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Kotak Mahindra Bank 24*7 customer care toll-free number for all general enquiries is 1800 419 0090 .
Kotak Mahindra offers a wide range of services and products to its customers. They offer car loans under the Kotak Mahindra Prime Ltd with a vision to provide a delightful experience to their customers. To ensure a hassle-free experience, they guarantee quicker redressal of their clients’ complaints. As a client, you get 24x7 customer care services for any query or complaint with respect to your car loan, no matter whether it is an existing loan, a fresh loan, or a potential loan. There are various channels of communication you can use to initiate dialogue – email, phone, or through their website. All you need to do is drop a word and they will get back to you. This makes the process fast, easy, and seamless. Call Kotak Mahindra now and get your dream car.Kotak Mahindra bank car loan, you can visit their website or call the Kotak Mahindra Bank car loan 24 hours customer care number.
About Kotak Mahindra Bank Car Loan Customer Care
Kotak Mahindra car loan customer care number India is functional for 24*7 and if you are residing in major cities like Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Mumbai and Pune, they have their specific customer care number for these cities. If you reside in other parts of India, you still have the national toll-free number you can use at no cost.
The toll-free car loan helpline number is 1800 419 0090 for customers anywhere in the country. Customer service representatives will be available to assist you between 9.30 am and 6.30 pm on weekdays. Kotak Mahindra toll free number where you can raise general banking queries is 1860 266 2666.The address of the main Customer Service Centre is as follows:
Customer Service Centre
P.O. Box 16344
Kotak Car Loan Customer Care SMS
Kotak Mahindra has a seamless SMS banking service through their Bharat Banking app. The App enables you to access your bank account and other details such as car loan. You need to download the app into your registered mobile to get all alerts, notifications and more from Kotak Mahindra.
Kotak Mahindra Bank, Bharat Banking app features
There are many ways in which you can contact Kotak Mahindra Bank for assistance with your car loan, apart from the customer care number and SMS service. You can call phone banking or send an email. Before doing that though, take a look at the FAQ on the Kotak Mahindra Bank website. There is also a service request section on the website which you can use to make requests for specific services.
The grievance redressal procedure for Kotak Mahindra bank car loan has 4 simple steps:
The first step is to contact Kotak Mahindra Bank for assistance with your problem via one of the many channels of communication, including the old fashioned method of writing a letter.
If you do not get a response within 7 days you can then approach the Grievance Redressal Officer either through email, call or written letter. Please share your previous complaint number so that the officer can quickly track your complaint.
You can write to the Grievance Redressal Officer here -
Kotak Infinity, 6th Floor, Building No.21,
Off Western Express Highway,
Malad (East), Mumbai 400097
If you do not receive a satisfactory response from the Grievance officer, you can move up to the next level – the Principal Nodal Officer – to lodge a complaint. Once again please mention your complaint number to facilitate tracking.
If step 3 fails to address your complaint you can take the issue to the next step – the Office in Charge of Regional Office of Department of Non-Banking Supervision of RBI. The officer is available at the address given below -
Department of Non-Banking Supervision
Mumbai Regional Office,
3rd Floor, Reserve Bank of India,
Opposite Mumbai Central Railway Station,
Byculla, Mumbai 400 008
You can opt for a tenure from 12 to 84 months (1 to 7 years)
Following are the criteria for the car loan facility
There are many ways to repay your car loan EMI (equated monthly instalment).
1. Standing Instruction
If you are an existing Kotak Mahindra bank account holder, you can give instructions to the bank to automatically debit the instalment every month from your accounts.
2. Electronic Clearing System (ECS)
For this you need not have an account with Kotak Mahindra. You can easily instruct whichever bank holds your account, to pay your EMI out of that account. You will have to register for ECS with Kotak Mahindra.
3. Post Dated Cheques
A third option is to submit post-dated cheques to your lender – Kotak Mahindra – who will then deposit them at the appropriate time for payment of EMI.
Kotak Mahindra Bank is a renowned bank that provides a wide range of services. The Bank was established in 1985 that has evolved over the years. With respect to car loan it offers a variety of services like new car finances, used car finance, refinance, dealer finance, and top-up against car loans.
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