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Punjab National Bank Home Loan 24X7 Customer Care

Punjab National Bank offers many schemes of home loans to suit varying needs. It is an aspiration in everyone’s lives to own a house. Punjab National Bank helps you achieve this dream with its competitive home loans. Low interest rates and easy processing of the loan applications makes it very easy to deal with the bank. One can also apply online for a home loan with Punjab National Bank. The bank has set up toll free numbers for anybody who wants information or status on loan application. The Punjab National Bank Home Loan Customer Care numbers are 1800 180 2222 and 1800 103 2222. Global users can contact the bank at +91 120 249 0000.

Punjab National Bank Home Loan Customer Care Number
Punjab National Bank 24X7 Home Loan Customer Care Number

Punjab National Bank 24x7 Customer Care

For information or complaints, one can get in touch with Punjab National Bank in many ways. The bank has set up a 24x7 Customer Care helpline number for various banking needs. The number is 1800 180 2222 and 1800 103 2222. One can also visit the bank website for immediate information on their products and services. The FAQ section is quite helpful to resolve smaller queries quickly. Another way to get your clarifications sorted is by visiting the nearest bank branch and personally consult a bank representative.

What is a home loan?

A home loan helps in plugging the financial needs for buying a house. The individual can repay the borrowed amount within the set tenure period. The property being bought acts as the mortgage for the loan. A home loan can have a flexible or fixed rate of interest. The repaying capacity of the individual is the primary factor in determining the home loan amount. The repayment capacity is based on the monthly disposable income. If this income is high, then the loan amount also becomes higher. The tenure of a home loan can vary between 5 to 30 years. Also, one can avail tax benefits on home loans.

Punjab National Bank Home Loan Customer Care Helpline

One can get all basic information on home loans through the bank website. Punjab National Bank has also made it easier to connect with them through a toll free number dedicated for housing loans. This number is 1800 120 8800. The Punjab National Bank Housing Finance Customer Care number is 011 23357174 and email is loans(at)pnbhfl(dot)com. Internet banking is also option with Punjab National Bank. One can download the bank app and navigate through the information with a click of a button. This is available both on the Apple Store and Google Play. The presence of the bank on social media channels also makes it easier to connect with the bank on various activities.

How to apply for Home Loan with Punjab National Bank

Applying for a home loan with Punjab National Bank can be done in many ways. One can call the Home Loan Customer Care number at 1800 -120-8800 or send an SMS PNBHFL to 56161. A call back facility is also available once you leave contact details on the website. The bank also offers doorstep service with a dedicated relationship manager.

You need to submit the loan application with the required set of documents. The application is then accessed by the bank to check various eligibility and funding norms. A property evaluation and title check is carried out by the bank to determine the property value and legal clearance of the property to finalize the loan amount. Based on the internal and regulatory policy, the bank has the right to reject your loan application. One needs to submit the original property documents along with signing agreements, handing over registered property papers and submission of post-dated cheques or ECS. Once the bank finds all documents in order, it will disburse the loan amount to the developer/builder. The EMI will start after this step. The Punjab National Bank website offers EMI calculator to easily calculate the EMI on the basis of interest rate, principal loan amount and the tenure.

One needs to check for loan eligibility before applying for a home loan. This helps in avoiding any rejections or unnecessary hassles in the loan application process. The bank also checks for your credit worthiness. It is important to check your credit score and make it favourable to ensure the loan application is approved.

Punjab National Bank Grievance Redressal Mechanism

Punjab National Bank has clearly laid out the Grievance Redressal process for customers and non-customers of the bank. This ensures better interaction and resolution of issues quickly.

The 1st step of this process is to register your complaint with the Bank Branch Manager for immediate redressal. This can be done by getting the complaint form and submitting it. The branch manager is the first point for immediate redressal of grievance. For faster resolution, the bank recommends submitting it through online method. Select branches of the bank offer hotline services for connecting to the call centre to lodge complaints. If you do not get satisfactory response from the branch manager, the issue can be escalated in the following manner:

Level 1

You can write regarding the issue to the Circle Head of Punjab National Bank. The concerned contact details for different regions have been mentioned on the bank website.

