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The list of all home loan customer care numbers of banks across India
Federal Bank is one of the leading banks in the country that provides various banking products and services to their customers. Home loan is one of the products provided by the bank. While applying for a home loan, you are likely to overwhelmed by plenty of queries such as interest rate, tenure, processing fees, margin etc. If you have already applied for a home loan, you can also track the status of the loan by contacting the Federal Bank home loan customer care department. You can call at the toll-free number 1800 420 1199 or 1800 425 1199 and NRI customers can contact at +91 484 2630 994 or +91 484 2630 995.
To avail quick services, customers can call from their registered mobile numbers.
About Federal Bank Home Loan Customer Care
Federal Bank is a private sector commercial bank which was founded in 1945. The bank offers investment banking, commercial banking, retail banking, private banking, mortgage, loans and credit / debit cards amongst other products. Headquartered in Kochi, Kerala the bank has more than 1250 branches spread across the nation.
Federal Bank has set up a dedicated customer care department to handle the grievances, queries and complaints of the customers. Through Emails, voice calling, chatbot and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Federal Bank branch and their queries clarified.
Following are the services offered Federal Bank customer care team
Home loan is offered to individuals who wish to construct or buy a house. The property bought or about to be constructed is mortgaged as collateral until the repayment of the loan is completed with full interest. The repayment of the loan generally depends on the capacity of the borrower. Normally, the home loan tenure ranges between 5 to 30 years. The borrower can opt either for floating type of interest or fixed interest rate. Home loan provides tax benefits to the borrowers.
Individuals seeking information on home loans and other banking products can call at the following customer care numbers.
Customers can also contact the Federal Bank customer support through emails. You can just send out an email to seek clarifications or information regarding your home loan. Following are the email addresses that any customer can use for different purposes.
Ask Anita Chatbot
‘Ask Anita’ is a virtual chatbot that appears once you visit the official website of Federal Bank. You can just type in any queries and get answers accordingly. It is hugely helpful to get any information related to the banking products. For registering a complaint or grievances, you may have to call up the customer care or visit the bank branch nearby.
Every bank has a grievance redressal procedure wherein the customers can contact the bank to register their complaints and grievances. Federal Bank offers easy ways to contact their customer support team and help you with all the queries you may have related to home loan or any other services or banking products.
Step 1: Customer Support Team
At first, you can call up the customer support team at 1800 425 1199 or 1800 420 1199 to raise your concerns related to the services of the bank. you can also login to their official website and submit the online complaint form or customer grievance form. To do this, you must enter your contact and personal details.
Step 2: Zonal Nodal Officer
If the above method is unsatisfactory or you do not find a reasonable answer, you may very well escalate the issue to the Zonal Nodal Officer. You can find the contact details of the Zonal Nodal Officers at the official website of the bank and below is the list of addresses of Zonal Offices.
Ahmedabad Regional Office,
401, RBS, Opp. H K College,
Federal Bank Ltd,
Alapuzha Regional Office
Attingal Regional Office,
Mamom, Kizhuvilam P O,
Bangalore North Regional Office
3rd Floor, Halcyon Complex,
Federal Bank Ltd, Bangalore South Regional Office
St.Marks Road, Bangalore- 560001.
Bhubaneswar Regional Office
SCO 867, First Floor,
NAC Mani Majra,
Chandigarh (UT) – 160101.
Chennai Regional Office
Third Floor, Trinity Towers
30 Conron Smith Road
Coimbatore Regional Office,
21 Variety Hall Road
1st Floor, Federal Towers,
Gurgaon Regional Office
Ground floor, Gate no 1, Noida Botanical Garden
Gautam Budha Nagar,
Office of the regional head, The Federal Bank Ltd,
483/16, Chandan Palace,
Jail Road, Civil Lines,
G S Road,
Federal Bank Ltd, Hyderabad Regional Office,
D No 8-2-293/82/564/A-43, Prasanthi Towers,
Road No 92, Jubilee Hills,
Plot No.7, PU 4, Scheme 54,
Near Apna Sweets,
Vijay Nagar Square,
A B Road,
P B No.31, C K K Complex,
Kannur Regional Office
3rd Floor, Aditya Tower Kannur South Bazar
Opp. R T O Office,
Shrusti Mahabharat Residency,
Mahavir College Road,
Near Collector Office,
Nagala Park-416 012.
2B, "Regency" 6,
Kolkata, West Bengal-700017.
Kottayam Regional Office,
Mar Makil Centenary Memorial Building,
SH Mount P.O,
1st Floor, Federal Towers
Federal Bank Ltd, Madurai Regional Office
Building No: 137/93, North West Corner,
Madurai Citi Centre,
First Floor - Bava's Arcade,
Down Hill P O,
Federal Bank LTd,
Ground Floor, The Vintage, Kankanady Bye Pass Road,
Mangalore- 575 002,
Federal Bank Ltd, A-1,
Bandra Kurla Complex,
Bandra East, Mumbai-400051.
Federal Bank Ltd,
Navi Mumbai Regional Office,
No.51 Apsara Apartments Sector 17,
Vashi, Navi Mumbai,
1/7 First Floor, Patel Road,
Opp. Metro Pillar No.177,
Pala Regional Office,
Chooranolickal Mereena Towers,
The Federal Bank Ltd,
Office of the Regional Head,
P.B. No. 80, College Road,
Pune Regional Office,
CRU Mall, Gangadham,
Near Gagan Vihar,
Federal Bank Ltd, Salem Regional Office,
No 20, Ramakrishna Road
Federal Bank Ltd, Surat Regional Office
Ground Floor, Riddhi Shoppers
Adajan Hazira Road,Adajan,
Federal Bank Ltd, Thiruvananthapuram Regional Office,
TC 18/ 1922 (2), Near Supreme Bakers
Thodupuzha Regional Office,
Kalarickal Bazar, Pala Road,
Federal Bank Ltd, Thrissur Regional Office
ST Nagar, TB Road,
M C Road,
Step 3: Chief Operating Officer
If you feel that your query is still not resolved, you may contact the bank’s chief operating officer of the Federal Bank or The Managing Director at the below address.
Federal Bank Limited, Corporate Office
Federal Towers, Bank Junction,
Kerala -683 101.
Step 4: Banking Ombudsman
If you are unable to attain a reasonable solution within the bank, you may escalate the issue by contacting the Banking Ombudsman appointed by the RBI.
The above methods offer you a quick result on your queries related to Federal Bank’s home loan products and other services.
1. What is Federal Bank home loan customer care number?
Customers can contact the customer support team at 1800 420 1199 or 1800 425 1199 and NRI customers can contact at +91 484 2630 994 or +91 484 2630 995
2. What shall I do if the bank is unable to resolve my query or issue?
You may contact the Banking ombudsman appointed by the RBI.
3. What is the email id that I can use to send my complaint?
You can send an email at support(at)federalbank(dot)co(dot)in to register your complaints and grievances.
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