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Introduction

Scheduling an appointment for your passport interview at the PSK is an important step in the passport application process. This is done post application submission and payment of the passport fees. It can be done online through your passport portal login.

A passport for persons traveling to other countries is an essential identity document. Before issuing a passport, intensified scrutiny is carried out regarding the identity of the applicant. A host of documents must be submitted by the applicant to establish his name, address, age and other eligibility needed for obtaining a passport.

For both Fresh and Reissue, passports are issued in multiple categories. Special categories such as Diplomat Passports, J&K or Nagaland residents, Minor Passports, Indian citizens other than by birth, are also available, and several such categories are present. Then, due to different factors such as changing of name, change of address, renewal, name correction and many more, there is re-issue of passport.

By visiting the official website of the Seva Kendra Passport, passport applicants can now apply for an Indian passport online. They can fill in the required form and, if necessary, upload it online along with a valid ID and address proof, as well as an affidavit in the form of Annex-I. Applicants must pay the processing fee after sending the form and the documentation to pick a suitable date and time slot for the appointment at the nearest Seva Kendra Passport.

If, however, an applicant has already selected an appointment slot but wishes for different reasons to cancel or delay it, here’s a step-by-step guide on how to change it.

How to reschedule passport application appointment?

  • Visit the official Passport Seva Kendra Portal
  • Login with your credentials
  • Now, click on the ‘Schedule Appointment’ option under the ‘View Saved/Submitted Applications’ tab
  • Click the Reschedule appointment/Appointment cancellation tab. A confirmation message is displayed indicating the number of reschedule/cancel attempts left.
  • When the appointment has been rescheduled, pick the desired PSK and press the Next button.
  • Click the Book Appointment button after reviewing the available appointment date shown on the PSK. For the chosen PSK, an appointment (if available) is booked automatically and the previously booked ARN appointment is automatically cancelled.
  • The Appointment Confirmation screen is shown with the Print Application Receipt button. You can print your appointment confirmation receipt from here.

Points to Note: An applicant can cancel or reschedule their appointment only twice during a year. If you have exceeded your two times limit, you have to apply for a fresh passport application and pay the whole fees again. Also, cancelling and rescheduling your passport many times may raise questions about your intentions.

What are the charges for rescheduling or cancelling a passport application appointment?

The Passport Authority allows 2 rescheduling or cancelling chances in a period of 12 months. This can be done free of cost. However, if you exceed this 2-times limit, your application will be totally cancelled and you have to resubmit a fresh passport application and pay the full fees. The previous fees you paid shall not be refunded. Hence, it is important to make sure that you make an appointment on a convenient date and time and keep up the appointment.

How to check passport appointment availability at my nearest passport seva kendra?

Most of us are working people who cannot afford a lot of time during weekdays. It is better to know beforehand the convenient dates on which we can book our passport application appointment. The Passport Seva Portal has the provision for it too. The ‘Appointment Availability’ function.

With this function, you can find out the number of appointment slots available for the next few weeks so that you can book an appointment on a convenient date. Here is how you access this feature:

  • Visit the official page of Passport Seva Portal
  • Go to ‘Appointment Availability Status’ on the left hand side menu bar.
  • Select your city from the drop down list. 
  • Enter the captcha code displayed on the screen. 
  • Hit the ‘Check Appointment Availability’ button. 
  • This will display the list of available appointments at the various PSK centres in your city.
  • You can choose a date that has more appointment slots so that you can get your application process completed easily.

How do you schedule an appointment for my passport application?

Passport application process is done completely online. You have to register on the Passport Seva Portal, fill in the application form and make the payment. Once the payment is completed, you go to the schedule appointment tab and fix a convenient appointment date and time for the personal interview. During this personal interview, you have to produce the original documents and other supporting documents for your passport application. The passport officer will click your photograph for the passport too.

Here is a step by step instruction on how to apply for a passport and fixing an appointment to visit the Passport Seva Kendra (PSK):

  • Login to the Passport Portal and click on ‘Apply for Fresh Passport’ link.
  • Fill all the correct information in the application form online. 
  • Once the upload is complete, click the "Pay and Schedule Appointment" link to schedule an appointment at Passport Seva Kendra (PSK).
  • Select the correct Passport Seva Kendra (PSK) location and select your PSK.
  • After booking your preferred appointment date and time at the selected PSK, you will take to the online payment page. You can choose to pay through Credit/Debit Card (MasterCard & Visa), Internet Banking (State Bank of India (SBI) and Associate Banks Only) or SBI Bank Challan.
  • An Online Fee Calculator is available on the portal to calculate the fee for passport services
  • Once the payment is also completed, you have to take a print out of the application receipt containing Application Reference Number (ARN) or Appointment Number.
  • You have to now visit the Passport Seva Kendra (PSK) on the date and time your appointment has been booked. You have to take the print out of the filled application form along with the original documents - such as proof of date of birth, identity proof with photograph, proof of residence and proof of nationality.

