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DCB Bank Car Loan Customer Care

DCB Bank Car Loan 24*7 customer care number is 1800 123 5363/ 1800 209 5363.

DCB Bank Customer Care Number for NRIs 91 22 61271000

India Toll Free: 1800 123 5363/ 800 209 5363.

DCB Bank Ltd. is a private sector bank headquartered in Mumbai, India. It offers products to individuals, small and medium businesses, rural banking and mid corporates across its network of branches in India. DCB Bank provides its customers with different types of loans and one among them is the car loan. The bank offers an affordable interest rate that makes it easy for a common man to get a car loan in no time. With flexible repayment tenure, the bank makes sure that they give the customer ample time to repay the loan.

DCB Bank 24X7 Car Loan Customer Care Number
DCB Bank 24X7 Car Loan Customer Care Number

DCB Bank Car Loan Features

Dcb Bank Car Loan Customer Care

DCB Bank Car Loan has some incredible features which can help the customer to get the loan as soon as possible. The features are

Flexi loans: The bank provides up to 85 % of the on-road price of the car as loan amount. Customers can avail a maximum of Rs.30 lakhs as loan amount.

Repayment Period: It is important to repay the loan within the time period mentioned by the bank. DCB Bank car loan allows the customer to repay the loan within 7 years.

Quick Processing: One of the major features of DCB Bank car loan is the fast processing and easy documentation.

Loan Nature: The DCB Bank car loan is a term loan and it needs to be paid in EMI within the repayment period mentioned by the bank.

DCB Bank Car Loan Customer Care

DCB Bank has set up an efficient customer care department to handle the grievances, queries and complaints of the customers. Through emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. They can also walk in to the nearest DCB Bank branch and their queries clarified at any time.

How does one get in touch with DCB Bank Customer Care?

The customers can easily contact DCB Bank’s customer care representative through the below toll-free numbers

1800 123 5363 / 1800 209 5363

This toll-free number is operational 24x7

For Resident Indians
Call Toll Free: 1800 123 5363 / 1800 209 5363
Email: customercare@dcbbank.com
Email for Demat account queries: demat@dcbbank.com
Email for Loan account queries: loans@dcbbank.com

For NRIs
Call: 91 22 61271000
India Toll Free: 1800 123 5363 / 1800 209 5363
Email: nri@dcbbank.com

Customers can also send their letters and couriers to:
DCB Bank Limited,
P.O. Box No. 7643,

Malad (West), 

Mumbai 400064, India

DCB Bank Grievance Redressal System

DCB Bank makes consistent efforts to provide the best customer service to its customers. It has set up an efficient Grievance Redressal System to address customer concerns.

Customers are encouraged to first contact their Branch Operations Manager (BOM) or Relationship Manager (RM) at the Branch / Business Unit where they are maintaining the account. They will look into the issue and provide a speedy resolution. You can also contact the customer care center to register your grievance.

Call Toll-Free: 1800 209 5363
Email us at customercare@dcbbank.com
Call: +91 22 61271000 (For customers based overseas)

Email us at loans@dcbbank.com  (For queries related to Loan account)
Write in at DCB Bank Limited, P.O. Box No. 7643, Malad (West), Mumbai 400064.

You can also contact the respective Regional Heads Regional Nodal Officers to address your issue.

Escalating your issue: If you are not satisfied with the resolution provided at the branch or by the Regional Heads/Regional Nodal Officers, you can escalate the issue to the Principal Nodal Officer at the Corporate & Registered Office:

DCB Bank Limited
6th Floor, Peninsula Business Park, Tower A,

Senapati Bapat Marg, Lower Parel, Mumbai-400013.
Tel: +91 22 6618 7099

Fax: +91 22 6658 9971 
E-mail: nodal.officer@dcbbank.com

Customers can also get in touch with the Senior Management at the Corporate Office if they need it.

Customers should mention all the particulars of the complaint, like the Customer ID, Account Number, Branch Name, Title of the Account, the preferred Contact Address, Telephone Number and E-mail ID for efficient resolution of the issue.

Regional Nodal Officers: 

Regional Nodal Officers

Ahmedabad

(079) 66052582

Bangalore

(044) 3072 7607

Bhopal

(0755) 4901122

Bhubaneshwar

(0674) 3057040

Chandigarh

9152078435

Chennai

(044) 3072 7607

Dehradun

9152078435

Hyderabad

(040) 67414602

Jaipur

9152078435

Kanpur

9152078435

Kolkata

7304507906

Mumbai I

(022) 26363568

Mumbai II

(022) 26363568

New Delhi I

9152078435

New Delhi II

9152078435

Patna

7304507906

Raipur

(0755) 4901122

Thiruvananthapuram

(044) 3072 7607

DCB Bank Car Loans Customer Care FAQs

1. Under what circumstances can DCB Bank reject the car loan proposal?

The bank can reject the car loan proposal, if . The customer fails to submit the required documentation. The customer does not have enough net income that makes them eligible for the loan. Poor credit score

2. What are the different modes of EMI payment available with DCB Bank Car Loan?

The repayment can be done through the following modes: Electronic Clearance System. Via standing instruction. Through post-dated cheques.

3. How long will it take to get DCB Bank Car Loan sanctioned?

The bank might take 3-4 working days to sanction the car loan.

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