Central Bank of India is one of the oldest and largest commercial banks in India. The bank has 4730 branches, 5319 ATM's and 4 extension counters across 27 Indian states and three Union Territories. It provides a wide range of banking products and financial services to corporate and retail customers.
Central Bank of India has set up an efficient customer care department to handle the grievances, queries and complaints of the customers. Through Emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Central Bank of India branch and their queries clarified.
Central Bank of India home loan is offered to individuals who wish to construct or buy a house. Known as ‘Cent Home Loan Scheme’, the home loan fulfils the purpose of home construction, purchase of flats, repairs and renovation of existing home. The maximum loan amount depends on the repayment ability of the borrower and value of the property. You can repay Cent Home Loan Scheme in maximum of 30 years. However, tenure for repair and renovation is only up to 10 years. The bank provides moratorium period for up to 36 months which is higher than all other lenders.
Central Bank of India home loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to Home loan addressed quickly through various channels as mentioned above.
E-mail communication offers you the ease of quick communication. You can raise all your queries related to home loan and get it clarified in minutes. You can send email at complaints[at]centralbank[dot]co[dot]in to get your queries clarified.
You can always reach out to the customer care support of Central Bank of India and get your clarified within minutes. You can call the toll-free number of 1800 22 1911 to reach them.
If you have not found emails, net banking or customer call centre not so effective, you can also reach out to the bank by writing to them. You can send your queries to Central Bank of India Head Office at the following address.
Central Bank of India
Mumbai – 400 021
By following social media channels of Central Bank of India, you can get regular updates of the bank’s services. You can also register your queries and concerns related to home loan application and status.
You can now reach out to the customer care department of Central Bank of India in minutes by using their mobile banking. You can download their app and register your concerns related to home loans.
Central Bank of India has a systematic grievance redressal procedure. You can follow the ways given below to register your complaints and get it resolved.
Contacting the branches
You can reach out to the nearby branch of Central Bank of India and contact the branch manager to raise your grievance. You can also fill the complaint form and submit at the branch for a reasonable action. Your query will be resolved with 7 to 10 working days.
Online complaint form
You can just visit the official website of the bank and fill up the online complaint form which may contain your personal and contact details. You will get a quick response from the customer service committee for your queries.
If your concerns regarding the service of Central Bank of India is not resolved through the above methods, you may contact the Nodal officers of the bank. You will surely get a good response from the officer.
If you are unable to get a reasonable response from the internal machinery for customer service, you may escalate the issue with the banking ombudsman appointed by the Reserve Bank of India.
Customer care numbers aid you in getting your queries resolved, help quicken process and gives you direct access to your bank and the status of your Home loan and other credit products offered by Central Bank of India, you can alternatively contact them in person through the various zonal offices or write to via email.
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