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HDFC Bank Personal Loan 24X7 Customer Care

HDFC Bank Personal Loan customers can call the bank’s customer care number for any queries they might have regarding their loan account.

For Ahmedabad / Bangalore / Chennai / Delhi & NCR / Hyderabad / Kolkata / Mumbai / Pune dial 61606161

For Chandigarh / Cochin / Indore / Jaipur / Lucknow dial 6160616

Customers are requested to prefix the STD code of the respective location while dialling the numbers.

HDFC bank is the leading provider of personal loans to all creditworthy individuals. HDFC's personal loan stands out against its competitors as the best on the market with competitive interest rates and higher loan amount. If you have already applied for a personal loan with HDFC, you can track your application status or ask the 24X7 customer care team for information. Customers can reach the HDFC Bank customer care via SMS, Webchat, Click2Talk and PhoneBanking.

The interest rate on HDFC personal loan starts from 10.75% which is the lowest in the industry. Existing customers can get pre-approved offers by applying online. The loan amount will be disbursed within half an hour of approval. You can get as high as Rs. 40 Lakhs based on your creditworthiness. The loan can be repaid 5 years.

Personal loan customers of HDFC Bank can avail various services on the official customer portal or through the various customer care channels offered by the bank.

HDFC Bank Personal Loan Customer Care Number
HDFC Bank 24X7 Personal Loan Customer Care Number

HDFC Bank Personal Loan Customer Care

Hdfc Bank Personal Loan Customer Care

Via Phone: Customers call the mobile banking telephone numbers, listed for the respective cities, to avail services related to their personal loan account.

CityContact Number

Ahmedabad 

079 61606161

Bangalore

080 61606161

Chandigarh

0172 6160616

Chennai

044 61606161

Cochin

0484 6160616

Delhi and NCR

011 61606161

Hyderabad

040 61606161

Indore

0731 6160616

Jaipur

0141 6160616

Kolkata

033 61606161

Lucknow

0522 6160616

Mumbai

022 61606161

Pune

020 61606161

For other city numbers, customers can go to this HDFC Bank Customer Care Numbers in India

These numbers are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.

Toll Free numbers for NRI Bank Account holders:

NRI Account holders’ queries (24 X 7)

USA (Toll Free)

855-999-6061

Canada (Toll Free)

855-999-6061

Singapore (Toll Free)

800-101-2850

Other Countries-

91-2267606161

Write to them: Customers can send written mail to the bank for any queries they might have regarding their account

HDFC Bank Ltd. 
Empire Plaza I, 1st Floor, 
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083

Via E-mail: If you would like to email them, you can use the ‘Email Us’ option on the ‘HDFC Bank Contact Details’ page on the bank’s website.

On this page, customers can choose the relevant product and query type and get the relevant answers.

Chatbot ‘Ask Eva’: The home page of the bank’s website presents a chatbot, ‘Ask Eva’, which can answer customer queries relating to various products and services.

HDFC Grievance Redressal Procedure

Level 1: If you have complaints or suggestions regarding your personal loan or any service offered by the bank, you can call the customer care to get it resolved. You can contact the customer care through any of the channels mentioned above, viz; phone, email, or written mail.

Level 2: If you are not satisfied by the resolution offered to you in Level 1, you can approach the Grievance Redressal Officer through any one of the access channels mentioned below. Please remember to mention the previous complaint number while accessing these channels for quicker resolution:

Email: You can write an email to the Grievance Redressal Officer at this link.

Call them on the below numbers

Grievance Redressal Cell 

Call:

Monday to Saturday

1800 266 4060

9:30am to 5:30pm

This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays

Send a letter to this address: 

Grievance Redressal Officer
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House, Mahalaxmi, 
Mumbai-400034.

Level 3: If Level 2 fails to give you a satisfactory resolution, you can reach Level 3, the Principal Nodal Officer through any of the access channels mentioned below:

Email: You can send an email to the Principal Nodal Officer of the respective nodal office through this Email Us.

