Corporation Bank is an Indian banking and financial services company headquartered in Mangalore. The bank has a network of 2,440 fully automated CBS branches, 3,040 ATMs, and 4,724 branchless banking units across the country. Corporation Bank provides a wide range of banking products and financial services to retail and corporate customers.
Corporation Bank has set up an efficient customer care department to handle the grievances, queries and complaints of the customers. Through Emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Corporation Bank branch and their queries clarified.
Home loan form Corporation Bank comes with the repayment period of 30 years, including a moratorium period of 18 months. You can get home loan amount as high as Rs. 1 Crore as long as you are able to establish the eligibility criteria. However, there will be a certain percentage of margin to be paid as down payment. Corporation Bank does not charge any amount for prepayment.
Corporation Bank home loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to home loan addressed quickly through various channels.
The customers can easily contact Corporation Bank’s customer care representative through the toll-free numbers 1800 425 2407.
For General Queries:
If you have any queries related to any other products and services of Corporation Bank, you can contact the toll-free number 1800 425 3555 or email at query(at)corpbank(dot)co(dot)in. You can also send a post or visit the corporate office for any queries to be resolved. Below is the address of the corporate office of Corporation Bank.
Customer Service Division,
Mangaladevi Temple Road,
Mangalore- 575 001,
Every bank has a systematic way to handle customers’ queries related to various banking products and services. Like every bank, Corporation Bank too has a systematic procedure to deal with grievances, complaints and queries. Following are the steps to be followed by the customers while registering a complaint with the bank.
At first, when you have an issue, you can contact your branch manager and inform him/her about it. You will get a solution within a reasonable time. If not, you can take up the following steps.
Level 1: Zonal Head
There are Corporation Bank zonal offices in each state and in prominent cities across India. You can contact the zonal head by visiting office or through email or telephone. The contact details are given at the official website of the bank.
Level 2: Circle Head
If the response from the zonal head is not up to the expectation or unsatisfactory, you can contact the Circle Head of Corporation Bank. You can expect a response within 7 working days.
Level 3: Chief Grievance Redressal Officer
If you still could not get a satisfactory response from level 2, you can escalate the matter to the Chief Grievance Redressal Officer of Corporation Bank. You can send an email at complaints(at)corpbank(dot)co(dot)in.
Level 4: Banking Ombudsman
When you are unable to find a satisfactory response within the bank, you are allowed to approach the Banking Ombudsman appointed by the RBI. You will a reasonable answer within 30 working days.
Customer care team aids you in getting your queries resolved, help quicken process and gives you direct access to your bank and the status of your Home loan and other credit products offered by Corporation Bank. You can alternatively contact them in person through the various zonal offices or write to via email.
1. What is the toll-free number to contact Corporation Bank customer care team?
2. What is the maximum repayment period of Corporation Bank home loan?
You can choose the maximum repayment period of 30 years.
3. What I shall I do if I am unable to find any solution to my grievances with Corporation Bank?
You can contact the Banking Ombudsman appointed by the RBI.
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