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Deutsche Bank Car Loan 24*7 customer care number is 18001236601(from anywhere in India)
Alternate Number: 18602666601
Deutsche Bank is the largest bank in Germany and has its headquarters in Berlin. It was founded in 1870 and set up a presence in India 120 years later in 1980. It has 16 branches across the country with over 11,000 employees. Deutsche Bank India offers a range of banking solutions to retail, corporate and institutional customers in the country.
Deutsche Bank offers various loans for customers to realize their dreams. Customers can avail Home Loans, Loan against property, Personal loans, Business Instalment Loans, Overdraft against Fixed Deposits, Eve’s Business Loan & Unsecured Business loans. These loans come with competitive rates and various other benefits for the customers.
About Deutsche Bank Car Loan Customer Care
Deutsche Bank has a well-equipped customer care department to handle all customer queries. The customers can contact the customer care department for any queries related to home loans by calling up the following numbers.
Toll-free 24x7 Customer Care Number: 18001236601 (accessible from anywhere in India)
For customers calling from outside India: +91 22 6601 6601
The alternate number for Mumbai customers: +91 22 6601 6601
Write a letter to this address:
Deutsche Bank AG,
Post Box 9095,
The bank has a well-developed SMS assistance system that allows customers to perform a number of account-related operations via SMS. Customers can find the complete list of SMS services they can avail from on Deutsche Bank’s website (https://www.deutschebank.co.in/sms_alert.html). Some of the services available via SMS are given below:
Loan against Property
Business Instalment Loan
Portfolio Management Services
Trade Services & Forex
Forms to Download or Submit Online: The bank’s website has a page called the Form Centre (https://www.deutschebank.co.in/form_centre.html). From here, customers can access a number of forms to apply for the various products and services of the bank. Customers can fill and submit the forms online or download them, fill them and submit it at the nearest branch. There are also a few forms you can mail to the below address:
By Regular PostCustomer CareDeutsche Bank AG,PO Box 9095,Mumbai - 400063.
Online services: Customers can also login to their Deutsche Bank account and access various loan account-related services. They can download their Provisional Interest certificate for the current year and Final Interest certificate for the previous year for all your active Loan accounts. This facility comes at absolutely free of charge. They can also access various services related to their loan accounts.
PhoneBanking IVR options: Customers can access various banking services through the Phone Banking IVR. Some of the services you can access through the IVR are:
Customers are encouraged to contact the bank immediately for any Grievance with the services of the Bank.
Level 1 – Customers can register their grievance with the bank via the following channels:
Level 2 - In case your grievance is not resolved within 7 working days from the date of registration or you are not satisfied with the resolution, you may escalate the complaint to the email address email@example.com
Level 3 - In case the grievance is still not resolved within 10 working days by the Head Services team or customer is not satisfied with the resolution, they may write to the Bank’s Nodal Officer of the Region. Please find below the contact details of the Regional Nodal Officers.
Principal Nodal Officer
Deutsche Bank AG, Nirlon Knowledge Park, B1, Off Western Express Highway, Goregaon
(East), Mumbai - 400063, India.
Landline: +91 (22) 7180 6425
Fax: +91 (22) 7180 3963
Nodal Officer: Delhi / Noida / Gurgaon
Vice President & Regional Head - North
Deutsche Bank AG, ECE House, 28 - KG Marg, New Delhi - 110001, India.
Landline: +91 (11) 7110 9699
Fax: +91 (11) 7110 9666
Nodal Officer: Kolkata
Deutsche Bank AG, Ground Floor, 9 Shakespeare Sarani, Kolkata - 700071, India.
Landline: +91 (33) 7100 9600
Fax: +91 (33) 7100 9666
Nodal Officer: Chennai / Salem / Vellore
Deutsche Bank AG, 4-4 A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand
Lights, Chennai - 600006, India.
Landline: +91 (44) 7130 9611
Fax: +91 (44) 7130 9660
Nodal Officer: Bangalore
Vice President & Regional Head - South
Deutsche Bank AG, Floor Ground, Raheja Towers, 26-27 M G Road, Bangalore - 560001, India.
Landline: +91 (80) 7193 5501
Fax: +91 (80) 7193 5555
Nodal Officer: Mumbai
Vice President & Regional Head - West I & East
Deutsche Bank AG, Floor Ground, DB House, Hazarimal Sonami Marg, Mumbai - 400001,
Landline: +91 (22) 7180 4501
Fax: +91 (22) 7180 4545
Nodal Officer: Kolhapur / Aurangabad / Pune
Vice President & Regional Head - West II
Deutsche Bank AG, Floor Ground, Suprem, Main ITI Rd, Opp Ozone, Pune - 411007, India.
Landline: +91 (20) 7124 9010
Fax: +91 (20) 7124 9001
Nodal Officer: Ludhiana
Deutsche Bank AG, Floor Ground, SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal
Road, Ludhiana - 141002, India.
Landline: +91 (161) 6624 500
Fax: +91 (161) 6624 501
Nodal Officer: Moradabad
Deutsche Bank, 8 km Mangupura, New Moradabad, Moradabad - 244001, India.
Landline: +91 (591) 6544 405
Nodal Officer: Ahmedabad
Deutsche Bank AG, 637, Gulbai Tekra, Off C.G.Road, Ahmedabad - 380006, India.