Call them: You can call the Principal Nodal Officer at this number:

Principal Nodal Officer - Mumbai Corporate - 022- 62841505

You can call them from 9.30 am to 5.30 pm, from Monday to Saturday (excluding second and fourth Saturday)

Write to the Principal Nodal Officer at this address: 

Principal Nodal Officer for HDFC Bank Ltd.

5th Floor, Tower B, 

Peninsula Business Park, 

Lower Parel West, 

Mumbai 400013

Tel: 022- 62841505 

Fax Number: 022-30788580

Contact details of the Nodal Officers:

Area of OperationCentreNodal Officer Contact details

Andhra Pradesh and Telangana

Hyderabad

Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House,
Road No.1, Banjara Hills, Hyderabad - 500 034
Tel: 040 - 6792 1327
PhoneBanking: Hyderabad: 61606161
Rest of AP & Telangana: 1860 267 6161
Email: bohdfchyd[at]hdfcbank[dot]com

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

Guwahati

Address : HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati, Assam-781005
Tel : 033-44065165,
PhoneBanking: Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161
Email : bohdfcasm[at]hdfcbank[dot]com

Bihar

Patna

Address: HDFC Bank Ltd,
EXHIBITION ROAD-PATNA
Address : Bimla Sadan Holding No # 801 / 432,
Ward No # 37 Exhibition Road, 
Gandhi Maidan,
Patna-800001 
Bihar - India 
phone no : 033-44065165
PhoneBanking: 1860 267 6161
Email : bohdfcptn[at]hdfcbank[dot]com

Chattisgarh

Raipur

Address: HDFC Bank Ltd,
179, M P Nagar, Zone -II, Near Hotel Lake Princes,
Bhopal - 462011 (M.P.)
Mobile :74898 60375
PhoneBanking: Indore: 6160 616
Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161
Email : bohdfcrai[at]hdfcbank[dot]com

North, North-West, West, South-West, New Delhi and South districts of Delhi

Delhi I

Address : HDFC Bank House, 
Vatika Atrium, A - Block, Golf Course Road,
Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: Delhi: 6160 6161
Email : bohdfcdel[at]hdfcbank[dot]com

North-East, Central, Shahdara, East and South-East districts of Delhi 

Delhi III 

Address : HDFC Bank House, 
Vatika Atrium, A - Block, Golf Course Road,
Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: Delhi: 6160 6161
Email : bohdfcdel[at]hdfcbank[dot]com

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Ahmedabad

Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009
Tel : 079-66001069
PhoneBanking: Ahmedabad: 6160 6161
Rest of Gujarat: 1860 267 6161
Email : bohdfcahm[at]hdfcbank[dot]com

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Delhi II (Haryana NCR)

Address : HDFC Bank House, 
Vatika Atrium, A - Block, 
Golf Course Road, Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: NCR: 61606161
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161
Email : bohdfcdel[at]hdfcbank[dot]com

Himachal Pradesh, Punjab,Union Territory of Chandigarh and  3 - Districts of Haryana - Panchkula, Ambala and Yamuna Nagar

Chandigarh

Address : HDFC Bank Ltd, Bank House, Plot No - 28, Industrial Area, Phase I, Chandigarh - 160002
Tel : 0172 -3924866
PhoneBanking: Chandigarh: 6160 616
Chandigarh, Punjab, Himachal Pradesh, Haryana:1860 267 6161
Email : bohdfccgh[at]hdfcbank[dot]com

Jammu and Kashmir

Jammu

Address: HDFC Bank House,
Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: Jammu & Kashmir : 1860 267 6161
Email : bohdfcjammu[at]hdfcbank[dot]com

Jharkhand

Ranchi

Address: HDFC Bank Ltd,
EXHIBITION ROAD-PATNA
Bimla Sadan Holding No # 801 / 432,
Ward No # 37 Exhibition Road, 
Gandhi Maidan,
Patna-800001 
Bihar - India 
phone no : 033-44065165
PhoneBanking: 1860 267 6161
Email : bohdfcrnc[at]hdfcbank[dot]com

Karnataka

Bangalore

Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 
4th T Block, Jayanagar, Near SSMRV College,
Bangalore - 560041
Mobile: 9336820290
PhoneBanking: Bangalore: 6160 6161
Rest of Karnataka:- 1860 267 6161
Email : bohdfcblr[at]hdfcbank[dot]com

Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).

