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Federal Bank Car Loan Customer Care

Federal Bank 24*7 customer care toll-free number for all your general queries is 1800 425 1199 or 1800 420 1199.

For Customers Residing Abroad:+91-80-61991199 or +91- 484 - 2630994or+91-484-2630995

Email: contact@federalbank.co.in

Over the years, Federal Bank has gained a reputation of being a modern, reliable and customer centric bank organisation in India. They offer various services such as wealth management, investment banking, mutual funds, deposit opening and providing loans such as car loan, home loan, personal loan, etc. Federal Bank provides car loans at affordable EMIs, attractive interest rates, quick process of loan application and seamless customer care services.

Federal Bank Car Loan Customer Care Number
Federal Bank 24X7 Car Loan Customer Care Number

Federal Bank 24*7 Customer Care Numbers

Federal Bank Car Loan Customer Care

Federal Bank is a private sector financial institution that was founded in 1945. It offers, among other things, investment banking, commercial banking, retail banking, private banking, mortgage, loans, credit and debit cards. The bank's head office is located in Kochi, Kerala. The bank has over 1250 branches across the country.

Federal Bank provides car loans at affordable EMIs, attractive interest rates, quick process of loan application and seamless customer care services. The customer can apply for a Federal Bank car loan through their website. The customer can also go to the Federal Bank branch and apply for the car loan. The application process is simple, hassle-free and fast. Further, Federal Bank has a 24*7 customer support that can help the customers with all their queries and concerns.

Federal Bank has set up a customer service department that has highly qualified customer care executives to assist in addressing any question, clarification or problem you may have. You are encouraged to contact the customer support to resolve all your questions regarding your account and other services of the bank.

They can also walk into the nearest Federal Bank branch to have their queries clarified.

24x7 Toll-Free Customer Care Number: 1800 420 1199 or 1800 425 1199.

Alternate Phone Number: +91-80-61991199 or +91- 484 - 2630994 or +91-484-2630995

Email to contact@federalbank.co.in for any queries regarding your car loan.

Live Chat Feature

Customers can also obtain clarification of their queries via the live chat feature on the official website of the Federal Bank. You will need to go to the official website of the bank for this purpose (www.federalbank.co.in). You will see a small window named' Ask Anita' at the bottom of the webpage. Here you can type your question and press' Submit'.

Federal Bank Grievance Redressal

Federal Bank promises to strive hard to make products and services of the highest class to ensure that its customers are offered the best in industry. If customers are unhappy with any service or product, they can contact the bank about it and the bank promises to do the best to get them resolved.

Level 1: Federal Bank Car Loan customers can contact the Grievance Redressal Team at support@federalbank.co.in or

nrisupport@federalbank.co.in (For clients abroad) 

Call the 24-hour customer care on 1800-425-1199 / 1800-420-1199 (OR)

Contact your nearest branch or submit your complaint online (OR)

Submit your complaint using the Customer Grievance form

Level 2: If you feel your grievance has not been resolved up to your satisfaction, you can contact the Zonal Nodal Officer for Grievance Redressal. You can find the contact details for them here.

Level 3: If you still feel that your complaint has not been handled properly or there has been a delay in resolving the issue to your satisfaction, you can write to:

The Chief Operating Officer, CEO's Secretariat

Federal Bank Limited, Federal Towers, 

Bank Junction, Aluva, Kerala -683 101
E-mail: support@federalbank.co.in
Fax: 91 484 2626366

If you are not happy any of the above machinery or channels, you can write to:

The Managing Director & CEO,

The Federal Bank Ltd., Corporate Office,

Federal Towers, Aluva, Kerala, India – 683 101

Banking Ombudsman:You may contact the Banking Ombudsman if you are still not happy with the resolution of your complaint. Please note that the bank itself is the first point to rectify grievances. The complainants can only contact the Banking Ombudsman if the issue is not addressed within a month at the bank level.

