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State Bank of India Home Loan 24X7 Customer Care
State Bank of India (SBI) is the largest bank in India with a network of more than 15000 branches. The network reaches out to the remotest areas in the country offering a variety of financial products and services to both corporates as well as individuals.
The bank offers the best home loans for varying categories of customers. From plot purchase to building a house, home loans are offered to creditworthy individuals. If you any queries related to home loans, you can call at 24X7 customer care number 1800 11 2211.
The following is a list of services offered by the bank. Though the list is not comprehensive, it covers most of the products and services offered.
| Retail Internet Banking | Corporate Banking |
|---|---|
| Transfer funds to own and third party accounts | Convenience banking – Operate your account from the comfort of home or office. |
| A suite of completely online deposit products (Fixed, Recurring, Flexi, Tax Saving etc.) | Maker – Checker model to ensure security and integrity in the transactions. |
| Airline, Rail, Bus and hotel ticket booking | Anytime Banking- Enquire/transact on your account on a 24 x 7 basis. |
| Online Shopping and instant recharge features. | Save time and costs- No need to go to the bank branch for routine transactions. |
| IMPS Funds Transfer | Promote Green Banking – No hassle of paper work |
| Western Union Service | Pay your Bills, taxes and statutory dues online- Beat the queues. |
| Credit beneficiary accounts using RTGS/NEFT feature | File upload facility: Facilitates bulk payment of salary, tax, pre-paid card top up, utility bills, remittances etc. |
| Generate account statements | Transfer money to other bank and SBI accounts. |
| Setup Standing Instructions and Scheduling payments | Supplier Payment - Make online, instantaneous payments to registered suppliers. |
| Configure profile settings | Merchant Payments by using Merchant pre-approved limit to different merchants like telecom, electricity, municipal corporations etc., |
| E- Tax for online tax payment | ASBA: Apply to IPOs online. |
| E - Pay for automatic bill payments | MIS / Reverse file: - Convenience of easy reconciliation. |
| Avail DEMAT and IPO services | State Bank collect – For collecting and remitting various fees, collections, etc. |
| Pay bill of Visa Credit Card issued by any Bank. | |
| Other Value added Services |
Their online portal provides access to the bank from any geographical location at any time. It supports all branches of the bank as well as associate banks.
State Bank of India 24X7 Customer Care
Apart from all the services that the bank provides via the portal, SBI has a well-established customer care centre as well as a mechanism to answer customer queries and address any complaints, queries, and disputes. At the front line is the customer care call centre which is available 24x7 to answer customer care queries. You may call 1800 11 2211 (toll-free),1800 425 3800 (toll-free) or 080-26599990 to ask about products, follow up on requests, make new requests, or lodge complaints.
What is a home loan?
A home loan is a loan offered to an individual for the purpose of purchasing a house or constructing one. The amount of loan granted usually depends on the following factors –
- The value of the property to be purchased or the estimated cost of construction
- The income of the borrower and his repayment capacity
- The term of repayment desired by the borrower
Loan terms usually range from 5 to 30 years.
State Bank of India Home Loan Customer Care helpline
The State Bank of India Home Loan Customer Care helpline numbers are available 24x7 to resolve all customer queries regarding interest rates, loan terms, repayment options and so on. You can also have any grievances resolved through the helpline numbers.
For SBI Home Loan you can call 1800 11 2211 (toll-free), 1800 425 3800 (toll-free) or 080-26599990 at any time during the day or night. You can also visit their website and click “Get a call back”. They will call back usually within 24 hours. The website has a branch locator which will help you locate the SBI branch nearest to you. You can then pay a personal visit to the branch to resolve your queries.
Mobile Banking:
State Bank of India has a well-developed mobile banking system. The mobile app FreedoM is available over various networks for Android, iOS and Windows platforms. Here is a list of services available –
1. Wireless Application Protocol (WAP)
- All types of fund transfer
- Balance enquiry
- Mini Statement
- Making a request for check book
- Enquiries with respect to Demat.
- Payment of utility bills
- Mobile /DTH recharge
- M Commerce via mobile wallet.
2. SMS Service
Send the relevant keyword for the following services to 9223440000 via SMS and receive instant reply.
- Balance Enquiry
- Mini Statement request
- Mobile recharge
- Mobile wallet top up
- IMPS - Send recipient’s mobile number, MMID, account number & IFSC code
- Change MPIN
- IMPS Merchant payments via mobile wallet
3. Mobile Banking Service over USSD (Unstructured Supplementary Service Data)
This service is offered on all non CDMA phones. You need not download the app. You only need to dial *595# to avail the following services -
- Balance Enquiry
- Mini Statement
- Mobile recharge
- Funds Transfer to SBI account of transferee
There are some protocols for each service. You would be well advised to ensure that these protocols are followed to avoid breach, hacking and other mishaps. Please visit the official website of the bank for details.
