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Corporation Bank Personal Loan 24X7 Customer Care

Corporation bank has a systematic customer cares service channel to deal with any issues that the customers may face with regards to the various products and services offered by the bank or to get any information about the same. Customers can call the general enquiry number as well as the specific query number to resolve their specific queries like personal loans, credit card or debit card related issues, NRI banking, corporate banking, etc.

The customers can contact the 24X7 customer care department for any queries related to personal loans by calling up the following toll-free numbers:1800 425 2407,1800 22 6606.

The customer care team can also be reach via the following e-mail ID ftscentre[at]corpbank[dot]co[dot]in and for any general queries, you can mail at query[at]corpbank[dot]co[dot]in.

Corporation Bank Personal Loan Customer Care Number
Corporation Bank 24X7 Personal Loan Customer Care Number

What is the Corporation Bank Personal Loan Customer Care Number?

Corporation Bank Personal Loan Customer Care

Customers can contact the customer care service of the bank for any kind of queries or to register their complaints or grievances regarding personal loans on their general query channels or their retail lending division. The channels for the same are,

General query – 

  • Toll free number – 1800 425 3555
  • Email id – query[at]corpbank[dot]co[dot]in
  • Postal address –  Corporate  Bank Customer Service Division, Corporate Office, Mangala Devi Temple Road, Pandeshwar, Mangalore – 575001

Retail Lending Division – 

  • Landline number – 0824-2861447
  • Email id – horls[at]corpbank[dot]co[dot]in
  • Postal address -  Corporate  Bank Retail Lending Division, Corporate Office, Mangala Devi Temple Road, Pandeshwar, Mangalore – 575001

Forex – 

  • Email id – ibd[at]corpbank[dot]co[dot]in
  • Postal address -  Corporation Bank Investment & International Banking Division 15, Mittal Chambers,  1st floor, Nariman Point Mumbai – 4000021

The bank enables the customers to submit their queries or request a call back regarding any products that they are interested in by submitting an online request for the same at a separate portal available at the bank’s website.

What is a Personal Loan?

Personal loans are one of the basic products offered by any bank. They are the quickest and the easiest mode of loans available in the market without any hassles and lengthy documentation and verification process.

Details of Corporation Bank Personal Loan

The personal loans offered by Corporation Bank is at easy affordable rates of interest with minimum documentation to enable the customers meet their genuine personal needs like medical emergencies, wedding in the family, travel plans, renovation plans for their home, etc. Customers can find some of the details of the personal loans offered by the bank here.

  • The eligible customers for such loans are the permanent employees of Central /State Government, Public Sector Undertakings, Schools, Colleges, Universities, Research Institutions, Public Limited/Private Limited Companies, employees having their salary routed through the bank, pensioners having their pension account with the bank and other non-salaried individuals having a regular relationship with the bank.
  • The minimum and maximum loan amount that can be disbursed under this scheme is Rs. 10,000 and Rs. 3,50,000 respectively for a maximum tenure of 60 months (5 years). The amount of loan disbursed in each case will depend on the class of the individual (salaried/Non-salaried/pensioner) as well as the length of their relationship with the bank.
  • The rate of interest for such loans ranges from 10.75% to 12.25% (applicable from November 2019) and depends on the credit score as well as the relationship of the customer with the bank.
  • The bank charges a nominal processing fee of 1.5% of the loan amount (maximum Rs. 500) at the time of sanctioning of the loan.
  • The bank also requires a co-obligation or third party guarantee as per its policy to sanction the loan and has no prepayment charges or any margin requirements.

Grievance Redressal

Corporation Bank has three levels of escalation within its system. The following are the levels of escalation available to the customer if he/she has to report any issue or raise any query.

Level 1 – 

The primary level of escalation is where the customer raises the complaint or issue with the customer care of the Bank or at the Bank’s Branch to Branch Manager. The tracking id is generated at this point which has to be mentioned in all future correspondence. Customers can expect a response within 7 working days of filing the complaint or grievance.

Level 2 –

If the response received by the customer from the Branch Manager is unsatisfactory or if the response is not received in due time, such customer can contact the Customer Relation Officer at the Zonal Level. The response at this stage is to be received within15 working days of raising the complaint to the Zonal Level.