Level 2

In case you are not satisfied with the response offered by the Circle Head within a reasonable time period, you can escalate the issue to the Zonal manager of Punjab National Bank. The contact details of various zonal managers are available on the bank website.

Level 3

Furthermore, if you are not satisfied with the response received from the Zonal manager, the matter can be escalated to the Principal Nodal Officer at:

Principal Nodal Officer (General Manager),

Punjab National Bank

Customer Care Centre

Plot No. 4, Sector-10, Dwarka

New Delhi-110075

E-Mail: care(at)pnb(dot)co(dot)in

The Bank internally escalates all cases to the Internal Ombudsman for a final decision where either the complaint is rejected or partial relief is offered.

The Punjab National Bank Circle Offices and branches are listed below:

1Agra1-2, Raghunath Nagar, MG Road, Agra, U P -282002
2Ahmedabad6th Floor,Gujarat Bhavan, Opp M J Library, Ellissbridge, Ahmedabad,Gujarat-380006
3AllahabadFirst Floor Sangam Place, Civil Lines, Allahabad
4Alwar1st & 2nd Floor, Harshil Tower, Naru Marg, Aerodrome Road, Alwar, Rajasthan.
5Amritsar2nd Floor,Opp.St. Francis Schoo;, MC LEOD Road, Amritsar,Punjab- 143001
6Andhra (Vijayawada)House No: 9-35, First Floor, Kavuri Towers, Kamayya Thopu Centre, Kanuru, Vijayawada, Andhra Pradesh-520007
7Arrah2nd Floor,Hotel Regal Complex,East Ramana Maidan Rd,Ara , Bihar-802301
8BareillyPNB House Plibhit Bypass Road,Bareilly,U P -243006
9BharatpurPNB House, Super Bazar, Bharatpur, Rajasthan-321001
10BhatindaSCO 29 to 31,Model Town,Ph-1,Opposite TV Tower, Bhatinda, Punjab-151001
11BhopalPNB House,1,Arera Hills,Bhopal, M P -462011
12BiharshariffRamchandrapur,Biharsharif,Distt Nalanda,Bihar -803101
13BilaspurA-48, Gaurav Path Ring Road No.2, Near Pallav Bhawan Bilaspur - 495001
14BokaroSector 4, City Centre, Bokaro Steel City Bokaro, Jharkhand
15BulandshahrPNB House, Yamunapuram,Bulandshahr, U P -203001
16BurdwanShri Durga Market,GT Road 2nd floor ,police line bazar post office – Sripally Burdwan West Bengal – 713103.
17ChandigarhPNB House,SCO.31-42,Bank Square,Sec-17B Chandigarh, PIN-160017
18ChennaiPNB Towers, 2nd & 3rd floor, no.46-49, Royapettah High Road, Royapettah, Chennai – 600014.
19Coimbatore179, Khanda Enclave,Ram Nagar, Coimbatore – 641009, Tamil Nadu
20DarbhangaNear Radio Station, G M Road Distt – Darbhanga, Bihar - 846004
21DehradunPNB House,1-Paltan Bazar,Dehradun, Uttrakhand-248001
22Delhi CentralRajendra Bhawan, Rajendra Place, New Delhi-110008
23Delhi NorthRajendra Bhawan, Rajendra Place, New Delhi-110008
24Delhi SouthRajendra Bhawan, Rajendra Place, New Delhi-110008
25DharamshalaNear GPO, Dharamshala,HP-176215
26ErnakulamPNB House,2nd Floor, 40/1461,Market Road, Ernakulam,Kochi, Kerala-682011
27FaizabadAcharya NarendraDeo Nagar, Deokali Road, Distt- Faizabad, U P - 224001
28Gaya400, A P Colony, Gaya, Bihar-823001
29GorakhpurAlhadpur, Opp. Tulsi Inter College,Gorakhpur, U P -273001
30GwaliorVatsal Mansion, Citry Centre Gwalior M.P
31HamirpurNew Road Hamirpur (HP) -177001