Thiruvananthapuram

Address: HDFC Bank Ltd
Cordial Residency Towers
Opposite Kurups Lane
Sasthamangalam
Thiruvananthapuram - 695010
Tel No : 0471 - 4253303
PhoneBanking: Kochi: 6160 616, Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161
Email : bohdfctrv[at]hdfcbank[dot]com

Madhya Pradesh

Bhopal

Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, 
Bhopal - 462011 (M.P.)
Mobile :74898 60375
PhoneBanking: Indore: 6160 616
Rest of Madhya Pradesh: 1860 267 6161
Email : bohdfcbpl[at]hdfcbank[dot]com

Districts of Mumbai, Mumbai Suburban and Thane

Mumbai I

Address : HDFC Bank Ltd, 5th Floor, Tower B,
Peninsula Business Park, Lower Parel West, 
Mumbai 400013
Tel : (022) 33958663
PhoneBanking: Mumbai: 6160 6161
Rest of Maharashtra & Goa: 1860 267 6161
Email : bohdfcmum[at]hdfcbank[dot]com

Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa

Mumbai II

Address : HDFC Bank Ltd, 5th Floor, Tower B, 
Peninsula Business Park, Lower Parel West, 
Mumbai 400013
Tel : (022) 33958663
Rest of Maharashtra & Goa: 1860 267 6161
Email :bohdfcmum[at]hdfcbank[dot]com

Odisha

Bhubaneswar

Address : HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, 

Plot No - D, Baramunda, 

Bhubaneswar - 751003
Tel - 033-44065165
PhoneBanking: 1860 267 6161
Email : bohdfcbnr[at]hdfcbank[dot]com

Rajasthan

Jaipur

Address : HDFC Bank Ltd,
A-8 Hanuman Nagar (A)
Jaipur - 302021 
Rajasthan 
Tel : 0141-2353326
Phone Banking : Jaipur - 6160616
Rest Of Rajasthan - 1860 267 6161
Email : bohdfcjpr[at]hdfcbank[dot]com

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Chennai

Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, 

Anna Salai, Chennai - 600002.
Tel no : 044 28616424
PhoneBanking: Chennai: 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161
Email : bohdfcchn[at]hdfcbank[dot]com

Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

Kanpur

Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema,

Lucknow - 226001
Tel No.: 0522-3019135
PhoneBanking: Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161
Email : bohdfckpr[at]hdfcbank[dot]com

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

Dehradun

Address : HDFC Bank, 2nd Floor,
Pranay Towers, 38 Darbari Lal Sharma Marg,
Near Pratibha Cinema,

Lucknow - 226001
Tel No.: 0522-3019135
PhoneBanking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161
Email :bohdfcddn[at]hdfcbank[dot]com

West Bengal and Sikkim

Kolkata

Address : HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001
Tel : 033-44065165
PhoneBanking: Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161
Email : bohdfckol[at]hdfcbank[dot]com

FAQS

1. How can I find the nearest branch of HDFC Bank?

Customers can easily locate the nearest branch through the bank’s official website. On the website, you can go to the ‘Locate Us’ page to know the branch nearest to you.

2. What is the average interest rate on HDFC Bank Personal Loan?

The interest rate ranges between 10.75% to 21.30% and is determined based on your eligibility.

3. What is the processing fee of HDFC Bank Personal Loan?

The processing fee is up to 2.50% of the loan amount subject to a minimum of Rs.2,999 and a maximum of Rs. 25,000 for salaried customers. This again depends on your loan eligibility conditions.

4. Can I prepay HDFC Bank Personal Loan?

Yes, prepayment is allowed in part or full after repayment of at least 12 EMIs. Part-payment is allowed up to 25% of principal outstanding and is allowed only once in the financial year and twice during the entire loan tenure.

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