Landline: +91 (79) 7101 5011
Fax: +91 (79) 7101 5060
Nodal Officer: Surat
Deutsche Bank, 124, Rajmal Lakhichand Building, Ghod Dod Road, Surat - 395007, India.
Landline: +91 (0261) 6647 222
Fax: +91 (0261) 6647 239
Level 4 - In case the grievance is not resolved within 10 working days from the date of escalation to the Regional Nodal officer or if the customer is not satisfied with the resolution offered by the Regional Nodal Officer, they may contact the Principal Nodal Officer as per details published below:
Principal Nodal OfficerDeutsche Bank AG, IndiaPrivate and Commercial ClientsPO Box Number - 9094Goregaon Post OfficeGoregaon (E), Mumbai 400063.
Banking Ombudsman: If the customer does not hear from the bank regarding their complaint within 30 working days or if customer’s complaint remains unresolved to their satisfaction, they may choose to approach the Banking Ombudsman appointed by the Reserve Bank of India under the Banking Ombudsman Scheme 2006, at any of the below addresses:
C/o. Reserve Bank of India
La Gajjar Chambers, Ashram
Road, Ahmedabad – 380 009.
Tel.No. 079-26582357/ 26586718
Fax No. 079 – 26583325
Gujarat, Union Territories of
Dadra and Nagar Haveli,
Daman and Diu.
C/o. Reserve Bank of India,
10/3/8, Nrupathunga Road,
Bangalore – 560 001
Tel.No. 080 – 22210771/ 22275629
Fax No. 080 – 22244047
Hoshangabad Road, Post Box
No.32, Bhopal – 462 011.
Tel.No. 0755 – 2573772/ 2573776
Fax No. 0755 – 2573779
C/o. Reserve Bank of India Pt.
Jawaharlal Nehru Marg,
Bhubaneshwar – 751 001.
Tel.No. 0674 – 2396207/ 2396008
Fax No. 0674 – 2393906
New Office Building, Sector-17,
Tel.No. 0172 – 2721109/ 2721011
Fax No. 0172 – 2721880
Himachal Pradesh, Punjab,
Union Territory of Chandigarh
and Panchkula, Yamuna Nagar
and Ambala Districts of
Chennai – 600 001.
Tel.No. 044 –
Fax No. 044 –
Tamil Nadu, Union Territories
of Puducherry (except Mahe
Region) and Andaman and
The Nicobar Islands.
Station Road, Pan Bazar,
Guwahati – 781 001
Tel.No. 0361 – 2542556/ 2540445
Fax No. 0361 – 2540445
E-mail : firstname.lastname@example.org
Assam, Arunachal Pradesh,
Manipur, Meghalaya, Mizoram,
Nagaland and Tripura
6-1-56, Secretariat Road,
Saifabad, Hyderabad – 500 004.
Tel.No. 040 – 23210013/ 23243970
Fax No. 040 – 23210014
C/o. Reserve Bank of India, Ram
Bagh Circle, Tonk Road,
Post Box No.12, Jaipur – 302 004
Tel.No. 0141 –5107973 / 5101331
Fax No. 0141 – 2562220
M.G.Road, Post Box No.82,
Kanpur – 208 001
Tel.No. 0512 – 2306278/ 2303004
Fax No. 0512 – 2305938
Uttar Pradesh (excluding
Districts of Ghaziabad and
Gautam Budh Nagar) and
C/o. Reserve Bank of India, 15,
Nethaji Subhas Road,
Kolkata – 700 001.
Tel.No. 033 – 22306222/ 22305580
Fax No. 033 – 22305899
West Bengal and Sikkim
Garment House, Ground Floor,
Dr. A.B. Road,
Worli, Mumbai - 400 018
Tel.No. 022 – 24924607/ 24960893
Fax No. 022 – 24960912
Maharashtra and Goa
Second Floor, 6, Sansad Marg,
New Delhi – 110 001.
Tel.No. 011 – 23725445/ 23710882
Fax No. 011 – 23725218
Delhi, Jammu & Kashmir and
Ghaziabad and Gautam Budh
Nagar Districts of Uttar
Pradesh, Haryana (except
Panchkula, Yamuna Nagar and
South Gandhi Maidan,
Patna – 800 001
Tel.No. 0612 – 2322569/ 2323734
Fax No. 0612 – 2320407
E-mail: email@example.com Bihar & Jharkhand
Thiruvananthapuram – 695 033
Tel.No. 0471 – 2332723/ 2323959
Fax No. 0471 – 2321625
Kerala, Union Territory of
Lakshadweep and Union
The territory of Puducherry (only
1. I do not wish to receive banking alerts. What can I do?
If you do not wish to receive Banking alerts, you can call Phone Banking at 18602666601 and place a request for removing your alert registration. You can also login to your dbOnlineBanking and uncheck the alert option.
2. How do I download my Loan Interest Certificate?
You can conveniently download your loan interest certificate through the below mentioned steps : Step 1: Complete the authentication parameter i.e Loan Account Number, Date of Birth, PAN Number and Account Number (from which repayment is done). Step 2: Click on the Submit Button. Step 3: On successful authentication, the screen will populate the option to generate and download the Interest Certificate.
3. There is a discrepancy in my loan statement. How do I get that rectified?
If you find any discrepancy in your account statement, you need to contact the bank immediately on 18001236601 or 1860 266 6660. Alternatively you may write to firstname.lastname@example.org.
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