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Kotak Mahindra Bank Personal Loan 24X7 Customer Care

Kotak Mahindra Bank is an Indian private sector bank headquartered in Mumbai, India. It has 1369 branches and 2163 ATMs across 689 locations. Being the fourth largest bank in India by assets, Kotak Mahindra Bank provides a variety of financial services for corporate and retail customers.

The customers can contact the customer care department for any queries related to personal loans by calling up the following number 1860 266 2666 (9:00 am to 6:00 pm, Mon - Fri except Holidays)

Contact Number for 811 customers: 1860 266 0811

Alternatively, you can also call the following local phone banking numbers for assistance

Kotak Mahindra Bank Personal Loan Customer Care Number
Kotak Mahindra Bank 24X7 Personal Loan Customer Care Number

Kotak Mahindra Bank Personal Loans

Kotak Mahindra Bank Personal Loan Customer Care

24 Hour Country Specific Toll Free Numbers

A personal loan is an unsecured (i.e. without collateral), multi-purpose loan usually taken to cover short-term money requirements. Personal loans usually have a speedy approval process hence making it one of the most popular loans in the market.

Kotak Mahindra Bank offers a wide range of services in the personal loan segment. It is the most preferred bank by all kinds of people for any financial service. For any immediate financial requirement like wedding, medical treatments, house repair, pleasure vacation etc. can be fulfilled using the personal loans offered by Kotak Mahindra Bank.

Advantages of Kotak Mahindra Bank

  • Low interest rate
  • No security needed
  • Less paperwork
  • Long tenure
  • Minimum income requirement

How do I get in touch with Kotak Mahindra Bank Personal Loan Customer Care?

The customers can easily contact Kotak Mahindra Bank’s customer care representative through the below channels:

Toll-free number: 1860 266 2666 (9:00am to 6:00pm, Mon - Fri except Holidays)

Send an email: Existing customers of Kotak Mahindra Bank can send an email once they log in to their online account. Non-customers can use the ‘Write to Us’ option on the ‘Contact Us’ page to send in their query.

Write a letter: You can send your letter to 

Kotak Mahindra Bank

Customer Service Centre

P.O. Box: 16344, 

Mumbai – 400013

Chatbot Keya: Customers can chat with Keya, the chatbot for any enquiry or service request.

Kotak Mahindra Bank Grievance Redressal

Kotak Mahindra Bank is committed to provide the best customer support. It has set up a 4 level Grievance Redressal mechanism to assure the best level of support to its customers.

Level 1: Customers can submit their feedback or complaint through the following channels:

  • Customers can submit their request online.
  • Reach out to the bank through the INBOX section on Net Banking
  • Call them on 1860 266 2666 (24X7 Customer Contact Center)
  • Visit your nearest Branch
  • Write to the bank at :

Kotak Mahindra Bank Ltd.

P.O. Box:16344, Mumbai-400013

Level 2: If you do not receive a satisfactory response at Level 1 within 7 working days you can send an email to the Service Assurance Centre. You can send an email directly from the Grievance Redressal page.
Make sure to mention the previous Service Request Number to get a satisfactory resolution faster.

Level 3: If you have not received a satisfactory response at Level 2 within 5 working days, you can send an email to the Nodal Officer. You can send an email directly from the Grievance Redressal page. You can also send a letter to the below address:

Nodal Officer

Address: Kotak Infinity, 6th floor, Zone II, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E),
Mumbai - 400097

Telephone No: 8879374983Mon to Fri (10.00 am to 6.00 pm)

Level 4: If you have not received a satisfactory response at Level 3 within 5 working days, you can contact the Principal Nodal Officer. You can send an email directly from the Grievance Redressal page. You can also send a letter to the below address:

Principal Nodal Officer

Address: Kotak Infinity, 6th floor, Zone-II, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E), 
Mumbai – 400097

Telephone No: +91 8879412910 Mon to Fri (10.00 am to 6.00 pm)

In case your grievance does not get resolved at the Bank-Level within a month, you can approach the Banking Ombudsman.

Address details for Kotak Mahindra Bank Retail Asset Branch. You can approach them from Monday to Friday (9:30 am to 5:30 pm excluding holidays)

StateLocationBranch Customer Care Address

Andhra Pradesh

Vizag

Kotak Mahindra Bank Ltd ,2nd Floor, "The Landmark", Door No: 10-1-8/20, Waltair Uplands, Visakhapatnam 530003

 

Vijayawada

Kotak Mahindra Bank Ltd, # 29/4/19, Kodandaramireddy Street, Governor pet, Vijayawada, Andhra Pradesh, 520002

Delhi

Delhi

Kotak Mahindra Bank Ltd., 2nd Floor, Ambadeep, 14, Kasturba Gandhi Marg, New Delhi - 110001

