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About HDFC Bank FASTag
The FASTag is issued in the form of a sticker with a magnetic strip and it uses Radio Frequency Identification (RFID). It will have to be pasted on the top centre of the windscreen of the car. This will allow travellers and commercial vehicles to cross the toll booths without waiting at the counter to pay the toll fee.
National Highway Authority of India (NHAI) is all geared up to make collection of tolls completely electronic. The government has made it compulsory for all vehicle owners to use FASTags to make electronic toll payments and not cash payments that will draw fines from 15th December.
HDFC Bank has implemented this FASTag program a part of the National Electronic Toll Collection (NETC) initiative rolled out by NPCI under the guidelines of NHAI and IHMCL.
HDFC Bank FASTag is linked to a prepaid account from which the toll amount is automatically deducted every time you use a toll. The sticker uses RFID which is read by the scanner at the toll booth and you are allowed to pass through the toll once your details are read and verified.
HDFC Bank FASTags can be bought either offline or online
Offline purchase of HDFC Bank FASTags
Upon submitting all the detailed information, the bank will provide a FASTag which should be affixed on the car's windscreen.
HDFC Bank FASTag can be bought online at https://getprepaidcard.hdfcbank.com/fastag/index.aspx.
HDFC FASTag can be bought for Rs 400. This amount includes the following components:
Your HDFC FASTag can be conveniently recharged online using debit/credit card or net banking. Upon receiving your FASTag card, you need to create a login for your FASTag on the HDFC Bank website. The FASTag account can be recharged with up to Rs. 1,00,000 for KYC-compliant customers.
Please follow these instructions to create your HDFC Bank FASTag login.
Once you have created your FASTag account, you can log in with the userID and password by clicking on https://v1.hdfcbank.com/htdocs/common/fastag/index.html.
The charges to apply for an HDFC Bank FASTag are as follows:
Car / Jeep / Van / Tata Ace and Similar mini Light Commercial Vehicle
Light Commercial vehicle 2-axle
Bus– 3 axle
Truck - 3 axle
Bus 2 axle / Minibus, Truck 2 axle
Tractor / Tractor with trailer, Truck 4, 5 & 6 -axle
Truck 7-axle and above
Earth Moving / Heavy Construction Machinery
Points to note:
Given below are the details of convenience fee rates for your reference. Please note that the Convenience fee, plus taxes as per the prevailing applicable rates, is levied against transaction processing fees.
1.10% of the transaction value
1% of the transaction value
HDFC Bank FASTag customers can simply dial 1033 or 1800 120 1243 for immediate assistance on the following query related to their FASTag account.
Starting 15th December 2019, the Government has made it mandatory for all vehicles to make toll payments using FASTag at all toll booth counters across the country. The primary reason being cited for transitioning to FASTags is to reduce the current wait time in toll booths.
Currently, 22 banks and POS counters in National Highway toll booths are issuing these FASTags. HDFC Bank allows its customers to purchase FASTags on their official website. It allows customers to link their HDFC Bank SB Account with the FASTag for direct debit of the toll payment.
1. How do I retrieve my login password for the HDFC Bank FASTag account?
On the homepage of the FASTag portal click on the option of “forgot password”.
2. What are the functions available to manage my FASTag account on the portal?
The customer has access to the following functions on their FASTag account through the online portal:
Closure Request – Customers can place the request either to close the RFID Tag or Wallet.
Suspend Request – To place a request for the temporary closure of the RFID Tag and Wallet.
Transaction Dispute – Customer can raise the dispute towards a particular transaction debit not authorized
Whitelist – This option can be used to activate your RFID Tag / Wallet for use.
3. How can I block my FASTag card in case I have sold the vehicle?
In case you have sold the vehicle you can request for the FASTag card to be closed.
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