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Corporation Bank Car Loan Customer Care

Corporation Bank 24*7 customer care toll-free number is 1800-425-3555.

Customer care team has emerged as an essential part of services industry, especially the banking industry. As the products and services are often beyond the understanding of layman, there is a need for intervention by trained customer care executives. These trained customer care executives ensure that they resolve the query or issue for the customer and make the entire experience of availing products or services from Corporation Bank a pleasant and convenient experience. There are many ways in which the customer care team can be reached.

Corporation bank has a very experienced and a trained staff to handle various queries of the customers. Typically, there are different teams to handle different types of queries. There is an IVRS which will initially guide the customer to the right team. The customer care for Corporate Bank car loan will be trained to handle queries related to car loan in an effective manner.

Corporation Bank Car Loan Customer Care Number
Corporation Bank 24X7 Car Loan Customer Care Number

Corporation Bank 24*7 Customer Care Numbers-1800-425-3555

Corporation Bank Car Loan Customer Care

Corporation bank customer care team can be reached at the toll-free number 1800-425-3555. There are multiple numbers which address various types of queries, the all India numbers are mentioned below –

Credit card queries02240426009
Corporate Advances / Advances0824 2426416 / 2424117
ATM / Debit Card080-26600587 / 26602500 / 26941507
Internet Banking080-26941553 / 26941554 / 26941555

Based on the nature of query, the correct number may be dialed, alternatively, the customer can use the toll – free number. There are specific toll-free numbers for various services as well –

ATM Card18004252407
Credit card1800226606
Corp Travel CardUS Toll Free: +1.866.469.0525
Corp Prepaid Gift Cards18004252407
[for select operators only]
General queries1800423555
Corruption complaints18004253567
Retail lending division0824 - 2861447

For retail loan related queries, customers can speak to the zonal heads of Corporation Bank. Give below is a list of numbers-

Zonal OfficeTelephone
Bangalore North080-23097322
Bangalore South080-25599816
Delhi North011-28754693
Delhi South0124-28755514
Greater Mumbai022-22046249
Thiruchirapalli0431-4244 202

Corporation Bank 24X7 Car Loan Customer Care

As indicated earlier, there are multiple ways in which the customer care team can be reached. There is a 24 * 7 team which supports the customer over phone. The customer can dial into a toll – free centralized number or a specific number which will help reach the regional branch of the bank. The bank provides the customer care team with access to centralized database from where the required basic information of the client can be retrieved. The data may be required to resolve the issue or query raised by the customers.

The customer care team can also be reached by means of email, there are various emails applicable for various types of queries. The generic queries have to be raised with a separate team, if there are specific queries with respect to car loan or any other such product or services, the same has to be conveyed to a different team.

For those who are not digitally savvy, there is the option of sending the queries via registered post to the regional office or head office of Corporation Bank. The response time taken for postal queries or issues tend to be delayed. Hence, the best method for resolving issues is to use the telephonic or email mode.

Online Assistance for Queries, Feedback or Complaints

There is the email mode of communication with customer care team. The queries can be directed to horls[at]corpbank[dot]co[dot]in. This email ID is specific for retail lending related queries. These specific departments address queries, feedback or complaints.

Corporate Officeftscentre[at]corpbank[dot]co[dot]in
General Queriesquery[at]corpbank[dot]co[dot]in
Credit/Debit Cardhoccd[at]corpbank[dot]co[dot]in
Internet Bankingwebcentre[at]corpbank[dot]co[dot]in
Shares and Bondsisd[at]corpbank[dot]co[dot]in
Retail Loanshorls[at]corpbank[dot]co[dot]in

Corporation Bank will ensure that the queries and complaints are resolved at the earliest. They have a separate grievance redressal team for aiding customers within a certain time frame.

Using the postal service for assistance for queries, feedback or complaints

One can also write to the head quarter via registered post –

Corporation Bank Corporate Office

Mangaladevi Temple Road, Pandeshwar,

Mangalore – 575001, Karnataka

The response to such post may be delayed compared to the other modes of communication. However, you will have a physical record which you can refer to in the future. This is specifically retained to enable certain type of customers who are familiar with only this mode of communication. For e.g., customers from rural and semi-urban background, senior citizens or customers from lower strata of society from urban India etc.,

Grievance Redressal Procedure

The following are the ways in which one can file a grievance with the relevant council at Corporation Bank –

  • One can write email or post to the Branch Manager of the branch with whom an account is maintained
  • If the resolution is not satisfactory, the Customer Relation Officer (CRO) at the zonal level can be contacted
  • The next level of escalation will be Nodal officer at the Head office of Corporation Bank.
  • The names and contact details of Nodal officers can be obtained from the branch notice board
  • Alternatively, customer can contact the customer care and lodge a complaint which will be duly forwarded to the concerned team.

Corporation Bank car loan eligibility

Corporation Bank offers car loan to individuals, self-employed individuals. The bank offers upto Rs. 1 crore loan value per vehicle. The loan can be availed for new and existing cars.

There are some basic eligibility criteria which have to be carefully analysed before applying for the loan to ensure that the chances of loan rejection are minimal. Minimizing the chances of rejection will ensure that the credit score is maintained at healthy levels.

The basic eligibility criteria are mentioned below –

Minimum Age / Maximum Age21 years – 65 years
Minimum Annual income
  • Rs. 1.2 Lakh (salaried applicants)
  • Rs. 1.2 Lakh (Self-employed applicants)
Minimum credit score700 and above

Based on the eligibility, the applicant has to apply by submitting the loan application and attaching relevant loan documents. The loan documents include identity proof, age proof, address proof, income proof. The proofs have to be self-attested and submitted with the bank for further processing.

How to apply for a Corporation Bank car loan?

The car loan from Corporation bank can be applied by downloading the loan application from the website or by collecting a physical copy from one of the branches of Corporation bank. The loan application should be submitted along with photo and documents as required.

The quantum of car loan extended by corporation bank is 85% of the car value (ex-showroom price). The minimum loan tenure is 12 months and the maximum allowed is 84 months. The long tenure enables the applicant to pay off the EMI conveniently.

About Corporation Bank

Corporation Bank is a public sector bank, headquartered in Mangalore, Karnataka, India. It was founded in the year 1906 and nationalized in 1980. It currently operates with 2440 fully automated branches, 3040 ATMs and 4724 branchless banking units across the country.home loans, personal loans and car loans.

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