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Kotak Mahindra Bank Car Loan Customer Care

Kotak Mahindra Bank 24*7 customer care toll-free number for all general enquiries is 1800 419 0090 .

Kotak Mahindra offers a wide range of services and products to its customers. They offer car loans under the Kotak Mahindra Prime Ltd with a vision to provide a delightful experience to their customers. To ensure a hassle-free experience, they guarantee quicker redressal of their clients’ complaints. As a client, you get 24x7 customer care services for any query or complaint with respect to your car loan, no matter whether it is an existing loan, a fresh loan, or a potential loan. There are various channels of communication you can use to initiate dialogue – email, phone, or through their website. All you need to do is drop a word and they will get back to you. This makes the process fast, easy, and seamless. Call Kotak Mahindra now and get your dream car.Kotak Mahindra bank car loan, you can visit their website or call the Kotak Mahindra Bank car loan 24 hours customer care number.

Kotak Mahindra Bank Car Loan Customer Care Number
Kotak Mahindra Bank 24X7 Car Loan Customer Care Number

Kotak Mahindra Bank car loan 24X7 Customer Care Numbers

Kotak Mahindra Bank Car Loan Customer Care

Kotak Mahindra car loan customer care number India is functional for 24*7 and if you are residing in major cities like Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Mumbai and Pune, they have their specific customer care number for these cities. If you reside in other parts of India, you still have the national toll-free number you can use at no cost.

Kotak Car Loan Customer Care Toll Free Number

The toll-free car loan helpline number is 1800 419 0090 for customers anywhere in the country. Customer service representatives will be available to assist you between 9.30 am and 6.30 pm on weekdays. Kotak Mahindra toll free number where you can raise general banking queries is 1860 266 2666.The address of the main Customer Service Centre is as follows:

Customer Service Centre

P.O. Box 16344

Mumbai-400013

Kotak Car Loan Customer Care SMS

Kotak Mahindra has a seamless SMS banking service through their Bharat Banking app. The App enables you to access your bank account and other details such as car loan. You need to download the app into your registered mobile to get all alerts, notifications and more from Kotak Mahindra.

Kotak Mahindra Bank, Bharat Banking app features

  • The app facilitates 36 different types of transactions.
  • You can quickly link your Aadhar to your account using the app.
  • You can transfer up to INR 2500 without registering the beneficiary.
  • The Bharat Banking app is available in English and other regional languages.

Online Assistance for Queries, Feedback or Complaints

There are many ways in which you can contact Kotak Mahindra Bank for assistance with your car loan, apart from the customer care number and SMS service. You can call phone banking or send an email. Before doing that though, take a look at the FAQ on the Kotak Mahindra Bank website. There is also a service request section on the website which you can use to make requests for specific services.

Grievance Redressal Procedure

The grievance redressal procedure for Kotak Mahindra bank car loan has 4 simple steps:

Step 1:

The first step is to contact Kotak Mahindra Bank for assistance with your problem via one of the many channels of communication, including the old fashioned method of writing a letter.

Step 2:

If you do not get a response within 7 days you can then approach the Grievance Redressal Officer either through email, call or written letter. Please share your previous complaint number so that the officer can quickly track your complaint.

You can write to the Grievance Redressal Officer here -

Kotak Infinity, 6th Floor, Building No.21,

Off Western Express Highway,

Malad (East), Mumbai 400097

Step 3:

If you do not receive a satisfactory response from the Grievance officer, you can move up to the next level – the Principal Nodal Officer – to lodge a complaint. Once again please mention your complaint number to facilitate tracking.

