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City Union Bank Car Loan Customer Care

City Union Bank 24*7 customer care number is 044-71225000.

City Union Bank was incorporated as The Kumbakonam Bank Limited in 1904. The bank used to function as a regional bank with its operations mainly in Thanjavur district of Tamil Nadu. The bank has grown leaps and bounds and operates with over 550 branches. It has a wide variety within its savings and deposits product suite. It also extends various types of loans – car loan, personal loan, housing loan to lower-income individuals, high net-worth individuals, and large industries.

City Union Bank offers car loans for the purchase of new cars. Salaried and self-employed individuals can avail of this loan as per their eligibility. Loan of up to Rs.25 lakhs are offered for purchase of new cars

City Union Bank Car Loan Customer Care Number
City Union Bank 24X7 Car Loan Customer Care Number

How do I contact City Union Bank Car Loan Customer Service?

City Union Bank Car Loan Customer Care

City Union Bank has set up a well-equipped customer support team to offer service to its customers. This team helps customers with various queries they might have regarding their accounts and general banking services. Customers can contact the customer support team via phone, email, chat and direct branch walk-in.

24x7 Customer Care Number: 044-71225000

Email:

General queries

customercare[at]cityunionbank[dot]com 

Head Office

co[at]cityunionbank[dot]com 

Geojit Office (Broking related queries)

citybroking[at]geojit[dot]com 

Customer feedback or complaints

complaints_grievances[at]cityunionbank[dot]in

Administrative Office

City Union Bank Ltd

"Narayana" No.24B,Gandhi Nagar

Kumbakonam-612001

Tel : 0435-2402322,2401622

FAX : 0435-2431746

CUB LAKSHMI - Your Virtual Assistant

The chatbot ‘Lakshmi’ will help customers with a  number of queries relating to their accounts. They can ask their question and the chatbot directs them to the relevant page for assistance.

City Union Bank Grievance Redressal Mechanism

CUB aims at offering the best possible customer service to all its customers. However, if you come across any grievance, they are encouraged to register it with the bank for timely resolution.

Level I:
In case you are not satisfied with any product or service of the bank, you can contact the customer service center at (044-7122 5000) or register on the bank’s complaint master by providing complete details of your complaint with your name and account number.

Level II:
If you are not satisfied with the resolution provided to you at level I, you can escalate your grievance to the Grievance Officer quoting the reference number.

Deputy General Manager 

City Union Bank Ltd. 

No.24 B, Gandhi Nagar, 

Kumbakonam-612001 

Tel: 0435 – 2402322

Email: complaints_grievances@cityunionbank.in 

Level III:
If you still feel dissatisfied with the response at Level II, you can escalate your grievance to the Principal Officer for Complaint and Redressal with the details. This will be the final level of escalation within the bank’s system.

Principal Officer for Complaints and Redressal 

General Manager Inspection Vigilance and Audit 

City Union Bank Ltd., 

No.24 B, Gandhi Nagar, 

Kumbakonam-612001 

Tel: 0435-2402322 

Fax: 0435-2431746 

E-mail: principalofficer@cityunionbank.in

If the resolution provided by the Principal Officer for Complaint and Redressal fails to address your grievance, you may write to the Banking Ombudsman.

City Union Bank Car Loan Customer Service – FAQs

1. What is the maximum repayment tenure available with City Union Bank Car Loans?

City Union Bank Car Loans can be repaid within 36 – 60 months.

2. How much loan amount is offered under City Union Bank Car Loan?

City Union Bank offers car loans of up to 90% of the car cost. A maximum of Rs.25 lakhs car loans can be availed.

3. What type of vehicles can be purchased under City Union Bank Car Loan?

Customers can purchase new cars with City Union Bank Car Loan.

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