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Axis Bank Personal Loan 24X7 Customer Care Numbers

Axis bank, one of the major banks in the country, offers personal loans to varied customers at attractive interest rates and flexible tenure. The best part of the loan is you can prepay without paying any penalty and even partly prepay the personal loan.

The customers who have any issues with regard to applying for the personal loan or want to know the status of the application or register a complaint can contact the customer care department by calling up the following 24X7 customer care numbers: Toll-Free Numbers:1-860-419-5555,1-860-500-5555

The customers should remember that charges are applicable as per the service provider’s tariff. Customers who reside outside India can dial at +91-22-67987700. People residing in the following countries can call up the respective Axis Bank 24X7 customer care numbers.

Axis Bank Personal Loan Customer Care Number
Axis Bank 24X7 Personal Loan Customer Care Number

Axis Bank 24X7 Customer Care

Axis Bank Personal Loan Customer Care

Axis Bank has set up an efficient customer care depart to handle the grievances, queries and complaints of the customers. Through e-mails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Axis Bank branch and their queries clarified.

The loan service is available between 9AM to 9PM Monday to Saturday, excluding National holidays.

What is a personal loan?

A personal loan is an unsecured (i.e. without collateral), multi-purpose loan usually taken to cover short-term money requirements. Personal loans usually have a speedy approval process hence making it one of the most popular loans in the market.

Axis Bank Personal Loan 24X7 Customer Care

Axis Bank personal loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to personal loan addressed quickly through various channels.

Axis Bank Personal Loan Customer Care Help Line Numbers

The customers can easily contact Axis Bank’s customer care representative through the following 24X7 numbers: 1-860-419-5555, 1-860-500-5555

You can also send post or contact directly to the head office and zonal offices of Axis Bank.

Axis Bank Limited

Axis House,

C-2, Wadia International Centre,

Pandurang Budhkar Marg, Worli,

Mumbai - 400 025

Frequently Asked Questions Section

Knowing the customers’ needs in advance and based their regular queries, Axis bank has complied a list of questions and answers which can be used by the customers. This can help you seek solution by yourself for all the queries regarding a personal loan.

Axis Bank Credit Card Grievance Redressal

Axis bank offers exclusive care to each customer’s grievances. The bank provides a separate link on its website in case of any grievances or complaints. Any complaints related to loans, banking, credit cards etc can be communicated to the bank and redressal is done quickly. If you have any grievance or complaints you wish to file, you can do so in any of the following ways

Visit ‘Get Support’ Page

Go to the official website of the Axis Bank and visit the ‘Get Support’ page. Here you will find various products, select credit card page and you will find various parameters for which you need to raise the grievance. Any issues related to personal loan payment status, application status, personal details update, statement, fees, charges, EMI, etc are addressed. All you need to do is send an email by clicking the relevant issue. Type your grievance in detail and an executive from the bank will contact you shortly. You can also call the 24X7 credit card customer care for immediate support.

Contact Nodal Officer

If your grievance is not redressed at the first stage or you are not satisfied by the response from the credit card customer care team, you can take the next step of contacting the nodal officer. All you need to do is enter your personal details and contact number to let nodal officer contact you.

You can also download the grievance redressal form and send it to the following address:

Axis Bank Ltd,

Nodal Officer, Grievance Redressal,

NPC1, 5th Floor,

Plot No I.T.5, MIDC,

Airoli Knowledge Park,

Navi Mumbai – 400708

If you are unable send it to the above-mentioned address, you can also scan the filled-up form and send it to the email id  nodal[dot]officer[at]axisbank[dot]com.

Contact the Principal Nodal Officer

If your grievance is still not redressed, your final step would be to contact the principal nodal officer. You need to send the email with the Service request number.

You can also download the grievance redressal form and send it to the following address:

Executive Vice President,

Retail Banking Operations Axis Bank,

Corporate Office,

Bombay Dyeing Mills Compound,

Pandurang Budhkar Marg,

Worli, Mumbai 400 025.

If you are not an Axis bank customer, the service request number will be given only by calling the customer care team.

Locate Axis Personal Loan Centres

Axis bank lets you locate the loan centres across India by choosing the State, city and area details from their official website. You can get all details about the centre with the satellite map.

As per the RBI guidelines, Axis Bank will not work on 2nd and 4th Saturdays of the month. On all other days, except Sundays and National holidays, you can always reach out to nearby Axis Bank branch.

Customer care numbers aid you in getting your queries resolved, help quicken process and gives you direct access to your bank and the status of your personal loan and other credit products offered by Axis Bank, you can alternatively contact them in person through the various zonal offices or write to via email. We hope that this information is beneficial for you and do note that this information provided by the lenders are subject to change.

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