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HSBC Bank Car Loan Customer Care

HSBC Bank 24*7 customer care number for all general enquiries is 1860 266 2667 or 1860 500 2255.

We live in a fast-paced world. Everything happens at the click of a button. With growing demands in pretty much all sectors of consumption, it has become imperative for service providers to offer their services round the clock. When it comes to handling something as delicate as money, we expect immediate response times and solutions to problems. Banks have adopted state-of-the-art technology to keep up with this pace. The way a bank communicates with its customers is all the difference required in ensuring the customer is a lifelong one.

As one of the world’s largest banks and one of India’s earliest International banks, The Hongkong and Shanghai Banking Corporation Limited (HSBC) has been active in the development of the Indian Banking Industry. HSBC produced the first ATM in our country. It has been known to offer premium customer care service to all customers and potential ones. If you are looking to use a service or purchase a financial product from the bank like a car loan, a detailed website awaits you along with HSBC Bank car loan 24-hour customer care numbers. You can also find more ways to connect with HSBC car loan customer on their India website. More details have been mentioned below.

HSBC Bank Car Loan Customer Care Number
HSBC Bank 24X7 Car Loan Customer Care Number

How to contact HSBC Car Loan Customer Care 24x7

Hsbc Bank Car Loan Customer Care

HSBC India has equipped itself with many ways for its customers and non-customers to reach out for all possible requirements. It could be a simple query on different bank accounts or loan products like car loan or some grievance issue. From customer care for HSBC car loan to HSBC car loan complaint number, read on for more information.

HSBC Bank 24x7 Customer Care Numbers

HSBC has laid out topic dedicated toll-free numbers other than the HSBC Customer Care number. A host of separate customer care numbers have been created for various types of NRI customers also.

For Premier and Advance – 24x7 availability

Personal Banking and Credit cards – Available from 06:30hrs to 20:30hrs

*Available from Monday to Friday 0900-1800hrs

Resident CustomersWithin IndiaFrom Overseas
HSBC Premier1800 266 3456 or 1800 103 4722040 - 67173406 \ 080 – 49089636
HSBC Advance1800 267 3456 or 1800 102 2208040 - 67173404 \ 080 – 49089634
Personal Banking1860 266 2667 or 1860 500 2255040 - 67173401 \ 080 – 49089631
Credit Cards1860 108 7788 or 1860 500 2277040 - 67173402 \ 080 – 49089632
Corporate Cards1800 419 2266 or 1800 102 6922+91-080-49089633 or +91-040-67173403
Business Banking*1800 103 2666 or 1800 419 2288 or 1800 103 2667

HSBC Interactive Voice Response Tree

HSBC has clearly laid out the process for attending customer calls and ensuring quick service for your queries. The call response tree for Personal Banking/Credit Cards/Advance has been shared below:

Dial * for repeating information, # for returning to previous menu, 0 to speak to agent

Welcome to HSBC (Language Selection)
  • English
  • Hindi
  • Report Stolen or lost item, Credit/Debit card activation
  • Identification by Account Details
  • Press 1 to update Aadhaar, Press 2 to update later
  • Verification (PIN or Flexible options)
  • HSBC Credit Card Services
  • HSBC Bank Account services
  • Application & Other Products
  • To Update Aadhar details

The bank advises you to be ready with your HSBC Credit card or Banking account/Phone Banking Number and Phone Banking PIN before dialling HSBC car loan toll free number India.

The call response tree of the HSBC toll free number for HSBC Premier is mentioned below:

Dial * for repeating information, # for returning to previous menu, 0 to speak to agent

Welcome to HSBC Premier (Language Selection)
  • English
  • Hindi
  • Report Stolen or lost item
  • Identification by Account Details
  • Verification (PIN or Flexible options)
  • HSBC Credit Card Services
  • HSBC Bank Account services
  • Report Lost or Stolen card
  • Application & Other Products
  • Speak to a premier CSR

HSBC Bank has also a feature wherein you can leave a query on their website and a representative will respond back via email or a call. This is one of the options of HSBC car loan toll free customer care to obtain any information regarding a car loan.

Grievance Redressal Process

HSBC Customer care toll free number handles your complaints and/or grievances through a process. HSBC Bank has created a full-fledged Grievance Policy to address concerns from customers at all levels. The overview of this process has been mentioned below:

Level 1: Queries & Complaints RedressalLevel 2: Email Nodal OfficerLevel 3: Email Principal Nodal Officer
  • Call HSBC car loan customer care toll free numbers
  • Login into your account and write to the bank
  • Personally, visit any of the HSBC bank branches
  • If you are not satisfied with the response given at Level 1, you can escalate the matter by emailing the Nodal Officer or calling the Nodal Officer team. The complaint reference number given by the Customer Service officer needs to be quoted in this correspondence.
  • In case you want to escalate the matter further, you can email the Principal Nodal Officer or the Senior Management of the Bank

HSBC Bank strives to resolve the complaint at the first level itself. The bank promises response or closure to the complaint within 10 days of query. In case you do not receive a response or not satisfied with the options given, you can escalate to Level 2. At this level also, a response or a closure is attempted within 10 days. In case you are not satisfied, you can push up the query further to Level 3.

HSBC Bank Car Loan Eligibility

One needs to check for loan eligibility details before applying. This will help in avoiding a rejection in your application. You can find out information on car loan eligibility either through the bank website or by contacting the HSBC car loan customer care phone number. The bank should be able to process your car loan application on the basis of your financial background and credit score.

HSBC offers high-speed car loans. It aims at speedy processing of car loan applications provided all documents are in place. Currently, the bank extends car loan only to its existing resident customers holding HSBC Liability accounts, credit cards or select corporates.

Some of the mandatory documents required are as follows:

  • Proof of identity
  • Proof of address
  • Latest salary slip
  • Bank statements of primary account for the last 3 months
  • Acknowledged IT returns for the last 2 years
  • Bank statements of the primary account for the last 6 months

How to Apply for HSBC Bank Car Loan

Applying for a car loan is quite convenient and easy today. One can personally visit the nearest bank branch for an immediate consultation. You can also get details on the car loan by calling the HSBC car loan customer care toll free number. The HSBC car loan customer service is comparable to the best standards in the industry. Another option is to apply for the loan on CreditMantri wherein you can also get your credit score checked. If you are a customer of HSBC bank, you also login and use the netbanking facility to apply for a car loan. For any queries, one can easily reach the HSBC car loan helpline number and have your issues resolved.

About HSBC Bank

The origin of HSBC Bank dates back to 1853 when the Mercantile Bank of India was set up in Mumbai. It was bought over by HSBC in 1959 and from thereon has been active in the development of the Indian Banking industry. The banks offer full range of banking products and services through 26 branches across 14 cities. It is involved in banking, investment banking and capital markets, asset management, insurance, software development and global resourcing operations.

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