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Jammu & Kashmir Bank Personal Loan Customer Care

Customers can contact the customer care department for any queries related to personal loans by calling up the following numbers.

For Customer Services:

Contact Centre:1800 1800 234

Customer Care:0194-2481999

Inbound International Voice Services: +91 194 2713434, +91 194 2713435 & +91 194 2481936

Jammu & Kashmir Bank Personal Loan Customer Care Number
Jammu & Kashmir Bank 24X7 Personal Loan Customer Care Number

Jammu and Kashmir Bank Personal Loans

Jammu Kashmir Bank Personal Loan Customer Care

Jammu & Kashmir Bank is a private sector bank which was founded in 1938. It offers consumer banking, corporate banking, financial services, private banking, cash management and mobile banking products amongst other services. The Bank has more than 850 domestic branches spread across the nation.

The Jammu and Kashmir Bank offers different types of Personal Loans for customers to meet their needs. These personal loans are classified into different categories to cater to different segments of customers. These loans offer up to Rs.20 lakh loan amount and a repayment period of up to 7 years.

Different types of Personal Loans offered by Jammu and Kashmir Bank

  • Consumer Loan
  • Saholiat/Saral Finance
  • Laptop/ PC Finance
  • Scooty Finance for Girls/ Ladies
  • Festival Advance Scheme
  • Smartphone Finance
  • Modular Kitchen Finance
  • Sahafat Finance Scheme

The Jammu & Kashmir Bank Grievance Redressal

Where can I register my feedback or complaint related to my Personal Loan account?

The Jammu & Kashmir Bank has set up a Grievance Redressal mechanism to address all your concerns with regards to any product or service of the bank.

Register your grievance online: Customers can visit the Grievance Redressal page and register their grievance through the form there.

Contact Customer Service: Customers can also call the Customer Service number at 0194 2481999 to register their complaint

Send an email: Customers can send an email to jkbcustomercare[at]jkbmail[dot]com detailing their grievance.

Contact the Nodal Officers appointed for Grievance Redressal: Customers can also visit the nearest Zonal Office and meet the Nodal Officer to discuss their grievance.

If they are not satisfied with the resolution provided through the above channels, they can contact the Principal Nodal Officer to get their issues resolved.

Contact Details of Zonal Offices for Grievance Redressal:

ZoneAddress details of the Zonal Office

Kashmir Central 1

Zonal Office
M.A Road Srinagar
Phone(LL): 0194-2471042
2452658, 2471723, 2484008
Email: united[at]jkbmail[dot]com

Kashmir Central 2

Zonal Office Industrial Estate Zainakote, Srinagar 190012(J&K) Phone(LL): 0194-2497735, 2497736, 2497734 Email: zoktwo[at]jkbmail[dot]com

Kashmir North

Zonal Office Amargarh, Sopore 193201(J&K) Phone(LL): 01954-223595, 223596. Email: zobara[at]jkbmail[dot]com

Kashmir South 1

Zonal Office J&K Bank Building Pulwama 192301(J&K) Phone(LL): 01933-241204, 242226 Email: zopull[at]jkbmail[dot]com

Kashmir South 2

Zonal Office Bakshiabad, Anantnag 192101 (J&K) Phone(LL): 01932-2227340 Email: zoksou[at]jkbmail[dot]com

Jammu Central 1

Zonal Office Rail Head Complex Jammu Phone(LL): 0191-247102-25 Email: couple[at]jkbmail[dot]com

Jammu Central 2

Zonal Office Kathua Near Forest Protection Office Hatli Morh Kathua 184102 Phone(LL): 01922-234663 Email: zojtwo[at]jkbmail[dot]com

Jammu North 1

Zonal Office Khan's Plaza, Near Dak Bunglow, Doda, Jammu & Kashmir. Pin-182202 Phone(LL):01996-233589 Email: zoudam[at]jkbmail[dot]com

Jammu North 2

Zonal Office Near Sanson Petrol Pump, Domail Udhampur-182101. Phone(LL):01992270367 Email: zjnone[at]jkbmail[dot]com

Jammu West

Zonal Office Muradpur, Rajouri, J&K 185131 Phone(LL): 01962-253060, 253454 Email: zorajo[at]jkbmail[dot]com


Zonal Office Opposite Tourist Information Centre, Main Bazaar, Leh Phone(LL):01982-252023, 252130 Email: priest[at]jkbmail[dot]com


Zonal Office Plot 132-134, Sector 44 Gurgaon Phone(LL): 124-4715800 Email: favour[at]jkbmail[dot]com


Zonal Office Phase 2, Sector 54 Mohali 160055 Phone(LL): 0172-2265984, 2229684, 2263555 Email: hosery[at]jkbmail[dot]com


Zonal Office National Business Centre 1 st & 2nd Floor, Bandra Kurla Complex Bandra East Near Asian Heart Hospital Besides JSW 4000051 Phone(LL):022-26384200, 26384100 Email: sketch[at]jkbmail[dot]com


Zonal Office 4th Floor, #5/1 Prestige Terraces, Union Street, Off Infantry Road, Bangalore-560001 Phone: 080-46778000 Email: zobang[at]jkbmail[dot]com

Contact details of the Nodal Officers & the Principal Nodal Officers

Nodal Officer for the Jammu & Kashmir Region: 

Vice President (Supervision & Control Division) 

The Jammu & Kashmir Bank Ltd 

Zonal Office: Rail Head Complex, Jammu 

Phone: 0191-2471899


Nodal Officer for Rest of India: 

Vice President (Supervision & Control Division) 

The Jammu & Kashmir Bank Ltd 

Zonal Office: Plot No. 132-134 Sector-44, 

Gurgaon (Haryana)- 122002 

Ph: 0124-4715800


Principal Nodal Officer 

The Jammu & Kashmir Bank Ltd 


Address: Office of the President, 

Corporate Headquarters Srinagar

Contact No: 0194 2502648

Email: rsaraf[at]jkbmail[dot]com


1. What is the interest rate for personal loans charged by Jammu & Kashmir Bank?

The Jammu & Kashmir Bank charges an interest rate starting from 10.25% on Personal Loans.

2. What is the quantum of loan I can avail under the Jammu & Kashmir Bank Personal Loans?

The Jammu & Kashmir Bank offers personal loans up to an amount of Rs.20 lakhs.

3. How much loan can I avail to purchase a laptop or PC?

The Jammu & Kashmir Bank offers Laptop/PC finance loans of up to Rs.1. lakh.

Jammu Kashmir Bank Personal Loan Customer Care - Customer Reviews

4 / 5 (6 Reviews)
6 Sep 2020

Call Experience,Usefulness of information,Credit Report Analysis,Good

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