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IndusInd Bank Car Loan Customer Care

IndusInd Bank 24*7 customer care toll-free number for all general enquiries is 1860-500-5004 .

The Indian banking industry has evolved by leaps and bounds. In this tech-savvy world, banks have been able to upgrade themselves to the new age communication techniques. And this is definitely advantageous to customers who want quicker responses and easily accessible information. Be it basic details on account opening or application for a loan or making a transaction, banks have realized the importance of keeping their communication channels simple and reliable.

IndusInd Bank commenced its operation in 1994 and caters to both consumers and corporates. IndusInd drives its business through technology. With an early realization on adapting technology in its day to day operations, the bank has taken many initiatives to make customer interactions faster and smoother. For instance, you can conduct mobile banking transactions with your fingerprint. If you wish to explore details of the IndusInd bank car loan, you can visit their website or call the IndusInd Bank car loan 24 hours customer care number.

IndusInd Bank Car Loan Customer Care Number
IndusInd Bank 24X7 Car Loan Customer Care Number

How to contact IndusInd Car Loan Customer Care 24x7

Indusind Bank Car Loan Customer Care

The IndusInd Bank has created many options for dealing with your queries on car loan or grievance issues. From customer care for IndusInd car loan to IndusInd car loan complaint number, you can find more information as you read on.

IndusInd Bank 24x7 Customer Care Numbers

The IndusInd Customer Care number for banking activity is 1860-500-5004. A dedicated number has been created for credit cards which is 1860-267-7777. The IndusInd car loan toll free customer care is 1800-102-3333 wherein you can get all information pertaining to car loan and its application process.

Online Banking

IndusInd allows you to create your own personal online account through online banking. With this round the clock facility that can be accessed through internet, you can transfer money, make payments and manage your account efficiently with just a click. It is a safe and secure channel to make your transactions.

Easy Mobile Banking Services

  • Indus Mobile SMS – Access account balance, mini statement, recharge your mobile, DTH and more
  • Missed Call Banking – To check your account balance
  • Indus Mobile USSD - A menu based USSD service to get details of your bank account
  • IndusMobile App – With your fingerprint, you can access your account, transfer funds and recharge mobile anytime and anywhere

Video Branch

This service is available only for IndusInd customers wherein you can initiate a video conversation with your Branch Manager, relationship manager or the centralized video branch executive. This video branch service offers a wide range of information transactions for your needs. It is currently available on Android and Apple mobile devices.

Grievance Redressal Procedure

IndusInd Customer care toll free number handles your complaints and/or grievances through a process. The Bank has laid out detailed processes for different types of customers for a speedy response.

Banking Customers

Step 1: Register a ComplaintStep 2: Escalate to Regional Head
  • Register the complaint at the Branch through complaint register
  • Contact the Branch Manager
  • Call IndusInd 24x7 Customer care phone number
  • Send email to contact centre
  • If the branch is unable to resolve your complaint in 7 days, you can get in touch with the Regional Heads through Head – Customer care

Stored Value Card (Prepaid card) Customers

Step 1: Register a ComplaintStep 2: Escalate to Regional Head
  • Register the complaint at the Branch through complaint register
  • Contact the Branch Manager
  • Call IndusInd 24x7 Customer care phone number 1860-500-5004
  • Send email to contact centre
  • If the branch is unable to resolve your complaint in 7 days, you can get in touch with the Regional Heads through Head – Customer care

Credit Card Customers

Step 1: Register a ComplaintStep 2: Escalate to Head – Card Services
  • Register the complaint at the Branch through complaint register
  • Contact the Branch Manager
  • Call IndusInd 24x7 Customer care phone number 1860-500-5004
  • Send email to contact centre
  • If the branch is unable to resolve your complaint in 7 days, you can get in touch with the Regional Heads through Head – Customer care

If you do not receive satisfactory response from the above levels, you may get in touch with the Nodal Officer who will endeavour to resolve the issue within 7 working days. If the complaint is not resolved within one month from the first registration of the complaint, you can approach the Office of Banking Ombudsman, appointed the Reserve Bank of India.

IndusInd Bank Car Loan Eligibility

Before applying for a car loan, it is prudent to check your eligibility for a car loan. This can be done by checking the bank website or by calling the IndusInd car loan customer care phone number. Depending on your income and financial background, the bank will share the car loan amount to be borrowed, the rate of interest and the loan tenure. More details on eligibility is mentioned below.

CATEGORYAGEINCOME REQUIREMENTSOTHER DETAILS
Salaried Employees
  • Minimum: 21 years
  • Maximum: 60 years at age of maturity
Minimum net Annual Salary of INR 2.5 lacs per annum
  • Minimum 3 years total employment and 1 year with the current employer
    3 years in the city and 1 year in the current residence
Self-employed
  • Minimum: 21 years
  • Maximum: 65 years at age of maturity
Minimum net profit of INR 2 lacs per annum
  • Business experience of minimum 3 years
  • 3 years in the city and 1 year in the current residence
  • Credit score of 600 and above
Self-employed Non income based
  • Minimum: 21 years
  • Maximum: 65 years at age of maturity
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  • Business experience of minimum 3 years
  • 3 years in the city and 1 year in the current residence
  • Credit score of 600 and above

How to Apply for IndusInd Bank Car Loan

There are plenty of option to apply for a car loan with IndusInd Bank. The Bank has a dedicated IndusInd car loan 24x7 customer care number that attends only to car loan queries. This will be a faster way to get details and fix an appointment if needed. You can also apply through your online banking account if you are a current customer of the bank. You can also walk into any of the bank branches and get an immediate consultation from the bank representative. Alternatively, you can also apply through CreditMantri, a leading financial services provider. The website also offers to check your credit score which is a much-needed requirement by the bank to decide on the loan amount, rate of interest and loan tenure. For any clarifications, you can easily reach the IndusInd car loan helpline number and immediately have your queries resolved.

About IndusInd Bank

IndusInd Bank commenced its operations in 1994. It has 1410 branches and 2285 ATMs across the country. It also has representative offices in London, Dubai and Abu Dhabi. IndusInd Bank enjoys clearing bank status for BSE and NSE. It was also included in the NIFTY 50 benchmark index in 2013.

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