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Punjab National Bank (PNB) Personal Loan 24X7 Customer Care

A personal loan helps to manage immediate financial needs. It can be for a wedding, medical emergency or a foreign trip. Punjab National Bank offers the best personal loan for varied needs at competitive features and benefits. If you are looking for a personal loan with Punjab National Bank or have applied for a loan and want to track the application status, you can always reach out to the customer support team to get your queries clarified.

The customers can contact the customer care department for any queries related to personal loans by calling up the following numbers 1800 180 2222, 1800 103 2222

Email: care(at)pnb(dot)co(dot)in

Punjab National Bank Personal Loan Customer Care Number
Punjab National Bank 24X7 Personal Loan Customer Care Number

Punjab National Bank (PNB) 24X7 Customer Care

Punjab National Bank Personal Loan Customer Care

Punjab National Bank (PNB) has set up an efficient customer care department to handle the grievances, queries and complaints of the customers. Through Emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Punjab National Bank (PNB) branch and their queries clarified.

Punjab National Bank Personal Loan

PNB provides 4 types of personal loans catering to the needs of different people. The four types of loans are

1. Personal loan scheme for public

2. Personal loan scheme for pensioners

3. Personal loan scheme for senior citizens

4. Advance against gold and jewellery

The bank offers both secured and unsecured personal loans. You can get the best interest rates under various schemes. The documentation process is minimal, and it is easy to apply online or by visiting the nearby PNB branch.

Punjab National Bank (PNB) Personal Loan Customer Care

Punjab National Bank (PNB) personal loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to personal loan addressed quickly through various channels as mentioned above.

Punjab National Bank (PNB) Personal Loan Customer Care Toll Free Numbers

The customers can easily contact Punjab National Bank (PNB)’s customer care representative through the below toll-free numbers 1800 180 2222, 1800 103 2222

You may also contact the corporate office of the bank or write to them at

Corporate office

7, Bhikhaiji Cama Place,

New Delhi -110 607

PNB Grievance Redressal Procedure

The bank has an efficient and transparent grievance redressal mechanism to deal with complaints, feedback and queries. If you have a grievance you wish you file, you can do so in any of the following ways:

Contact the Branch

Contact the Branch manager of the branch where your account is maintained. If this is not possible, you can approach the branch manager of your nearest PNB branch. The Branch Manager is the first point of contact for immediate redressal of grievance. Ensure that you obtain the complaint form from the branch and submit the complaint on the prescribed format against acknowledgement.

Customer Care Team

You can also call the PNB 24 Hours Customer Care number and lodge a complaint. Make sure you get your docket/reference number for future referrals.

If you are not satisfied with the resolution provided or you did not receive any response, then you may escalate this issue to the Circle Head of Punjab National Bank.

If you are not satisfied with the resolution provided by Circle Head, then you may escalate this issue to the Zonal Head of Punjab National Bank.

If the resolution is not satisfactory, or you did not receive a reply, then you can escalate this issue to the Principal Nodal Officer.

You may write to

Principal Nodal Officer

Punjab National Bank

HO: 5, Sansad Marg,

New Delhi-110001

E-Mail: care[at]pnb[dot]co[dot]in

If you still have not received a satisfactory resolution within a month, you may get in touch with the Banking Ombudsman appointed by the Reserve Bank of India.

Punjab National Bank (PNB) offices in major cities in India

You can just walk-in to any of the PNB branch and register your complaint, feedback or grievances. Following are the addresses of the bank’s branches in major cities.

