Dhanlaxmi Bank Car Loan Customer Care

Key Features of Dhanlaxmi Bank Car Loan

Loan Amount: You can get up to 95% of the ex-showroom cost for new vehicles and up to 60% of the value for used cars.

Tenure: The repayment period is up to 60 months for new cars and 48 months for old cars.

Security: A car is a form of collateral and it will be hypothecated in case of continuous defaults on the loan.

How do I get in touch with Dhanlaxmi Bank Car Loan Customer Care?

Dhanlaxmi Bank has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. You can approach the customer service cell for any kind of clarification. Be it a transaction-related enquiry, or to send in your feedback and requests, or to check the status of a cheque you may have deposited, or to stop payment on a cheque- all these queries and more can be addressed by the bank’s customer service desk. You can contact the bank’s customer support team via the following channels:

Via Toll-Free Customer Care Number:1800-425-1747

Via Email: customercare@dhanbank.co.in

Alternate Phone Number: +91 - 0487 6613000

Online Contact Form: https://www.dhanbank.com/contact/Cust_Complaint.aspx

Write to them to their Registered Office:  

Chief General Manager,
Dhanlaxmi Bank Ltd,
Corporate Office,
Naickanal, Thrissur
Kerala State – 680001

Phone: 91-487-6617000
Fax: 91-487-6617222

Regional Head Offices: 

Mumbai

Dhanlaxmi Bank Ltd.
Thirumalai House, Ground Floor,
Near Sion Hill Fort, Road No. 29,
Sion (E), Mumbai - 400022

Thrissur

Dhanlaxmi Bank Ltd.
Dhanalakshmi Buildings
Punkunnam
Thrissur - 680 002

Kochi

Dhanlaxmi Bank Ltd.
Dhanalakshmi Buildings
Near A R Camp Office
Marine Drive
Kochi - 682 031

Bangalore

Dhanlaxmi Bank Ltd.
No.58/A, Vishnupriya Arcade,
18th Main, 6th Block,
Koramangala, Bangalore - 560 095

Chennai

Dhanlaxmi Bank Ltd.
104 & 107, Om Sakthi Towers
Anna Salai
Chennai - 600 002

Dhanlaxmi Bank Grievance Redressal

Customers can forward their complaints and feedback to the customer care department via email.

As the first point of contact, you can contact the customer support at 1800-425-1747

You can also send an email to customercare@dhanbank.co.in 

If you are not satisfied with the received response, you can escalate the issue to the complaints department at customer.complaint@dhanbank.co.in

You can also write in to: 

Chief General Manager,
Dhanlaxmi Bank Ltd, PB No.9,
Dhanalakshmi Buildings,
Corporate Office,
Naickanal, Thrissur
Kerala - 680001.
Tel No: 0487 – 6617000

Details of Nodal Officers

Banking Ombudsman: If the customer does not hear from the bank regarding their complaint within 30 working days or if customer’s complaint remains unresolved to their satisfaction, they may choose to approach the Banking Ombudsman appointed by the Reserve Bank of India under the Banking Ombudsman Scheme 2006, at any of the below addresses:

Ahmedabad

C/o. Reserve Bank of India

La Gajjar Chambers, Ashram

Road, Ahmedabad – 380 009.

Tel.No. 079-26582357/ 26586718

Fax No. 079 – 26583325

E-mail: boahmedabad@rbi.org.in

Gujarat, Union Territories of

Dadra and Nagar Haveli,

Daman and Diu.

Bangalore

C/o. Reserve Bank of India,

10/3/8, Nrupathunga Road,

Bangalore – 560 001

Tel.No. 080 – 22210771/ 22275629

Fax No. 080 – 22244047

E-mail: bobangalore@rbi.org.in

Karnataka

Bhopal

C/o. Reserve Bank of India,

Hoshangabad Road, Post Box

No.32, Bhopal – 462 011.

Tel.No. 0755 – 2573772/ 2573776

Fax No. 0755 – 2573779

E-mail: bobhopal@rbi.org.in

Madhya Pradesh

and Chattisgarh.

Bhubaneshwar

C/o. Reserve Bank of India Pt.

Jawaharlal Nehru Marg,

Bhubaneshwar – 751 001.

