Lakshmi Vilas Bank Home Loan Customer Care

Lakshmi Vilas Bank Customer Care

Lakshmi Vilas Bank has set up an efficient customer care department to handle the grievances, queries and complaints of the customers. Through Emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Lakshmi Vilas Bank branch and their queries clarified.

What is a home loan?

Home loan is offered to individuals who wish to construct or buy a house. The property bought or about to be constructed is mortgaged as collateral until the repayment of the loan is completed with full interest. The repayment of the loan generally depends on the capacity of the borrower. Normally, the home loan tenure ranges between 5 to 30 years. The borrower can opt either for floating type of interest or fixed interest rate. Home loan provides tax benefits to the borrowers.

Lakshmi Vilas Bank Home Loan Overview

Lakshmi Vilas Bank home loan can be used for purchase of a new house or flat, repair or renovate existing property, self-construction on own land and balance transfer option. You can choose the home loan with the repayment period of up to 20 years. One can get the maximum loan amount of up to 80% value of the property as loan amount. The bank provides attractive interest rate on home loans.

Lakshmi Vilas Bank Home Loan Customer Care Help Line

Lakshmi Vilas Bank home loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to Home loan addressed quickly through various channels as mentioned above.

The customers can easily contact Lakshmi Vilas Bank’s customer care representative through the below toll-free number 1800 425 2233.

By Post

You can also get in touch with Lakshmi Vilas Bank and write to them about your complaint or grievance to the following address.

The Lakshmi Vilas Bank Ltd. 

Corporate Office 

LVB House,4/1, Sardar Patel Road,

Guindy,

Chennai - 600032

Tamil Nadu, India.

Mobile Banking

By downloading the mobile application of Lakshmi Vilas Bank, you can get in touch with the customer care team of the bank and get your queries clarified from anytime and anywhere.

Social Media Platforms

As social media platforms have become popular channels to stay connected with people, Lakshmi Vilas Bank to has pages where you can follow them for more updates and information. You can also message them to get your home loan queries clarified.

Lakshmi Vilas Bank Grievance Redressal Procedure

Lakshmi Vilas Bank has a systematic procedure to handle customers’ grievances and complaints. You can get your problems resolved at the first step itself. However, if you are unable to find any resolution, you can escalate the issue with higher officers of the bank.

Step 1: Online Complaint Form

At this level, you can visit the official website of the bank where there is a dedicated page for Customer Grievance Redressal. You need to enter your contact and personal details and the comments and feedback to submit the form.

Step 2: Customer Service Committee

If you are unable to get a satisfactory response from step 1, you can escalate the complaint to the customer service committee which is assigned to take care of customers’ grievances.

Step 3: Regional Nodal Officer

When you could not get a satisfactory resolution even from the step 2, you can escalate the matter to the Regional Nodal Office. Following are the addresses of Regional Nodal Officers of various branches.

FAQs: Lakshmi Vilas Bank Home Loan Customer Care

1. What is the toll-free number of Lakshmi Vilas Bank?

The toll-free number is 1800 425 2233.

2. What is the home loan tenure of Lakshmi Vilas Bank?

You can choose the maximum repayment period of 20 years.

3. How can I apply for a home loan with Lakshmi Vilas Bank?

You can either apply online or visit the nearby branch for a home loan with Lakshmi Vilas Bank.

About Lakshmi Vilas Bank

Lakshmi Vilas Bank was founded in 1926 by a group of seven businessmen of Karur under the leadership of Shri V.S.N. Ramalinga Chettiar. They have branches in the states of Tamil Nadu, Andhra Pradesh, Karnataka and Kerala. There are also branches in important financial centres such as Mumbai, New Delhi and Kolkata as well as in other significant business centres in Maharashtra, Gujarat and Madhya Pradesh. They operate with 511 branches and 981 ATMs across India.