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Indian Overseas Bank Personal Loan 24X7 Customer Care

Indian Overseas Bank provides personal loan to creditworthy individuals for the purpose of purchasing consumer durables such as electrical and electronics, wooden and metal furniture etc. You may get attractive interest rates on the personal loan with easy repayment options. If you are looking for a personal loan and seeking information or have already applied for the loan, you can get track the status by contacting the personal loan 24X7 customer care team.

The customers can contact the customer care department for any queries related to personal loans by calling up the following number 1800 425 4445

Indian Overseas Bank Personal Loan Customer Care Number
Indian Overseas Bank 24X7 Personal Loan Customer Care Number

Indian Overseas Bank 24X7 Customer Care

Indian Overseas Bank Personal Loan Customer Care

Indian Overseas Bank has set up an efficient customer care depart to handle the grievances, queries and complaints of the customers. Through Emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Indian Overseas Bank branch and their queries clarified.

What is a personal loan?

A personal loan is an unsecured (i.e. without collateral), multi-purpose loan usually taken to cover short-term money requirements. Personal loans usually have a speedy approval process hence making it one of the most popular loans in the market.

Indian Overseas Bank Personal Loan 24X7 Customer Care

Indian Overseas Bank personal loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to personal loan addressed quickly through various channels as mentioned above.

The customers can easily contact Indian Overseas Bank’s personal loan customer care representative through the below toll-free number 1800 425 4445

You can also send post or contact directly to the head office and zonal offices of Indian Overseas Bank.

Indian Overseas Bank, 

Central Office, 

6th Floor, Annex Building, 

763, Anna Salai, 

Chennai - 600 002, 

Tamil Nadu, India.

Indian Overseas Bank Grievance Redressal Procedure

The bank has a systematic procedure of handling customers’ queries, complaints, grievances and feedback.

Level 1:

You can first contact your Branch Manager and register your complaints regarding your personal loan application. Your grievance will be resolved within 7 working days.

Level 2:

If the resolution regarding the personal loan given by the Branch Manager is not satisfactory, you may write to the Regional Manager or send an email. You will receive the response within 7 days.

Level 3:

If the Regional Manager’s response too is not satisfactory, you may escalate the issue with the Principal Nodal Officer of Indian Overseas Bank.

Level 4:

Even after having followed the above steps, if are not satisfied, you may approach Banking Ombudsman constituted by RBI under Banking Ombudsman Scheme-2006.

FAQs on Indian Overseas Bank personal Loan

Knowing customers’ needs in advance, IOB has compiled a list of frequently asked questions and posted them on their website. It helps the customers to seek information by themselves by visiting the official website of the lender. You can get all the details related to personal loan and tracking the application. If the information is available in FAQs, you can contact the customer care support to seek solutions to your queries and complaints.

Mobile Banking

Those who have net banking account with IOB can download the app and use mobile banking from wherever they are. It helps them to track their application status, register complaints and seek immediate solutions. You can also manage your transactions and change login credentials.

Social Media

Indian Overseas Bank is quite active on social media. It is easy and convenient for the customers to send a message through this platform to register their complaint, feedback and reviews on various banking products. It is also helpful to get updates on the bank’s latest activities.

About Indian Overseas Bank

Indian Overseas Bank (IOB) is a public-sector bank which was founded in 1937. It offers investment banking, commercial banking, retail banking, private banking, mortgage, loans and credit cards amongst other products. The bank has its headquarters in Chennai, Tamil. The bank has over 3700 domestic branches spread across the nation, with over 1100 branches in Tamil Nadu.

IOB has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. You can approach the customer service cell for any kind of clarification. Be it a transaction-related enquiry, or to send in your feedback and requests, or to check the status of a cheque you may have deposited, or to stop payment on a cheque, you can approach the customer service - all these queries and more can be addressed at the bank’s customer service desk.

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