Tel.No. 0674 – 2396207/ 2396008

Fax No. 0674 – 2393906

E-mail: bobhubaneswar@rbi.org.in

Orissa

Chandigarh

C/o. Reserve Bank of India,

New Office Building, Sector-17,

Central Vista,

Chandigarh–160 017

Tel.No. 0172 – 2721109/ 2721011

Fax No. 0172 – 2721880

E-mail: bochandigarh@rbi.org.in

Himachal Pradesh, Punjab,

Union Territory of Chandigarh

and Panchkula, Yamuna Nagar

and Ambala Districts of

Haryana.

Chennai

C/o. Reserve Bank of India,

Fort Glacis,

Chennai – 600 001.

Tel.No. 044 –

25399170/

25395964/25399159

Fax No. 044 –

25395488

E-mail: bochennai@rbi.org.in

Tamil Nadu, Union Territories

of Puducherry (except Mahe

Region) and Andaman and

The Nicobar Islands.

Guwahati

C/o. Reserve Bank of India,

Station Road, Pan Bazar,

Guwahati – 781 001

Tel.No. 0361 – 2542556/ 2540445

Fax No. 0361 – 2540445

E-mail : boguwahati@rbi.org.in

Assam, Arunachal Pradesh,

Manipur, Meghalaya, Mizoram,

Nagaland and Tripura

Hyderabad

C/o. Reserve Bank of India,

6-1-56, Secretariat Road,

Saifabad, Hyderabad – 500 004.

Tel.No. 040 – 23210013/ 23243970

Fax No. 040 – 23210014

E-mail: bohyderabad@rbi.org.in

Andhra Pradesh

Jaipur

C/o. Reserve Bank of India, Ram

Bagh Circle, Tonk Road,

Post Box No.12, Jaipur – 302 004

Tel.No. 0141 –5107973 / 5101331

Fax No. 0141 – 2562220

E-mail: bojaipur@rbi.org.in

Rajasthan

Kanpur

C/o. Reserve Bank of India,

M.G.Road, Post Box No.82,

Kanpur – 208 001

Tel.No. 0512 – 2306278/ 2303004

Fax No. 0512 – 2305938

E-mail: bokanpur@rbi.org.in

Uttar Pradesh (excluding

Districts of Ghaziabad and

Gautam Budh Nagar) and

Uttaranchal.

Kolkata

C/o. Reserve Bank of India, 15,

Nethaji Subhas Road,

Kolkata – 700 001.

Tel.No. 033 – 22306222/ 22305580

Fax No. 033 – 22305899

E-mail: bokolkata@rbi.org.in

West Bengal and Sikkim

Mumbai

C/o. Reserve Bank of India

Garment House, Ground Floor,

Dr. A.B. Road,

Worli, Mumbai - 400 018

Tel.No. 022 – 24924607/ 24960893

Fax No. 022 – 24960912

E-mail: bomumbai@rbi.org.in

Maharashtra and Goa

New Delhi

C/o. Reserve Bank of India,

Second Floor, 6, Sansad Marg,

New Delhi – 110 001.

Tel.No. 011 – 23725445/ 23710882

Fax No. 011 – 23725218

E-mail : bonewdelhi@rbi.org.in

Delhi, Jammu & Kashmir and

Ghaziabad and Gautam Budh

Nagar Districts of Uttar

Pradesh, Haryana (except

Panchkula, Yamuna Nagar and

Ambala Districts)

Patna

C/o. Reserve Bank of India,

South Gandhi Maidan,

Patna – 800 001

Tel.No. 0612 – 2322569/ 2323734

Fax No. 0612 – 2320407

E-mail: bopatna@rbi.org.in Bihar & Jharkhand

Thiruvananthapuram

C/o. Reserve Bank of India,

Bakery Junction,

Thiruvananthapuram – 695 033

Tel.No. 0471 – 2332723/ 2323959

Fax No. 0471 – 2321625

E-mail: bothiruvananthapuram@rbi.org.in

Kerala, Union Territory of

Lakshadweep and Union

Territory of Puducherry (only

Mahe Region)

Dhanlaxmi Bank Car Loan FAQs: