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Axis Bank Car Loan Customer Care

Axis Bank 24*7 Customer care Numbers 1860 419 5555 and 1860 500 5555.

Today, as customers, we are spoilt for choices. Cut-throat competition has ensured that “we” as customers are taken care of. This is truer in the case of service industry. And banking sector is probably the most important player in this field. Customers would like to access their bank easily. It could be for the purpose of information, resolving query, making a transaction and so on. It is therefore, important for Banks to ensure that their channels of communication are easily available and up to date with technology.

As the 3rd largest private sector in the country, Axis Bank understands this need and has ensured that any interface with their customers or potential customers can be conducted smoothly. If you are a car loan customer of the bank or want to explore details of Axis Bank car loan, a robust website with all details and Axis Bank car loan 24 hours customer care numbers can be found. Within the website, you can also chat on a real time basis which is considered as one of the more popular Axis car loan customer care methods. Read on for more information on how the bank handles customer communications.

Axis Bank Car Loan Customer Care Number
Axis Bank 24X7 Car Loan Customer Care Number

Axis Bank 24x7 Customer Care Numbers

Axis Bank Car Loan Customer Care

The Axis Customer Care number is 1-860-419-5555 and 1-860-500-5555. If you are an agri-related customer or based in a rural area, there is dedicated number for customers from these backgrounds which is 1-800-103-5577. Axis Bank customer care toll free numbers have been made quite relevant to the service you may require. For example, they have a dedicated number to get your account balance – 1800-19-5959 and for your mini statement – 1800-419-6969. Phone Banking numbers or Axis car loan 24x7 customer care number by city, specific to major cities are also made available for quicker response time.

How to contact Axis Car Loan Customer Care 24x7

There are many ways to reach out to Axis Bank with regard to your queries on car loan or grievance issues. From customer care for Axis car loan to Axis car loan complaint number, all details can be found below.

If you are an NRI wishing to contact Axis Bank, you can easily contact the bank using the 24 x 7 phone banking / customer care number. Following is given a list of NRI phone banking numbers.

Axis Aha! – AI Led Virtual Assistant

Axis Bank has created a new frontier in ‘Conversational Banking’ by introducing a Chatbot that is powered by Artificial Intelligence and machine learning algorithms. This chatbot provides relevant responses to your queries and, helps in making transactions too. It is available on the home page of Axis Bank website. You can converse with the chatbot either by typing or through voice. The main features of this AI led chatbot are:

  • Funds Transfer
  • Bill payment
  • Recharges
  • Blocking of cards
  • Managing Debit card

More features like ordering cheque book, card limit change, card pin set/reset, e-statements, Axis car loan application etc. The chatbot is fast and can address your queries and concerns immediately without having to navigate too many times. It also is a type of Axis car loan toll free customer care as it can answer and guide your queries regarding Axis products, car loans, grievances and tracking of applications.

Grievance Redressal Process

Axis Customer care toll free number handles your complaints and/or grievances through a process. The overview of this process has been mentioned below:

Step 1: Queries & Complaints RedressalStep 2: Write to the Nodal OfficerStep 3: Write to Principal Nodal Officer
  • Visit ‘Get Support’ where some quick answers to queries can be obtained
  • If query is unanswered, call or email the bank wherein you will get a Service Request Number that needs to be recorded for future use
  • Call on 1800-419-0068 for status on existing complaint
  • If you are not satisfied with the response from customer care, you can write to the Nodal Officer by filling a form on the bank website
  • If you are not satisfied with the response from the Nodal Officer, then you have the option of writing to the Principal Nodal Officer by filling a form on the bank website

Axis Bank Car Loan Eligibility

Before applying for a car loan, it is prudent to check your eligibility for a car loan. This can be done by checking for car loan eligibility information through the bank website or by calling the Axis car loan customer care phone number. Depending on your income and financial background, the bank will share the car loan amount to be borrowed, the rate of interest and the loan tenure. More details on eligibility is mentioned below.

CATEGORYAGEINCOME REQUIREMENTSOTHER DETAILS
Salaried Individuals
  • Minimum: 21 years
  • Maximum: 70 years at age of maturity
Minimum net Annual Salary of INR 2.4lacs per annum
  • Income eligibility based on latest salary slip and Form 16
  • Minimum 1 year employment
Self-employed individuals
  • Minimum: 18 years
  • Maximum: 75 years at age of maturity
Minimum net annual business income of INR 1.8lacs per annum for select models and INR 2 lacs for othersIncome eligibility based on latest IT returns
Self-employed Non individuals-Minimum net annual business income of INR 1.8lacs per annum for select models and INR 2 lacs for others
  • Income eligibility based on latest 2 years IT returns and audited financials of 2 years
  • Minimum 3 years of employment in the same field
Priority/Wealth/Privee customersCustomers with a vintage of 6 monthsMinimum Average Quarterly Balance of INR 1 lac for last 2 completed quarters for both quartersMaximum loan restricted to 3 times the AQB in the last 2 quarters
Salaried customers
  • Minimum: 21 years
  • Maximum: 70 years at age of maturity
  • Salary account with Axis Bank for the past 3 months
Minimum net annual salary of INR 2.4 lacs per annum
  • Income eligibility based on latest salary slip and Form 16
  • Minimum 1 year employment
  • Employed with the following organisations:
    • Public and Private Limited Companies
    • MNCs
    • Permanent employees of State/Central Govt.
    • Permanent employees of PSUs
    • Permanent employees of reputed schools/colleges

How to Apply for Axis Bank Car Loan

There are many ways to apply for a car loan today. Apart from visiting the bank branch, one can get car loan details by calling the Axis car loan customer care toll free number. The Axis car loan customer service is superior to most players in the industry and aims at providing all possible information at the first step itself. Alternatively, you can check your credit score and apply for the car loan, all at one place. CreditMantri is a leading financial services provider. You can also easily apply for a car loan through the netbanking facility with Axis Bank. For any clarifications, you can easily reach the Axis car loan helpline number and immediately have your queries resolved.

About Axis Bank

Axis Bank is the 3rd largest private sector bank in India. The bank offers a wide range of services to Large and Mid-corporates, SMEs, Agriculturists and Retail Businesses. It has 3,703 bank branches and close to 13,800 ATMS across the country. The networks of Axis Banks reaches 2,163 cities and towns. There are 10 overseas offices with its full-fledged products & services and NRI services.

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