What are the documents I have to carry for the Passport Personal Interview at the PSK?

The applicant must request a list of documents depending on the application categories for any passport application. As the entire process of applying for a passport is done electronically, the applicant must request the correct documentation in order to get the passport accepted and dispatched on time.

These are the primary documents required to apply for a Passport: 

  • Proof of Present Address
  • Proof of Date of Birth
  • Documentary proof for any one of the Non-ECR categories

Here is a list of accepted documents for each document type: 

Proof Of Address

 

 

 

 

 

 

 

 

 

 

Water Bill

Telephone (landline or postpaid mobile bill)

Electricity bill

Income Tax Assessment Order

Election Commission Photo ID card

Proof of Gas Connection

Certificate from Employer of reputed companies on letter head

Spouse's passport copy (First and last page including family details mentioning applicant's name as spouse of the passport holder), (provided the applicant's present address matches the address mentioned in the spouse's passport)

Aadhaar Card

Rent Agreement

Photo Passbook of running Bank Account (Scheduled Public Sector Banks, Scheduled Private Sector Indian Banks and Regional Rural Banks only)

Proof of Date of Birth (DOB)

 

 

 

 

 

 

 

 

Birth Certificate issued by the Registrar of Births and Deaths or the Municipal Corporation or any other prescribed authority, whosoever has been empowered under the Registration of Birth and Deaths Act, 1969 to register the birth of a child born in India

Transfer/School leaving/Matriculation Certificate issued by the school last attended/recognised educational board

Policy Bond issued by the Public Life Insurance Corporations/Companies having the DOB of the holder of the insurance policy

Copy of an extract of the service record of the applicant (only in respect of Government servants) or the Pay Pension Order (in respect of retired Government Servants), duly attested/certified by the officer/in-charge of the Administration of the concerned Ministry/Department of the applicant

Aadhaar Card/E-Aadhaar

Election Photo Identity Card (EPIC) issued by the Election Commission of India

PAN Card issued by the Income Tax Department

Driving License issued by the Transport department of concerned state Government

A declaration given by the Head of the Orphanage/Child Care Home on their official letter head of the organization confirming the DOB of the applicant

Passport Appointment FAQs

1. How many reschedules are allowed for my passport appointment?

The passport office allows a maximum of 2 reschedules in a span of 12 months for your passport application. Applicants are encouraged to reschedule their appointment instead of cancelling their appointments.

2. Will I get a refund of the passport fees I paid if I cancel my passport application?

Applicants are allowed to reschedule their passport appointments twice in a year. If they exceed this limit or are unable to attend the appointment on the designated date, your passport application will be cancelled. The passport fee once paid is non-refundable. The applicant has to submit a fresh application and pay the fees fully again.

3. What happens if I am unable to attend my passport application appointment?

If you fail to attend your passport application appointment, you can reschedule it from the passport seva portal. You can do it twice in a year. Post that, your application will be cancelled and you have to submit a new application.

4. What will happen if I am late for the appointment?

There are two times printed on your passport application; the reporting time and the appointment time. Reporting time is the one when you have to report to the passport office. If you are even a few minutes late than the reporting time, you will be denied entry into the passport office and will miss your passport interview. So it is important that you be there on time.

5. Where can I check the number of appointment slots for a particular day before scheduling the appointment?

It is good to check the available slots before booking an appointment. Appointment availability can be checked beforehand through the ‘Appointment Availability’ function on the Passport Seva Portal. With this function, you can find out the number of appointment slots available for the next few weeks so that you can book an appointment on a convenient date.

6. How can I find the designated Passport Seva Kendra (PSK) for my application?

There is a provision on the passport seva portal to find the nearest PSK. On the homepage, go to ‘Locate Passport Seva Kendra’ option. Here, you can filter using the city name or the Pin Code of your locality. The search option will give you the list of passport offices in close proximity to you. You can choose the office that is closer and more convenient for you.

7. Is it mandatory to pay the passport fees before booking an appointment?

Yes, you have to first fill the online application form completely, make the payment and submit the application. Then you go to the ‘Schedule Appointment’ option to fix an appointment.

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