Level 3 –

The customer can further escalate the complaint/grievance to the Nodal Officer and the Chief Grievance Redressal Officer at the Head office as appointed by the Bank in this regard.

If after exhausting the above channels of addressing the issue, the customer has still not received a satisfactory response or the response is not received in due time, the customer can contact the Banking Ombudsman appointed by RBI.

The contact information of all the Nodal and the Zonal Offices is enlisted below.

ZONEADDRESSTELEPHONE

Ahmedabad

Corporation Bank

Zonal Office

II Floor, P.B.No.4106

Near Navrangapura P.O.

Ahmedabad -380 009

079-26421956

Bhopal

Corporation Bank

Zonal Office

Plot No.181,

Hardev Complex, Zone II

M.P.Nagar

Bhopal - 462 011

0755-2559961

Jaipur

Corporation Bank

Zonal Office

2nd Floor, Orbit Mall

Ajmer Road

Jaipur-302006

0141-4007404

Vadodara

Corporation Bank

Zonal Office

Peridot Hub, 24, Urmi Society,

Near Urmi Crossing,

Productivity Road, Akota,

Vadodara - 390007

0265-2343634

Rajkot

Corporation Bank

Zonal Office

"Nijanad",

Dhebar Road,

PB.No.556,

Rajkot-360002

0281-2227760

Bengaluru South

Corporation Bank

Zonal Office

5th Floor, Nitesh Timesqaure

No.8, M G Road

Bengaluru - 560001.

080-25599420

Bengaluru North

Zonal Office

Ground Floor, “Jeevan Sampige”,

No. 1/1, 2nd Main, Sampige Road,

Malleswaram,

Bengaluru - 560 003

080-23464252

Belagavi

Corporation Bank

Zonal Office Sagar Plaza

Kolhapur cross, P.B. Road

Belagavi - 590 010

0831-2470951

Hubballi

Corporation Bank

Zonal Office Moorusavira Mutt Press Building,

New Cotton Market Road

P.B. No. 619

Hubballi -580 029

0836-2229020

Mysore Zone

Corporation Bank

Zonal Office #2254, “Kousalya” III-Floor,

South Wing,

Vinobha Road

Mysuru - 570005

0824-2526501

Mangaluru

Corporation Bank

Zonal Office

8th Cross, Gandhi Nagar,

Near Ladyhill Circle,

Mangaluru - 575 001

0824-2444341

Udupi

Corporation Bank

Zonal Office Corporation Bank Building

Corporation Bank Marg

P.B. No.64

Udupi - 576 101

0820-2520776

Chennai

Corporation Bank

Zonal Office

38 & 39, Whites Road

P. B. No. 2227

Chennai - 600 014

044-28520837

Coimbatore

Corporation Bank

Zonal Office Zonal Office, Renga’s “Westend”

P.B.No.6433, T.S. No.12/20

N.S.R. Road

Saibaba Colony

Coimbatore - 641 011

0422-2435905

Tiruchirapalli

Corporation Bank

Zonal Office

First Floor, Sivasakthi Complex,

No.174, 10th Cross (West),

Thillainagar,

Tiruchirapalli- 620018

Dist: Mutharaiyur, State: Tamil Nadu

0431-4244200

Thiruvananthapuram

Corporation Bank

Zonal Office

Apporva Chambers,

TC 14/2143 (2),

Sunny Meads lane, Palayam,

Thiruvananthapuram-695034

Dist: Thiruvananthapuram, State: Kerala

0471-2338280

Kochi Zone

Corporation Bank

Zonal Office

35 / 3078, J & J1, II Floor

Pukalakkatt Building

Thammanam Road, Palarivattom

0484-2347428

Nellore

Corporation Bank

Zonal Office

No.15/196, Gunturuvari Street,

Brindavanam,

Nellore-524 001

State: Andhra Pradesh

0861-2337057

Delhi North

Corporation Bank

Zonal Office

M.G.F. Building,

2nd Floor,

1, Faiz Road, Jhandewalan,

New Delhi -110 005

011-28755218

Delhi South

Corporation Bank

Zonal Office

M.G.F. Building,

1st Floor,

1, Faiz Road, Jhandewalan,

New Delhi -110 005

011-28754092

Ludhiana

Corporation Bank

Zonal Office

SCO 16, Sector- 32 A

Chandigarh Road

LUDHIANA - 141010

Dist: Ludhiana, State: Punjab

0161-5203085

Chandigarh

Corporation Bank

Zonal Office Chandigarh [8818]