Federal Bank Zonal Offices:

Zonal OfficeAddressEmail address

Bangalore

Federal Bank Ltd, Bangalore Zonal Office
1st Floor, Halcyon Complex, No.9,
St.Marks Road, Bangalore- 560001

bgrr[at]federalbank[dot]co[dot]in

Chennai

Federal Bank Ltd, Bhattad Tower Ist Floor, 30,West Cott Road, Royapettah, Chennai-600 014

mdsr[at]federalbank[dot]co[dot]in

Ernakulam

Federal Bank Ltd, 6Th Floor, Federal Towers, Marine Drive, Ernakulam-682 031

ekmr[at]federalbank[dot]co[dot]in

Kolkata

Avani Signature, 91A/1 Park Street
Opposite to St. Xavier's College
Kolkata - 700016

calg[at]federalbank[dot]co[dot]in

Kottayam

Federal Bank Ltd, Mar Makil Centenary Memorial Building, SH Mount P O, Kottayam, Kerala-686006

ktmr[at]federalbank[dot]co[dot]in

Kozhikode

Federal Bank Ltd, Federal Towers, 27/97G, Mavoor Road, Kozhikode-673 016

kkdr[at]federalbank[dot]co[dot]in

Mumbai

Federal Bank Ltd, Laxmi Towers, A-1, 4Th Floor, Bandra Kurla Complex, Bandra (East), Mumbai-400 051

bbyg[at]federalbank[dot]co[dot]in

New Delhi

Federal Bank Ltd, Zonal Office, Federal Towers,
2/2, West Patel Nagar,
Opp. Metro Pillar No. 196
New Delhi 110008

ndlr[at]federalbank[dot]co[dot]in

Thiruvananthapuram

Federal Bank Ltd, P.B. No. 303, Federal Towers, M.G.Road, Statue-695 001

tvmr[at]federalbank[dot]co[dot]in

Federal Bank Regional Offices:

RegionAddress

Ahmedabad

Federal Bank Ltd, Ahmedabad Regional Office,

401, RBS, Opp. H K College

Ashram Road, Ahmedabad, Gujarat-380009

Alapuzha

Federal Bank Ltd, Alapuzha Regional Office

Convent Square, CCNB Road, Alapuzha-688001

Aluva

Federal Bank Ltd, Parackal Towers, Parur Junction, Aluva-683102

Attingal

Federal Bank Ltd, Attingal Regional Office,

Ground Floor, Regency Mall, Mamom, Kizhuvilam P O, 

Attingal, Thiruvananthapuram-695104

Bangalore North

Federal Bank Ltd, Bangalore North Regional Office

3rd Floor, Halcyon Complex,

St.Marks Road, Bangalore- 560001

Bangalore South

Federal Bank Ltd, Bangalore South Regional Office

3rd Floor, Halcyon Complex,

St.Marks Road, Bangalore- 560001

Bhubaneswar

Federal Bank Ltd, Bhubaneswar Regional Office

62, Budhanagar, Cuttack Road, Kalpana Square

Bhubaneswar-751006

Chandigarh

Federal Bank Ltd, SCO 867, First Floor, NAC Mani Majra, Chandigarh (UT) - 160101

Chennai

Federal Bank Ltd, Chennai Regional Office

Third Floor, Trinity Towers

30 Conron Smith Road

Gopalapuram, Royapettah Chennai, Tamilnadu

Coimbatore

Federal Bank Ltd, Coimbatore Regional Office

21 Variety Hall Road

Coimbatore, Tamil Nadu

Ernakulam

Federal Bank Ltd, 1st Floor, Federal Towers, Marine Drive, Ernakulam-682031

New Delhi East

Federal Bank Ltd, Gurgaon Regional Office

Ground floor, Gate no 1, Noida Botanical Garden

Gautam Budha Nagar, Noida, Uttar Pradesh-201301

New Delhi West

Office of the regional head, The Federal Bank Ltd, 483/16, Chandan Palace, Jail Road, Civil Lines, Gurugram- 122001, Haryana

Guwahati

Ramananda Towers, Paltan Bazar, 

G S Road, Guwahati-781007

Hyderabad

Federal Bank Ltd, Hyderabad Regional Office,

D No 8-2-293/82/564/A-43, Prasanthi Towers,

Road No 92, Jubilee Hills, Hyderabad-500092

Indore

Plot No.7, PU 4, Scheme 54,

Near Apna Sweets, Vijay Nagar Square

A B Road

Indore

Irinjalakuda

Federal Bank Ltd, P B No.31, C K K Complex, Thrissur Road, Tana, Irinjalakuda-680121

Kannur

Federal Bank Ltd, Kannur Regional Office

3rd Floor, Aditya Tower Kannur South Bazar

Opp.R T O Office, Kannur

Kolhapur

Federal Bank Ltd, Shrusti Mahabharat Residency, Mahavir College Road, Near Collector Office, Nagala Park-416 012