32HaridwarSector-IV,BHEL Complex,Haridwar,Uttarakhand-249401
33HissarITI Chowk,Dabra Road, Hissar,Haryana-125005
34HoshiarpurImprovementTrust Building, Chandigarh Road,Hoshiarpur, Punjab
35Hyderabad (Telangana)6-1-73,Sayeed Plaza,Saifabad,Hyderabad-500004
36Indore20,Sneh Nagar,Indore, M P
37Jabalpur1227,Napier Town, Jabalpur, M P -482001
38Jaipur2, Nehru Place, Tonk Road,Jaipur, Rajasthan -302015
39JalandharCivil Lines, Jalandhar, Punjab-144001
40JammuGupta Tower, 1st Floor Rail Head Complex, Bahu Plaza, Jammu 180012
41JhansiNear Sudha Nursing Home, Kanpur Road, Jhansi, U P -284128
42Jodhpur802,Angira Darpan,1st Floor,Chopasni Road,Jodhpur, Rajasthan-342003
43Kanpur59/29 Birhana Road, Kanpur, U P-208001
44KapurthalaPNB House, Satyanarayan Bazar, Kapurthala,Punjab-144601
45KarnalMeera Ghati Sadbhawana Chowk, GT Road,Karnal, Haryana-132001
46Karnataka26-27 , M G Road, Raheja Towers,Banglore, Karnataka-560001
47KashipurBazpur Road,Kashipur Distt Udhamsingh Nagar, Uttrakhand-244716
48KolkataA G Tower,3rd Floor,125/1, Park Street, Kolkata-700017
49KozhikodeShathabdi Bhavan, Mini Bypass Road, PO Govindapuram, Kozhikode-673016,Kerala
50KurukshetraSandeep Chatha Complex,Pipli Road, Kurukshetra, Haryana-136118
51Lucknow4,Vibhuti Khand,Opp PICUP Building, Gomti Nagar,Lucknow, U P -226010
52LudhianaSite No.-5, Ferozepur Road, Ludhiana,Punjab-141012
53MandiM G Road,Mandi Distt.- Mandi (H.P.) PIN-175001
54MeerutLIC Building,Prabhat Nagar, Saket, Meerut, U P -250001
55MidnaporeVidyasagar Road,Battala Chowk, Midnapur, W B - 721101
56MoradabadRam Ganga Vihar, Ph-II, Kanth Road,Moradabad, U P -244001
57Mumbai CityMaker Tower F-Wing, 7th Floor, Cuffe Parade WorldTrade Centre Mumbai
58Mumbai SuburbPlot Noc-5, G Block, Bandra Kurla Complex, Bandra(East), Mumbai-400 051
59Muzaffarnagar68,Kambalwala Bagh,New Mandi Muzaffarnagar, U P 251001
60MuzaffarpurAghoria Bazar, Mazaffarpur, Bihar-842002
61NagpurPNB House, Kingsway, Nagpur, M P -440001
62NoidaC-13, 3rd floor, Sector-1, Noida-201301
63North EastNilgiri Mansion, Bhangagarh, G S Rd,Guwahati-781005
64OrissaDeen Dayal Bhawan,4th Floor,Janpath, Ashok Nagar,Bhubaneswar,Orissa-751009
65PatialaKaram Complex, Sirhind Road,Patiala, Punjab-147001
66PatnaChanakya Tower,R- Block.Patna-800001
67PuneAurora Towers, Mezzanine Floor,9 Moledina Road,Pune Camp, Pune-411001
68Raipur2nd Floor, Madina Manzil, Kutchery Chowk, Raipur, Chhattisgarh 492001
69RanchiBagroy Market,Main Road, Ranchi-834001
70RohtakRam Gopal Colony,Sonepat Road, Rohtak, Haryana-124001
71SambalpurBalaji Mid Town, 1St Floor, Deheripali, Po-Budharaja,Dist:-Sambalpur, Odisha - 768004
72ShimlaRegent House, Near Lift,The Mall, Shimla, H P - 171001
73SriganganagarPNB House Meera Chowk Jawahar Nagar Srigangangar (Raj) Pin-335001
74Surat4th floor, Tulsi krupa Arcade, Aaimata chowk, Suratbardoli road, Surat-395010
75UdaipurLIC Building 3rd Floor Reti Stand Udaipur, 313002
76VaranasiS-20/56 D, Kenndy road,The Mall, Cantonment, Varanasi, U P -221002

Punjab National Bank Home Loan Customer Care - Customer Reviews

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