SCO 86, Sector 5,

Panchakula – 134 109

Haryana

0172-2743546

Meerut

Corporation Bank

Zonal Office

R P G Towers, 1st Floor

495/1, Mangal Pandey Nagar

University Road

MEERUT-250001

Dist: Meerut, State: Uttar Pradesh

0121-6602801

Lucknow

Corporation Bank

Zonal Office

1-1/F, Ashok Marg

Near Nishatganj Gomti Bridge

Lucknow - 226 001

0522-2205285

Varanasi

Corporation Bank,

ZO-Varanasi

D-58/50, Kashi Plaza, 1st Floor,

Rathyatra Sigra,

Varanasi-221010

0542-2364100

Greater Mumbai

Corporation Bank

Zonal Office

28, Mittal Chambers, II Floor

Nariman Point

Mumbai - 400 021

022-22874595

Thane

Corporation Bank

Zonal Office

Coral Square,

2nd Floor,

Opp. Suraj Water Park,

Near Kanchan Pushpa Society,

Ghodbunder Road,

Thane-400607

Dist: Thane, State: Maharashtra

022-25974043

Pune

Corporation Bank

Zonal Office

201 202, 2nd Floor, Stellar Enclave

D.P. Road, Near Parihar Chowk

Aundh

Pune 411 007

020-25896557

Goa

Corporation Bank

Zonal Office

2nd Floor, Jeevan Vishwas Building

Plot No.2, EDC Complex,

Patto, Panaji

Goa - 403001.

0832-2438484

Kolkata

Corporation Bank

Zonal Office

3, Middleton Row

Ground Floor

Kolkata -700 071

033-22177546

Patna

Corporation Bank - Zonal Office

Chunni Plaza Apartment,

Complex - B, Ground Floor,

Kankarbhag Main Road,

Near Nalanda Medical College,

Bahadurpur Housing Colony, Agamkuwan,

Patna-800026 State: Bihar

0612-2344321

Hyderabad

Corporation Bank

Zonal Office

5-9-88/18/88/2, I Floor Sapphire Complex, Chapel Road

P.B. No. 384

Hyderabad - 500 001

040-23232105

Vijaywada

Corporation Bank

Zonal Office

D no.27-33-2, I & II Floor, Shivani Towers, Godavallivari Street,

Governorpet

Vijayawada – 520002

0866-2575550

Bhubaneswar

Corporation Bank

ZO-Bhubaneswar,

1st Floor, Block-4, Wing-3, BMC Bhawani Enclave, Bhubaneswar – 751007

0674-2541933

About Corporation Bank

Corporation Bank was founded in the year 1906 and has its headquarters in Mangalore, India. It is a public sector bank having a huge network of 2432 fully automated CBS Branches, over 3000 ATMS and 4724 branches across the nation.

FAQS

1.What is the emergency helpline number for customer care services?

The emergency helpline number for customer care service is 0824- 286 1586.

2.What are the customer care contact details for queries regarding internet banking or complaints?

Customers can contact the bank at the following contact points for information on Internet banking or complaints. Postal Address – Corporation Bank- Web Centre, Shresta Bhumi, Door No. 870pp. KIMS, KR Road, Bangalore – 560004 Email – webcentre[at]corpbank[dot]co[dot]in ibank[at]corpbank[dot]co[dot]in telephone – 1800 425 2407

3.What is the maximum repayment tenure for the personal loans of the bank?

The maximum repayment tenure of the personal loans is 60 months (5 years).

4.What is the general query number for Corporation Bank?

The general query customer care toll free number is 1800 425 3555 available from 8am -8 pam on all working days.

5.Does the Bank charge any fees or penalty for prepayment of the personal loan?

The Bank has no prepayment charge or penalty levied for prepayment or part payment of personal loans as per its policy in this regard.

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