Zone/RegionAddress
Agra1-2, Raghunath Nagar, MG Road, Agra, U P -282002
Ahmedabad6th Floor,Gujarat Bhavan, Opp M J Library, Ellissbridge, Ahmedabad,Gujarat-380006
AllahabadFirst Floor Sangam Place, Civil Lines, Allahabad
Alwar1st & 2nd Floor, Harshil Tower, Naru Marg, Aerodrome Road, Alwar, Rajasthan.
Amritsar2nd Floor,Opp.St. Francis Schoo;, MC LEOD Road, Amritsar,Punjab- 143001
Andhra (Vijayawada)House No: 9-35, First Floor, Kavuri Towers, Kamayya Thopu Centre, Kanuru, Vijayawada, Andhra Pradesh-520007
Arrah2nd Floor,Hotel Regal Complex,East Ramana Maidan Rd,Ara , Bihar-802301
Bangalore26-27 , M G Road, Raheja Towers,Banglore, Karnataka-560001
BareillyPNB House Plibhit Bypass Road,Bareilly,U P -243006
BharatpurPNB House, Super Bazar, Bharatpur, Rajasthan-302001
BhatindaSCO 29 to 31,Model Town,Ph-1,Opposite TV Tower, Bhatinda, Punjab-151001
BhopalPNB House,1,Arera Hills,Bhopal, M P -462011
BhubaneshwarDeen Dayal Bhawan,4th Floor,Janpath, Ashok Nagar,Bhubaneswar,Orissa-751009
BiharshariffRamchandrapur,Biharsharif,Distt Nalanda,Bihar -803101
BilaspurA-48, Gaurav Path Ring Road No.2, Near Pallav Bhawan Bilaspur
BokaroSector 4, City Centre, Bokaro Steel City Bokaro, Jharkhand
BulandshahrPNB House, Yamunapuram,Bulandshahr, U P -203001
BurdwanShri Durga Market,GT Road 2nd floor ,police line bazar post office – Sripally Burdwan West Bengal – 713103.
ChandigarhPNB House,SCO.31-42,Bank Square,Sec-17B Chandigarh, PIN-160017
ChennaiPNB Towers, 2nd & 3rd floor, no.46-49, Royapettah High Road, Royapettah, Chennai – 600014.
Coimbatore179, Khanda Enclave,Ram Nagar, Coimbatore – 641009, Tamil Nadu
DarbhangaNear Radio Station, G M Road Distt – Darbhanga, Bihar - 846004
DehradunPNB House,1-Paltan Bazar,Dehradun, Uttrakhand-248001
Delhi CentralRajendra Bhawan, Rajendra Place, New Delhi-110008
Delhi NorthRajendra Bhawan, Rajendra Place, New Delhi-110008
Delhi SouthRajendra Bhawan, Rajendra Place, New Delhi-110008
DharamshalaNear GPO, Dharamshala,HP-176215
ErnakulamPNB House,2nd Floor, 40/1461,Market Road, Ernakulam,Kochi, Kerala-682011
FaizabadAcharya NarendraDeo Nagar, Deokali Road, Distt- Faizabad, U P - 224001
Gaya400, A P Colony, Gaya, Bihar-823001
GorakhpurAlhadpur, Opp. Tulsi Inter College,Gorakhpur, U P -273001
GuwahatiNilgiri Mansion, Bhangagarh, G S Rd,Guwahati-781005
GwaliorVatsal Mansion, Citry Centre Gwalior M.P
HamirpurNew Road Hamirpur (HP) -177001
HaridwarSector-IV,BHEL Complex,Haridwar,Uttarakhand-249401
HissarITI Chowk,Dabra Road, Hissar,Haryana-125005
HoshiarpurImprovement Trust Building, Chandigarh Road,Hoshiarpur, Punjab
Hyderabad (Telangana)6-1-73,Sayeed Plaza,Saifabad,Hyderabad-500004
Indore20,Sneh Nagar,Indore, M P
Jabalpur1227,Napier Town, Jabalpur, M P -482001
Jaipur2, Nehru Place, Tonk Road,Jaipur, Rajasthan -302015
JalandharCivil Lines, Jalandhar, Punjab-144001
JammuGupta Tower, 1st Floor Rail Head Complex, Bahu Plaza, Jammu 180012
JhansiNear Sudha Nursing Home, Kanpur Road, Jhansi, U P -284128
Jodhpur802,Angira Darpan,1st Floor,Chopasni Road,Jodhpur, Rajasthan-342003
Kanpur59/29 Birhana Road, Kanpur, U P-208001
KapurthalaPNB House, Satyanarayan Bazar, Kapurthala,Punjab-144601
KarnalMeera Ghati Sadbhawana Chowk, GT Road,Karnal, Haryana-132001
KashipurBazpur Road,Kashipur Distt Udhamsingh Nagar, Uttrakhand-244716
KolkataA G Tower,3rd Floor,125/1, Park Street, Kolkata-700017
KozhikodeShathabdi Bhavan, Mini Bypass Road, PO Govindapuram, Kozhikode-673016,Kerala
KurukshetraSandeep Chatha Complex,Pipli Road, Kurukshetra, Haryana-136118
Lucknow4,Vibhuti Khand,Opp PICUP Building, Gomti Nagar,Lucknow, U P -226010
LudhianaSite No.-5, Ferozepur Road, Ludhiana,Punjab-141012
MandiM G Road,Mandi Distt.- Mandi (H.P.) PIN-175001
MeerutLIC Building,Prabhat Nagar, Saket, Meerut, U P -250001
MidnaporeVidyasagar Road,Battala Chowk, Midnapur, W B - 721101
MoradabadRam Ganga Vihar, Ph-II, Kanth Road,Moradabad, U P -244001
Mumbai CityMaker Tower F-Wing, 7th Floor, Cuffe Parade World Trade Centre Mumbai
Mumbai SuburbPlot Noc-5, G Block, Bandra Kurla Complex, Bandra(East), Mumbai-400 051
Muzaffarnagar68,Kambalwala Bagh,New Mandi Muzaffarnagar, U P 251001
MuzaffarpurAghoria Bazar, Mazaffarpur, Bihar-842002
NagpurPNB House, Kingsway, Nagpur, M P -440001
NoidaC-13, 3rd floor, Sector-1, Noida-201301
PatialaKaram Complex, Sirhind Road,Patiala, Punjab-147001
PatnaChanakya Tower,R- Block.Patna-800001
PuneAurora Towers, Mezzanine Floor,9 Moledina Road,Pune Camp, Pune-411001
Raipur2nd Floor, Madina Manzil, Kutchery Chowk, Raipur, Chhattisgarh 492001
RanchiBagroy Market,Main Road, Ranchi-834001
RohtakRam Gopal Colony,Sonepat Road, Rohtak, Haryana-124001
SambalpurBalaji Mid Town, 1St Floor, Deheripali, Po-Budharaja,Dist:-Sambalpur, Odisha - 768004
ShimlaRegent House, Near Lift,The Mall, Shimla, H P - 171001
SriganganagarPNB House, Jawahar Nagar, Meera Marg, Sriganganagar, Raj-335001
Surat4th floor, Tulsi krupa Arcade, Aaimata chowk, Suratbardoli road, Surat-395010
UdaipurLIC Building 3rd Floor Reti Stand Udaipur, 313002
VaranasiS-20/56 D, Kenndy road,The Mall, Cantonment, Varanasi, U P -221002

About Punjab National Bank

Punjab National Bank (PNB) was founded in 1894 by luminaries from different parts of India with the intention of serving the people and develop the economy of the country. Headquartered in New Delhi, it is one of the oldest financial services company in India. The bank has 80 million customers, 6937 branches and around 16,684 ATMs across 764 cities.

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