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Central Bank of India Personal Loan 24X7 Customer Care Numbers

Central Bank of India Bank Limited is one of the oldest and largest commercial banks in India. The bank has 4730 branches, 5319 ATM's and 4 extension counters across 27 Indian states and three Union Territories. It provides a wide range of banking products and financial services to corporate and retail customers.

The customers can contact the 24X7 customer care department for any queries related to personal loans by calling up the following toll-free number 1800 22 1911

You can also register your feedback, queries, complaints and grievances through this e-mail ID:  complaints[at]centralbank[dot]co[dot]in. The response is quick, and your issue is resolved immediately.

Central Bank of India Personal Loan Customer Care Number
Central Bank of India 24X7 Personal Loan Customer Care Number

Central Bank of India 24X7 Customer Care

Central Bank Of India Personal Loan Customer Care

Central Bank of India has a dynamic call centre that attends to various needs of their loyal customers. Following are the contact numbers used for various purposes

Call Centre1800 22 1911
Credit Card Call Centre1800 222 368
National Toll-Free Number 11800 110 001
National Toll-Free Number 21800 180 1111
Card hot listing1800 22 1911
Internet Banking1800 22 1911
For technical issues022-67123682 / 27570987
For Reversal/failed transactions022-61648613

Central Bank of India Personal Loan

Popularly known as Cent Personal Loan Scheme, Central Bank of India personal loan is an unsecured (i.e. without collateral), multi-purpose loan usually taken to cover short-term money requirements. All creditworthy individuals can get up to Rs. 10 Lacs as personal loan. It can be repaid in 4 years.

Central Bank of India Personal Loan 24X7 Customer Care

Central Bank of India personal loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to personal loan addressed quickly through various channels as mentioned above.

The customers can easily contact Central Bank of India’s customer care representative through the below toll-free number.

Toll Free Number: 11800 22 1911

You can also send post or contact directly to the head office and zonal offices of Central Bank of India.

Central Bank of India

Chander Mukhi, Nariman Point

Mumbai – 400 021

Tel.: 022 – 6638 7777

Central Bank of India Grievance Redressal Procedure

The bank has an effective grievance redressal procedure. Firstly, you can visit the branch and collect the complaint form. Fill up the form, submit it to the Branch Manager. You can use the complaint number for future reference.

If you do not receive any reply from the Branch Manager within 5 days, you can contact the Regional Office.

If you are not satisfied with the response from Regional officer or do not receive any reply within 10 working days, you can also contact the Zonal office of the bank.

If you are not satisfied with the reply of Zonal Managers or do not receive the reply within 15 working days, you can also write to the Central office.

Still do not receive satisfactory response, you can also write to the CCSO at following address:

Chief Customer Service Officer

Central Bank of India,

2nd floor,

Mumbai Main Office,

M.G. Road,

Fort, Mumbai 400 023

Finally, if you do not receive reply from the CCSO within 30 days, you can also contact to the Banking Ombudsman.

Online Redressal Form

There are four types of customer complaint form available online for varied customers. Existing customers, others, pensioners and walk-in customers. You need to fill up the redressal form by entering personal and contact details. You will get a response from the bank within 10 working days. To track the complaint status, you can use the complaint reference number and check online about its progress.

Central Bank of India Zonal Offices:

The customers can also contact the following zonal offices and get information related to personal loans.


Central Bank Building

P.O. No. 205, Lal Darwaja

Ahmedabad – 380 001


9, Arera Hills, Jail Road

Bhopal – 462 011


P. B. No. 13, No. 58-59

Bank Square, Sector – 17B

Chandigarh – 160 017


48/49, Monteith Road


Chennai – 600 008


G. S. Road, Central Bank Building


Guwahati – 781 005


Bank Street, Koti

Hyderabad – 500 095


Central Bank Building

33, Netaji Subhash Road

Kolkata – 700 001


73, M. G. Road


Lucknow – 226 001


Standard Building, 1st Floor

D. N. Road,

Mumbai – 400 023


Plot No. 4, Block No. 54, Opp. Desh Bandhu Gupta Road,

Karol Baugh, New Delhi – 110 005


2nd Floor, Block B

Maurya Lok Complex

Dak Banglow Road,

Patna – 800 001


P. B. No. 98, 317

M. G. Road,

Pune – 411 001


1st Floor, Block ‘C’

Bombay Market, G. E. Road,

Raipur – 492 001

Locate Central Bank of India

The Bank’s website lists a comprehensive list of address and numbers if you wish to get in touch with Central Bank of India. Just log on to their website and head to the ‘Locate Us’ link, from which you could search and refine to find the address of your desired branch.

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