Gujarat

Ahmedabad

Kotak Mahindra Bank Ltd.,407-408, Siddhivinayak Complex, Nr. Shivranjani Cross Road, Satellite, Ahmedabad - 380015

 

Baroda

Kotak Mahindra Bank Ltd. C-WING, Shop no 20 to 28, 3rd floor, Trident Complex, Near ST workshop, Sarabhai Main Road, Vadodara – 390007

 

Rajkot

Kotak Mahindra Bank Ltd.,1st Floor Nath Complex Beside Option Show Room Dr. Yagnik Road, Rajkot - 360001

 

Surat

Kotak Mahindra Bank Ltd.,2nd Floor, Kotak House, Near Ganga palace, Ghod dod road, Surat - 395001

Haryana

Gurgaon

Kotak Mahindra Bank Ltd, Basement, SCO 16,Sector 14,Gurgaon- 122001

Delhi

Delhi

Kotak Mahindra Bank Ltd., 2nd Floor, Ambadeep, 14, Kasturba Gandhi Marg, New Delhi - 110001

Karnataka

Bangalore

Kotak Mahindra Bank Ltd., Ground Floor, Kotak House, No.22, M.G Road, Bangalore - 560001

Kerala

Cochin

Kotak Mahindra bank ltd, Ist Floor, Opp Hotel International, ”Kanaka Damodar Bldg”, Veekshanam Road, Cochin – 682035.

Madhya Pradesh

Indore

Kotak Mahindra Bank Ltd., 5th floor, Metro Tower, Near Vijay Nagar Square, A B Road, Indore - 452010

Maharashtra

Mumbai

4th Floor, Adamas Plaza,166/16, CST Road, Kolivery Village, Kunchi Kurve Nagar, Kalina, Santacruz East, Mumbai-400098

 

 

Kotak Mahindra Bank Ltd., Shop No.1, Aum Saheel Tower, Kashinath Dhuru Compound, Opp. Kamala Mills, S.B. Marg, Lower Parel, Mumbai - 400080

 

 

Kotak Mahindra Bank Ltd., Shop Nos. 3 & 4, Poonam Heights, Udyog Nagar, S.V. Road, Goregaon (W), Mumbai - 400062

 

 

Kotak Mahindra Bank Ltd., "Manisha Pride", J N Road, Mulund (West), Mumbai, Maharashtra - 400080.

 

Pune

Kotak Mahindra Bank Ltd.,4th Floor, Zone II,Nyati Unitree, Yerwada, Nagar Road, Pune - 411006

 

Nagpur

Kotak Mahindra Bank Ltd., 2nd Floor, Plot No.8, WHC Road, Shankar Nagar, Dharampeth, Nagpur - 440010

 

Nasik

Kotak Mahindra Bank Ltd.,"Payas" Thatte Nagar, Opposite BYK College road, Nasik - 422005

Punjab

Chandigarh

Kotak Mahindra Bank Ltd., Basement S.C.O 153-154-155, Sector 9-C, Madhya Marg, Chandigarh - 160017

 

Ludhiana

Kotak Mahindra Bank Ltd.,6th Floor, SCO-120, Feroze Gandhi Market, Ferozepur Road Ludhiana - 141001

Rajasthan

Jaipur

Kotak Mahindra Bank Ltd.,1st Floor, Krishna Tower, Sardar Patel Marg, Jaipur - 302001

Tamil Nadu

Chennai

Kotak Mahindra Bank Limited, 5th Floor, Samson Towers, No. 402 L Pantheon Road, Egmore, Chennai -600008

 

Coimbatore

Kotak Mahindra Bank Ltd.,1054/18, 2nd Floor, Gowtham Centre Annex, Avinashi Road, Coimbatore - 641018

Telangana

Hyderabad

Kotak Mahindra Bank Ltd.,6-3-1109/1/P202, 1st Floor, Jewel Pavani Tower, Raj Bhavan Road, Somajiguda, Hyderabad - 500082

West Bengal

Kolkata

Kotak Mahindra Bank Ltd., Apeejay House, 5th Floor, Block B , 15 Park Street , Kolkata - 700016

Kotak Mahindra Bank Personal Loan FAQs:

1. What is the processing fee? Are there any other charges?

The processing fee for Kotak Mahindra Bank personal loan is up to 2.5% of the loan amount + GST and other applicable statutory levies.

2. What is the age eligibility criteria to apply for Kotak Mahindra Bank Personal Loan?

Any Indian resident who is an active employee of an MNC, Public or Private limited company and is between 21- 58 years of age is eligible for availing a personal loan at Kotak Mahindra.

3. How much loan can I get with Kotak Mahindra Bank Personal Loan?

You can avail loans of up to Rs.15 lakh with Kotak Mahindra Bank Personal Loan.

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