Kolkata

Federal Bank Ltd, 2B, "Regency" 6, Hunderford Street, Kolkata, West Bengal-700017

Kollam

Federal Bank Ltd, Kurumpelil Avenue, Polayathode, Kollam-691021

Kottayam

Federal Bank Ltd, Kottayam Regional Office,

Mar Makil Centenary Memorial Building, SH Mount P.O

Kottayam--686006

Kozhikode

1st Floor, Federal Towers

Arayadathu Palam, Mavoor Road, 

Kozhikode-673016

Madurai

Federal Bank Ltd, Madurai Regional Office

Building No: 137/93, North West Corner,

Madurai Citi Centre, Kamarajar

Madurai, Tamilnadu-625009

Malappuram

First Floor - Bava's Arcade

Kizhakethala Junction

Down Hill P O, Malappuram-676519

Mangalore

Federal Bank Ltd, Regional Office-Mangalore

Ground Floor,the Vintage, Kankanady Bye Pass Road,

Kankanady, Mangalore- 575 002

Karnataka

Mavelikara

Federal Bank Ltd, Puthiyacavu, Mavelikara, -690101

Mumbai

Federal Bank Ltd, A-1, Laxmi Towers, Bandra Kurla Complex, Bandra East, Mumbai-400051

Muvattupuzha

Federal Bank Ltd, Vettuvazhi Plaza, Aramanapady,

Muvattupuzha-680001

Navi Mumbai

Federal Bank Ltd, Navi Mumbai Regional Office,

No.51 Apsara Apartments Sector 17, 

Vashi, Navi Mumbai, Thane, Maharashtra-400705

New delhi

Federal Bank Ltd, 1/7 First Floor, Patel Road, Opp. Metro Pillar No.177, Patel Nagar, New Delhi-110008

Pala

Federal Bank Ltd, Pala Regional Office,

Chooranolickal Mereena Towers,

Kattakkayam Road, Pala-686575

Palakkad

The Federal Bank Ltd, Office of the Regional Head,

Saikrishna Residency, Kunnathurmedu, Palakkad 

678013

Pathanamthitta

Federal Bank Ltd, P.B. No. 80, College Road, Pathanamthitta-689 645

Pune

Federal Bank Ltd, Pune Regional Office,

CRU Mall, Gangadham, Near Gagan Vihar, Bibvewadi

Pune, Maharastra-411037

Salem

Federal Bank Ltd, Salem Regional Office,

No 20, Ramakrishna Road

Salem, Tamil Nadu-636007

Surat

Federal Bank Ltd, Surat Regional Office

Ground Floor, Riddhi Shoppers

Adajan Hazira Road, Adajan,

Surat, Gujrat-395009

Thiruvananthapuram

Federal Bank Ltd, Thiruvananthapuram Regional Office,

TC 18/ 1922 (2), Near Supreme Bakers

Kowdiar.P.O, Kuravankonam, Thiruvananthapuram-695003

Thodupuzha

Federal Bank Ltd, Thodupuzha Regional Office,

Kalarickal Bazar, Pala Road, Thodupuzha, Idukki-685584

Thrissur

Federal Bank Ltd, Thrissur Regional Office

ST Nagar, TB Road, Thrissur, Kerala

Tiruvalla

Federal Bank Ltd, M C Road, Tiruvalla 689101

FAQs:

1. Whom should I call to apply for the Federal Bank Car loan from Federal Bank?

Customers can contact the nearest branch at select locations to avail the Car Loan. You can also call at 1800 425 1199 or 1800 420 1199 for more details.

2. What are the repayment options available for Federal Bank Car Loan?

Federal Bank car loans can be conveniently repaid as Equated Monthly Instalments (EMI). Customers can also use one of these below methods to repay the loan:

  • Standing instruction registration on your bank account
  • FedNet – Federal Bank Internet Banking solution
  • Automated Payment through ECS (Electronic Clearing service)
  • Fed Mobile- Federal Bank Mobile Banking App

3. When can I approach the Banking Ombudsman regarding my grievance?

Customers should note that the bank is the first point of contact to rectify any grievances. You may contact the Banking Ombudsman if you are unhappy with the resolution by all levels of grievance redressal forum. The complainants can contact the Banking Ombudsman only if the issue is not addressed within a month at the bank level.

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