Step 4:

If step 3 fails to address your complaint you can take the issue to the next step – the Office in Charge of Regional Office of Department of Non-Banking Supervision of RBI. The officer is available at the address given below -

Department of Non-Banking Supervision

Mumbai Regional Office,

3rd Floor, Reserve Bank of India,

Opposite Mumbai Central Railway Station,

Byculla, Mumbai 400 008

Features of Kotak Mahindra Bank Car Loan

  • The Kotak Mahindra Bank Car Loan has easy finance options for a wide range of cars from small passenger cars to sedans and multi-utility vehicles.
  • They have attractive interest rates. You can borrow up to 90% of the car value. The minimum loan amount is Rs. 75,000/-
  • They have various tailor-made financing schemes to suit your needs and budget.
  • Your loan can be processed within 48 hours after your documentation is done.
  • You can pre-pay the entire loan 6 months after disbursal.

You can opt for a tenure from 12 to 84 months (1 to 7 years)

Kotak Mahindra Bank car loan eligibility criteria

Following are the criteria for the car loan facility

Salaried Individuals

  • Salaried Individuals
  • Applicant must be not more than 58 years
  • Minimum annual income must be Rs. 1,00,000
  • Minimum employment tenure must be of 6 months

For Self-employed

  • Applicant must be at least 21 years of age
  • Applicant must be not more than 65 years
  • Minimum employment tenure must be of 2 years in same business

Documents required for Kotak Mahindra Bank car loan

Salaried Individual
  • Completely filled Kotak Mahindra Private limited application form
  • Latest salary slip with Statutory deductions
  • Form 16
  • Identity/Address/ Income Proof
  • One self-attested photograph
Self Employed Firm
  • Completely filled Kotak Mahindra Private limited application form
  • Proof of residence(electricity bill/Voter’s ID/telephone bill/Lease deed/property registration document/passport)
  • Income certificate from certified CA for the last 2 years
  • P&L and Balance Sheet for the last 2 years certified by CA
  • Income Tax copies for last 2 years
  • One self-attested photograph
Proprietary
  • Completely filled Kotak Mahindra Private limited application form
  • Proof of residence(electricity bill/Voter’s ID/telephone bill/Lease deed/property registration document/passport)
  • Income certificate from certified CA for the last 2 years
  • P&L and Balance Sheet for the last 2 years certified by CA
  • Income Tax copies for last 2 years
  • One self-attested photograph
Partnership
  • Completely filled Kotak Mahindra Private limited application form
  • Proof of residence(electricity bill/Voter’s ID/telephone bill/Lease deed/property registration document/passport)
  • Income certificate from certified CA for the last 2 years
  • P&L and Balance Sheet for the last 2 years certified by CA
  • Income Tax copies for last 2 years
  • Partnership Deed, or Trust Deed and Letter of Authority required for Partnerships
  • MoA and Board Resolution providing authorization to director for execution of agreement
Companies
  • Completely filled Kotak Mahindra Private limited application form
  • Proof of residence(electricity bill/Voter’s ID/telephone bill/Lease deed/property registration document/passport)
  • Income certificate from certified CA for the last 2 years
  • P&L and Balance Sheet for the last 2 years certified by CA
  • Income Tax copies for last 2 years
  • MoA and Board Resolution providing authorization to director for execution of agreement.

Kotak Mahindra Car Loan Repayment

There are many ways to repay your car loan EMI (equated monthly instalment).

1. Standing Instruction

If you are an existing Kotak Mahindra bank account holder, you can give instructions to the bank to automatically debit the instalment every month from your accounts.

2. Electronic Clearing System (ECS)

For this you need not have an account with Kotak Mahindra. You can easily instruct whichever bank holds your account, to pay your EMI out of that account. You will have to register for ECS with Kotak Mahindra.

3. Post Dated Cheques

A third option is to submit post-dated cheques to your lender – Kotak Mahindra – who will then deposit them at the appropriate time for payment of EMI.

About Kotak Mahindra Bank

Kotak Mahindra Bank is a renowned bank that provides a wide range of services. The Bank was established in 1985 that has evolved over the years. With respect to car loan it offers a variety of services like new car finances, used car finance, refinance, dealer finance, and top-up against car loans.

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