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ICICI Bank Car Loan Customer Care

ICICI Bank 24*7 customer care toll-free number for all general enquiries is 1800-200-3344 .

The Indian Banking Industry has come a long way since the financial institutions were set up in the 1900s. From numerous local banks to a handful large international players today, there is always a dearth of banks to meet the needs of growing population. Users would like to connect with banks with ease and convenience. This means banking services should be available round the clock and at the tip of your fingers. Banks have upgraded their communication channels to be able to cater to different needs in the market like sharing basic banking information to making a transaction and application for loan.

ICICI Bank is India’s largest private sector bank. As a leading player in the industry, ICICI Bank understands the need to handle customers in the best possible way. If you are a customer of the bank and want to know more about ICICI Bank car loan, a fully loaded website with ICICI Bank car loan 24 hours customer care numbers awaits you. The bank has also preloaded most details which can be quickly accessed by asking queries on the website. This is probably the fastest ways of getting through ICICI Car loan customer care. Scroll down for more information on their communication methods.

ICICI Bank Car Loan Customer Care Number
ICICI Bank 24X7 Car Loan Customer Care Number

How to contact ICICI Car Loan Customer Care 24x7

Icici Bank Car Loan Customer Care

As a customer or a non-customer, you can reach out to ICICI Bank in many ways. From just enquiring about account services to ICICI car loan complaint number, all details can be found below.

ICICI Bank 24x7 Customer Care Numbers

The ICICI Customer Care number is 1800-200-3344. This service is available for unresolved queries from Monday to Friday 9am to 6pm. ICICI Bank has further dedicated contact details for various types of services for faster communication and closure of your queries. It has set up ICICI car loan customer care 24*7 customer care number by city for personal banking.

The ICICI car loan 24x7 customer care number 1800-103-8181 is available for Wealth/Private Banking customers and has been set up as the ICICI car loan 24*7 customer care number by state for easier access. Separate numbers for connecting are available for Corporate/Business Banking/Retail Institutional banking customers. NRI Banking has also a dedicated number as ICICI car loan customer care helpline number. All of these separate customer care numbers ensures availability of banking services at your convenience and quicker response time.

ICICI Bank – Ask iPal

A one of its kind initiative to leverage technology in the banking sector, ICICI Bank has introduced Artificial Intelligence (AI) powered chatbot called “Ask ipal”. This is available on the bank website and its mobile application too. One can interact with the chatbot by typing and if queries get complicated, it automatically transfers to human voice agent for a more personal conversation. The chatbot ensures quick turnaround on your queries and much less navigation on the website for any information you might want. The main features are:

  • Handle your queries
  • Bill Payments
  • Funds Transfer
  • Account View
  • Recharges

The chatbot is a type of ICICI car loan toll free customer care as it can answer and guide your queries regarding ICICI products, car loans, grievances and tracking of applications. In the coming years, you should be able to see the chatbot work over voice-based commands and integrate with other AI power virtual personal assistants like Apple’s Siri and Amazon’s Echo.

Grievance Redressal Process

ICICI Customer care toll free number handles your complaints and/or grievances through a process. The overview of this process has been mentioned below:

Level 1: Submit Complaint for 1st timeLevel 2: If not satisfied with response at Level 1Level 3: If not satisfied at Level 2
  • Email the bank about your grievance
  • For security purposes, your registered email ID needs to be mentioned
  • If the response received is not satisfactory at Level 1, you can write to the Head of Phone Banking
  • Or Submit a query to the Senior Management
  • If you are not satisfied with the response at Level 2, you can write directly to the Principal Nodal Officer

ICICI Bank Car Loan Eligibility

While it is possible to get an instant approval on your car loan application with ICICI bank, it is wise to check for your car loan eligibility either on the bank website or by calling the ICICI car loan customer care phone number. The bank assesses your application on the basis of your credit score and financial capabilities. The principal loan amount, interest rate and loan tenure are dependent on these details. You can note the eligibility details for Privilege Banking customers:

Salaried Individuals
  • Minimum: 25 years
  • Maximum: 58 years at age of maturity
Gross annual income of INR 2.5lacsTotal employment stability of 2 years and current employment of minimum 1year
Self-employed individuals (proprietor/partner/professional/director)
  • Minimum: 28 years
  • Maximum: 65 years at age of maturity
Gross annual income of INR 2 lacsBusiness stability of more than 3 years
Partnership Firm-Minimum PAT of INR 2 lacs (Profit After Tax)Business stability of more than 3 years
Private or Public Limited CompanyShould have been in existence for 3 yearsMinimum PAT of INR 2 lacs (Profit After Tax)Business stability of more than 3 years

How to Apply for ICICI Bank Car Loan

Applying for a car loan cannot get easier than what it is today. You can drop into the nearest bank branch and get a free consultation. At the click of a button, you can call the ICICI car loan customer care toll free number for all information and also request for a representative to be sent with application form. One of the easiest ways is to visit the website and submit details for an instant approval. If you are an existing customer already, net banking facility offers car loan application as an option. Another option is to apply for the car loan on CreditMantri website wherein you can also check your credit score. For any clarifications, you can easily reach the ICICI car loan helpline number and immediately have your queries resolved.

About ICICI Bank

ICICI Bank is India’s largest private sector bank. The total consolidated assets amount to INR 11,242.81 billion as on March 31, 2018. The bank runs with a network of 4867 branches and 14637 ATMS across the country. ICICI Bank’s subsidiaries include India’s leading private sector insurance, asset management and securities brokerage companies and private equity firms.

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