Social Media Platform
In this digital age, social media are increasingly becoming a means of communication not only on a personal level but also professionally. State Bank of India has its own page on Facebook and is active on Instagram, Twitter and other social media too. You can post your queries and feedback on these platforms if you wish.
How to Apply for Home Loan with State Bank of India?
The best way to apply for SBI Home Loan is to visit their official website. You have to option not only to apply for a home loan but also to search for your dream house from a number of pre-approved projects. There is also a loan calculator which will help you decide the amount of loan you need before you fill in the online form. If you still wish to speak to an executive, you can call their customer care number or simply click Get a Call Back and place a request for an executive to call you. You can also apply by visiting the nearest SBI branch and filling in the application form there.
Once you have applied, the bank officials will review your application and revert with any queries they may have. You can track your application using your application number – which will be given to you on application – by visiting the bank website.
State Bank of India Grievance Redressal Mechanism
State Bank of India offers you the best service possible with respect to home loans and other products. Despite this if you still have a complaint they have a well-organized grievance redressal system where you can lodge a complaint.
The first step is to call the customer care or visit a branch and register your complaint. Once registered, you will be given a complaint number. Please keep this handy for future reference.
We advocate waiting for a period of 10 working days for your complaint to be processed. If you have not received any reply within 10 working days, you can move to the next step.
Write to the local Nodal office at the following address –
| Zones | Nodal Office Address |
|---|---|
| State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli | State Bank of India, Local Head Office, Bhadra, Ahmedabad-380 001 |
| State of Karnataka | State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore-560 001. |
| States of Madhya Pradesh and Chhatisgarh | State Bank of India, Local Head Office, Hoshangabad Road, Bhopal-462 011. |
| State of Orissa | State Bank of India, Local Head Office, 111/1, Pandit Jawaharlal Nehru Marg, Bhubaneswar Orissa-751 001. |
U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of Haryana other than those mentioned under Delhi | State Bank of India, Local Head Office, Sector-17-B, Chandigarh-160 017 |
| State of Tamil Nadu & U.T. of Pondicherry | State Bank of India, Local Head Office, Circletop House, 16, College Lane, Chennai-600 006 |
States of Delhi, Rajasthan,Uttaranchal & part of Haryana U.P. Districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr. Haryana Districts of Faridabad, Gurgaon and Sonepat Uttranchal All Districts | State Bank of India, Local Head Office, 11, Sansad Marg, New Delhi-110 001 |
| 7 States of North-East | State Bank of India, Local Head Office, A.T. Road, Bharalumukh , Post Box No. 103, Guwahati-781 009 |
| State of Andhra Pradesh | State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad - 500 095. |
States of West Bengal, Sikkim and U.T. of Andaman & Nicobar Islands | State Bank of India, Local Head Office, 'Samriddhi Bhavan, 1, Strand Road, Kolkata-700 001. |
State of U.P. covering districts other than those mentioned under New Delhi | State Bank of India, Local Head Office, New Administrative Bldg., Motimahal Marg, Hazratganj , Lucknow-226 001. |
| States of Maharashtra & Goa | State Bank of India, Local Head Office, Bandra Kurla Complex Mumbai-400 051. |
| States of Bihar and Jharkhand | State Bank of India, Local Head Office, Judges Court Road, Patna-800 001. |
| State of Kerala | State Bank of India, Local Head Office, S. S Kovil Road Thampanoor, Thiruvananthapuram, Pin-695 001 |
Customer care cells help in resolving your queries and speed up the process of loan disbursement as well as other processes. They enable you to know the status of your bank accounts, applications for home and other loans, as well as track your complaints. The information provided here is accurate to the best of our knowledge however it is subject to change at any time by the bank authorities.
FAQs
1. How can I contact SBI customer care loan?
SBIs 24x7 helpline number is 1800 1234, 1800 11 2211, 1800 425 3800, 1800 2100 or 080-26599990. These numbers are accessible from all landline and mobile phones.
2. How do I complain about my SBI home loan?
SMS “UNHAPPY” to the following number 8008202020 Or call on the toll free numbers.
3. What is the email id of SBI customer care?
The email id is gm.customer@sbi.co.in
4. How can I get a UTR number from SBI?
For checking the UTR number you can visit the detailed account statement in the online banking section
5. What is the waiting period for the complaint to be addressed?
The general waiting period is 10 days for a complaint to be addressed.
6. What happens after registering the complaint with SBI ?
After the complaint registration, a unique complaint number is allotted to the individual for future reference with SBI home loans.
7. How can a complaint be lodged online for SBI home loans?
To file a complaint online the individual can log in to sbi.co.in or cms.onlinesbi.com. Through these channels, the bank branches can view the complaints.
8. How to check your home loan status?
Anyone can check their home loan status by calling on the toll free number 1860 419 5555.
Sbi Home Loan Customer Care - Customer Reviews
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