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The four ways to track the status of your passport application:
The passport application and related processes fall under the Ministry of External Affairs of the Government of India. The Ministry under its passport services provides the facility to apply for a new passport, renew the passport upon expiry, modify or change or update the details on the passport along with other services like tracking the passport application status.
By making the services online, Passport Seva Portal (PSP) has effectively reduced the burden of the applicants to physically visit the passport office and check the status of the supplication each time. applicants can check the status of their application in real-time to avoid any hassles and get the correct information as to where or at what stage is the application stuck. Given below are the details of the various tracking services available on the passport portal.
About Tracking Passport Application Status
The Passport Seva portal provides the tracking facility of the passport of any applicant at various stages of the process of sanction of passport. This helps them get exact details of the process as well as the time is taken in completing the process before going to the next stage.
The various stages of tracking available under the passport services are mentioned below.
These statuses displayed in the tracking portal are the indication of the stage at which the application is held and the further processes to go.
1. Via the Passport Seva Portal
Passport application status earlier had to be checked by visiting the PSK (Passport Seva Kendra) where the application was submitted and requesting the application status by providing the file number. However, now the process of tracking the passport application has been made online. This is to facilitate the ease of operations for the applicant as well as speed up the process of tracking to ensure that timely action is taken at the necessary stage where the application is held.
The process to track the status of their passport application is given hereunder.
2. Using the mPassport Seva mobile app
Apart from the above mode of tracking the passport application, the applicant can also track their passport application through the mobile app of the Passport services. This mobile application facility of Passport Services is known as mPassport Seva and is available on Google Playstore or Apple store.
The process to track the passport application status through mPassport Seva is mentioned below.
3. Using the National Toll-free Number
While the online service of tracking the passport application has made it quite easier for the majority of people, there is still a vast majority in India who may not find this easy, especially in the case of elderly or less technology-savvy people. For such applicants, tracking of passport applications can be done through offline modes as well.
The offline mode includes the tracking of the passport application by physically visiting the PSK where they have submitted the application and providing the file number along with the date of birth or by any of the following modes.
4. Via SMS
The other mode of tracking is by sending an SMS from the registered mobile number. The SMS is to be sent as ‘STATUS FILE NUMBER’ to 9704 100 100.
This SMS facility is a paid service and has to be opted at the time of making the application for the passport.
Alternatively, applicants can also email the PSK with their file number and date of birth to get the relevant information.
1. Does the passport tracking service provide the exact stage at which it is held up?
A. Yes. Passport tracking service provides the facility to track the passport application at the exact stage at which it is held up and notify if further action is needed.
2. Can I track the passport delivery status?
A. Yes. mPassport Seva App allows the tracking of the delivery status of the passport dispatched by the authorities.
3. What is the toll-free number to track the passport application status?
A. The toll-free number to track the passport application status is 18002581800.
4. Can a person track the application status without providing the date of birth?
A. No, it is mandatory to submit the date of birth for successful tracking of the passport application status.
5. Is the service on the National Call Centre available 24x7?
A. Yes. Applicants can talk to the Citizen Service Executive to get their query resolved between 8 am to 10 pm and at other times, they can talk to the automated IVRS to resolve their issues.
6. Does the passport tracking service provide information if the police verification report is submitted or it is pending?
A. Yes. The passport tracking status also provides information about the police verification report whether it is submitted or is pending.
7. What is a PSK?
A. A PSK is the Passport Seva Kendra which is the passport office where the applicants can apply for a fresh passport or modification or change or updating of their existing passport.
Documents Required For Passport
How To Reschedule Passport Appointment
Passport Application Form
Passport For Government Employees
Passport For Minor
Passport For Senior Citizens
Passport Reference Number
Passport Seva Kendra
Police Station For Passport
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