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IDBI Bank Home Loan Customer Care

When you decide to buy a home through a home loan, you will have numerous queries as to which bank to get the best loan, what will be the interest rate, processing fees, down payment etc. To get all the information, you will first check online. However, that quantum of information may not be sufficient to get the updated details on a home loan. In such circumstances, customer care team of the lender can be resourceful.

IDBI Bank has a dynamic home loan customer care support that handle all such queries related to home loans. Be it interest rate, processing fees, property value, etc., can be obtained from them at ease in a phone call, email or SMS.

The customers can contact the customer care department for any queries related to home loans by calling up the following toll-free numbers 1800 209 4324 or 1800 200 1947 or 1800 22 1070.

IDBI Bank Home Loan Customer Care Number
IDBI Bank 24X7 Home Loan Customer Care Number

IDBI Bank Customer Care

IDBI Bank’s customer care teams handle a wide range of queries related to banking products and services. You can reach to IDBI customer care support through the following ways.

Customer Care Call Centre

The IDBI Bank’s customer care support team works 24X7 to handle customers’ every concern. Apart from the above toll-free numbers, customers can also call at 022- 67719100, and NRI customers can contact at 0091- 22- 67719100. Calling these numbers will give you quick access to the customer support team, but these are chargeable.

For hot listing your debit and credit cards of IDBI Bank, you can call the toll-free number 1800 22 6999.

Social Media

IDBI Bank is active on all social media platforms. Latest information on the banking services and products are updated on a regular basis. You can directly message the bank or follow their pages to get the latest updates.

Phone Banking

With the mobile banking option, you can register your complaint or seek information on the go. You can download the mobile application of IDBI Bank and contact the customer support team instantly.

An Overview of IDBI Bank Home Loan

IDBI Bank has a wide range of home loan products catering to the varied needs of people. All salaried and self-employed individuals can get a home loan from IDBI Bank. The interest rate on IDBI Bank home loans starts from 8.35% onwards. One can get up to 90% value of the property depending on the loan amount. The home loan can be repaid over 30 years.

The borrower can opt either for floating type of interest or fixed interest rate. Home loan provides tax benefits to the borrowers.

IDBI Bank home Loan Customer Care

IDBI Bank home loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to home loan addressed quickly through various channels as mentioned above.

Customer care numbers aid you in getting your queries resolved, help quicken process and gives you direct access to your bank and the status of your home loan and other credit products offered by IDBI Bank. You can alternatively contact them in person through the various zonal offices or write to via email.

IDBI Bank Grievance Redressal Procedure

IDBI Bank has a systematic grievance redressal procedure which offers customers a hassle-free solution. You can at first contact the branch manager nearby and convey your concerns about the grievances. The branch manager will take necessary steps to provide the resolution. You can also call up the customer support team and lodge the complaint about your concern. If the query or grievance is not resolved within 10 working days, you may escalate the issue to Grievance Redressal Officer in your respective zone. If the response is still unsatisfactory, you may escalate the issue to the Chief Grievance Redressal Officer of IDBI Bank at the below address.

Chief Grievance Redressal Officer,

IDBI Bank Ltd.

Customer Care Centre,

19th Floor, D Wing,

IDBI Tower, 

WTC Complex,

Cuffe Parade, 

Mumbai -400 005

IDBI Bank Zonal Offices

The customers can also contact the following zonal offices and get information related to home loans.

S. No.OfficeJurisdiction

Delhi Zone

1st Floor, Videocon Tower, E-1,

Jhandewalan Extension,

New Delhi Pin:110055 

Delhi (UT - NCT)

Delhi & NCR, Rajasthan, Uttar Pradesh, Uttarakhand


Chandigarh Zone 

SCO 72-73,

Sector 17 – B,


Pin: 160017

Chandigarh (UT), Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir


Kolkata Zone 

44, Shakespeare Sarani,

PB No 16102, Kolkata,

West Bengal  

Pin: 700017

West Bengal, Bihar, North East States


Bhubaneswar Zone

IDBI House,


Ground Floor,

Unit -IX

Bhubaneshwar, Odisha 

Pin: 751022

Odisha, Jharkhand, Chhattisgarh


Mumbai Zone 

4th Floor, IDBI Tower,

Plot No C-7, G Block,

Opp NSE, Next To SBI, BKC,

Bandra (E), Mumbai  

Pin: 400051

Mumbai, Nashik


Nagpur Zone  

Gupta House, 

Plot no 1,

Ravindra Nath Tagore Marg,

Civil Lines,


Pin: 440001

Eastern Maharashtra


Ahmedabad Zone 

IDBI Complex,

Lal Bungalows,

Off CG Road,


Pin: 380006

Gujarat, Madhya Pradesh, Dadra & Nagar Haveli and Daman & Diu


Pune Zone

IDBI House, Fourth Floor

Dynaneshwar Paduka Chowk

Fergusson College Road,

Shivaji Nagar 

Pune Pin :411004

Pune, Satara, Kolhapur, Sangli Districts & State of Goa


Chennai Zone 

3rd Floor, Khivraj Complex – I, 480,

Anna Salai,

Nandanam, Chennai, 

Tamil Nadu  

Pin: 600035

Tamil Nadu, Puducherry and Andaman & Nicobar


Bengaluru Zone

IDBI House,

58 Mission Road,

Bangalore, Karnataka 

Pin: 560027

Karnataka, Kerala

FAQs: IDBI Bank Home Loan Customer Care

1. What is the toll-free number to contact IDBI Bank home loan customer care?

Customers can call the following toll-free numbers 1800 209 4324 or 1800 200 1947 or 1800 22 1070 to get any queries clarified.

2. What is the maximum repayment period on IDBI Bank home loans?

The borrowers can repay the home loan in maximum of 30 years.

3. What is the interest rate on IDBI Bank home loans?

The interest rate on IDBI Bank home loans start from 8.35% onwards. However, the rate of interest will vary from customer to customer.

Idbi Bank Home Loan Customer Care - Customer Reviews

4 / 5 (11 Reviews)
14 Sep 2020

Credit Report Analysis,Usefulness of information,GOOD

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