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Airtel FASTag is a new age contactless reusable tag that enables automatic deduction of toll charges as one drives through the toll plazas on national highways. It thus enables cashless transactions and eliminates the formation of long queues in toll plazas. After the tag account is activated, it is mounted to the vehicle’s windscreen using radio frequency identification (RFID) technology. You can also check the balance online and do not require to travel to the bank’s branch for such small transactions. FASTag is actively in use currently at 400 toll booths on both national and state roadways.

Airtel FASTag Customer Care Number

You can contact the Airtel FASTag Customer care through the following avenues:

  • Airtel FASTag Customer Care number: 8800688006/ 400
  • Email: wecare@airtelbank.com

FAQs on Airtel Fastag Customer Care Number

1. How can I talk to Airtel FASTag Customer Care?

You can reach out to their customer care number 8800688006 or 400 and know about the documents, eligibility criteria, and process required to apply for Airtel FASTag online and more.

2. Can you use the same FASTag for two different vehicles?

Yes, you can use the same FASTag for two different vehicles.

3. How Can I Check My Airtel FASTag Account?

To check your Airtel FASTag balance, you can give a missed call to the number - 01204725873. An SMS will be sent to the customer immediately with the currently available balance details.

4. Does Airtel Payments Bank charge a registration fee for the FASTag?

Yes, Airtel Payments Bank imposes a registration fee of Rs. 100 for the FASTag.

5. How to apply for a refund for an incorrect FASTag transaction.

The FASTag management system auto detects the faulty FASTag transaction and gives refunds within 3 to 7 days. In case you have not got the refund yet, you should contact the customer care number of the authority that has issued you the FASTag.

6. What is the minimum balance in Airtel FASTag?

The minimum balance in Airtel FASTag is Rs. 150.

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