future reference.

2. Reward Points Redemption through Post

You can redeem your HSBC Credit Card Reward Points by downloading the redemption form from the official website of the bank and sending it to their head office in Chennai – you will find the address on the bank website. You can also fax the form to the fax number given on the website.

3. Reward Points Redemption through Phone Banking Facility

You can redeem your reward points by calling the customer care number of the bank. The number is available on the bank website and the centre is open from 6:30 AM to 8:30 PM. You will need to identify yourself with certain personal details such as date of birth, PAN number and so on. Once you identify yourself, a customer care executive will help you through the process of redemption and share an Order Id with you. Keep this id handy to track your request and for any future communication in this regard.

Reward Points Redemption for Airline Miles

You can use your reward points to earn air miles. Air miles are a facility offered as a joint venture with Jet Airways, British Airways, and Singapore Airlines. This facility allows you certain rebates in your air fares. So if you travel frequently by air, the HSBC credit card can be extremely useful not only as a convenient mode of payment but also to help reduce your travel costs. Here is how you can use your reward points to buy air miles.

  • Through Post

    Download the redemption form, fill it out, sign, and send it to the Chennai Office of the bank.

  • Phone Banking

    Call the phone banking number and an executive will help you through the process.

Here are the current conversion rates for reward points against air miles for the respective airlines -

AirlinesConversion Ratio
Jet Airways

3 Reward Points = 2 JPMiles

2 Reward Points = 1 JPMiles

Singapore Airlines (Krisflyer)1 Reward Point = 1 Kris Flyer Miles
British Airways1 Reward Point = 1 Avios Miles

HSBC Reward Programmes

HSBC offers different reward point rates on different types of credit cards. Here is a comprehensive list of the current rates -

Card TypeReward Points
HSBC Classic cardholders1 Reward point for every purchase of Rs. 250
HSBC Gold cardholders1 Reward point for every purchase of Rs. 100
HSBC Platinum credit cardholders2 Reward points for every purchase of Rs. 150
HSBC Premier credit cardholders2 Reward points for every purchase of Rs. 100

Categories on which reward points can be availed

  • Annual Fee Catalogue
  • Gifts Catalogue
  • Gift Vouchers Catalogue
  • Air Miles for Jet Airways and Singapore Airlines
  • Charities Catalogue
  • Premiere Catalogue
  • Green Rewards Catalogue
  • Jet Airways Vouchers

Spend Categories applicable for Extra Points

  • Automotive
  • Accommodation
  • Chemist
  • Books
  • Apparel, Footwear, Lingerie, night wear
  • Department Stores
  • Dining
  • Electronics
  • Education
  • Luggage
  • Gifts
  • Retail Gourmet
  • Grocery
  • Health and Wellness
  • Home Furnishing
  • Online Shopping
  • Optical
  • Sports, Swimwear
  • Supermarket
  • Telecommunication
  • Jewellery
  • Watches
  • Travel

Extra partners from where reward points can be earned are

  • Vodafone
  • Shopper’s Stop
  • HPCL Gift Card
  • Big Bazaar
  • Amazon
  • Flipkart
  • Jabong
  • Myntra
  • Lifestyle
  • Tata Sky
  • Fastrack
  • Book My Show

Rules and regulations for My Rewards

  • The Rewards Programme is brought to you by The Hong Kong and Shanghai Banking Corporation Limited, India (HSBC) and any participation is voluntary.
  • The Rewards Points Programme is applicable to all HSBC Classic, Gold & Platinum Credit Cardholders.
  • Cardholders are eligible for the programme only as long as their Credit Card accounts and all linked accounts are valid and no amount overdue.
  • The Reward points will be offered only for purchases made under categories specified.
  • HSBC reserves the rights to add more Categories, Merchants, and Products or exclude some from the program without prior notice.
  • A customer may withdraw from the program 30 days after joining in which case the annual fee will be refunded in full. No refund will be made for withdrawals after 30 days from joining.
  • Cash advances, fees, charges, and disputed transactions will not attract reward points.
  • In the event a transaction is cancelled and money is refunded, no reward points will accrue.
  • Reward points earned on add-on cards will be credited to the primary holder’s account and may only be redeemed by the primary holder.
  • Disputes, if any, arising out of or in connection with or as a result of the above Offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts/tribunals in Mumbai only
  • Your acceptance of the terms and conditions is assumed once you join the program either expressly or by participation.

Frequently Asked Questions

1. Can the customer redeem the reward points after closure of credit card account?

If you decide to close your credit card account, you must redeem all points to your credit. You cannot redeem credit card reward points once the account is closed.

2. Is there any provision to transfer the reward points earned to any other credit card holder?

HSBC Credit Card Reward Points can be redeemed by the primary card holder only. They are not transferable nor can the add-on holder redeem the points.

3. If any customer is holding more than one credit card of HSBC can he club the reward points?

Yes you can club all reward points from credit cards where you are the primary holder.

4. Will someone be eligible for reward points if HSBC Credit Card has an overdue amount?

No credit card reward points cannot be earned or redeemed if any amount is overdue.

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